Execution Detail - Call Center

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1e152630-ed56-49d9-9af0-dfd3ee55d81d

CALL BACK

Time 14/08/2026 10:58:39

Duration 1m 41s

Campaign -

Conversation ID conv_0001kzz6rpkceygbdvbaj0jz47pw

Recording

AI Extraction

odo CHƯA RÕ

loan KHÔNG VAY NGÂN HÀNG

year 2009

status CALL BACK

summary Agent gọi cho anh Quang, xác nhận xe Ford Focus 2009 chính chủ, không vay ngân hàng. Agent đọc lại giá 190 triệu nhưng khách chưa xác nhận, chỉ hỏi giá thị trường. Agent giới thiệu các hình thức bán với mức phí 1%, 1.5%, 2%, khách có vẻ đồng ý nhưng chưa chốt. Cuộc gọi kết thúc khi agent xác nhận số điện thoại. Cần gọi lại để xác nhận Zalo, giá và hướng dẫn gửi ảnh.

is_owner CHÍNH CHỦ

location CHƯA RÕ

intention SLOW

is_silent -

info_score 6

is_closing -

car_history CHƯA RÕ

sale_reason CHƯA RÕ

zalo_status FALSE

asking_price 190000000

fee_confirmed TRUE

Execution Steps

✓ FIND_LEAD

233ms 14/08 10:58

✓ FILTER_SALES

6ms 14/08 10:58

✓ PREPARE_CALL

22.5s 14/08 10:59

✓ OUTBOUND_CALL

7.2s 14/08 10:59

✓ WAIT_CONVERSATION

4m 0s 14/08 11:03

✓ TRANSCRIPT

14/08 11:03

▸ Input

{
  "raw_turns": 15
}

▸ Output

{
  "full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Thanh Quang \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe ford focus 2009 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1, c\u00f3 \u1ea1.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, xe n\u00e0y kh\u00f4ng, kh\u00f4ng vay ng\u00e2n h\u00e0ng.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ngh\u00ecn l\u1ebb ch\u00edn ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf ...\nClient: Anh ch\u1ecb mu\u1ed1n bi\u1ebft l\u00e0 gi\u00e1-- anh ch\u1ecb mu\u1ed1n bi\u1ebft th\u00eam m\u1ee9c \u0111\u1ecbnh gi\u00e1 c\u1ee7a nh\u1eefng xe n\u00e0y th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 m\u1ed9t tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Nh\u01b0ng m\u00e0 anh mu\u1ed1n bi\u1ebft l\u00e0 gi\u00e1 th\u1ecb tr\u01b0\u1eddng th\u00ec ch\u1ecd-- \u0111ang mu\u1ed1n tr\u1ea3 cho xe n\u00e0y l\u00e0 kho\u1ea3ng bao nhi\u00eau?\nAgent: D\u1ea1 v\u00e2ng, \u0111\u1ec3 em b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 chu\u1ea9n nh\u1ea5t khi k\u1ebft n\u1ed1i nh\u00e9 \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n...\nClient: R\u1ed3i, ok. D\u1ea1, anh \u0111\u00e3 tin nh\u1eadn r\u1ed3i nh\u00e9. Anh c\u1ea3m \u01a1n em.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh v\u1edbi m\u1ee9c ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Th\u00f4i \u0111i, em xem tr\u00ean n\u00e0y l\u00e0 sao n\u1eefa.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ...",
  "length": 1674,
  "turns": 15
}

✓ AI_EXTRACTION

2m 10s 14/08 11:05

▸ Input

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Thanh Quang \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe ford focus 2009 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1, c\u00f3 \u1ea1.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, xe n\u00e0y kh\u00f4ng, kh\u00f4ng vay ng\u00e2n h\u00e0ng.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ngh\u00ecn l\u1ebb ch\u00edn ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf ...\nClient: Anh ch\u1ecb mu\u1ed1n bi\u1ebft l\u00e0 gi\u00e1-- anh ch\u1ecb mu\u1ed1n bi\u1ebft th\u00eam m\u1ee9c \u0111\u1ecbnh gi\u00e1 c\u1ee7a nh\u1eefng xe n\u00e0y th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 m\u1ed9t tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Nh\u01b0ng m\u00e0 anh mu\u1ed1n bi\u1ebft l\u00e0 gi\u00e1 th\u1ecb tr\u01b0\u1eddng th\u00ec ch\u1ecd-- \u0111ang mu\u1ed1n tr\u1ea3 cho xe n\u00e0y l\u00e0 kho\u1ea3ng bao nhi\u00eau?\nAgent: D\u1ea1 v\u00e2ng, \u0111\u1ec3 em b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 chu\u1ea9n nh\u1ea5t khi k\u1ebft n\u1ed1i nh\u00e9 \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n...\nClient: R\u1ed3i, ok. D\u1ea1, anh \u0111\u00e3 tin nh\u1eadn r\u1ed3i nh\u00e9. Anh c\u1ea3m \u01a1n em.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh v\u1edbi m\u1ee9c ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Th\u00f4i \u0111i, em xem tr\u00ean n\u00e0y l\u00e0 sao n\u1eefa.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ..."
}

▸ Output

{
  "asking_price": "190000000",
  "car_history": "CH\u01afA R\u00d5",
  "fee_confirmed": "TRUE",
  "info_score": 6,
  "intention": "SLOW",
  "is_closing": false,
  "is_owner": "CH\u00cdNH CH\u1ee6",
  "is_silent": false,
  "loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
  "location": "CH\u01afA R\u00d5",
  "odo": "CH\u01afA R\u00d5",
  "sale_reason": "CH\u01afA R\u00d5",
  "status": "CALL BACK",
  "summary": "Agent g\u1ecdi cho anh Quang, x\u00e1c nh\u1eadn xe Ford Focus 2009 ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Agent \u0111\u1ecdc l\u1ea1i gi\u00e1 190 tri\u1ec7u nh\u01b0ng kh\u00e1ch ch\u01b0a x\u00e1c nh\u1eadn, ch\u1ec9 h\u1ecfi gi\u00e1 th\u1ecb tr\u01b0\u1eddng. Agent gi\u1edbi thi\u1ec7u c\u00e1c h\u00ecnh th\u1ee9c b\u00e1n v\u1edbi m\u1ee9c ph\u00ed 1%, 1.5%, 2%, kh\u00e1ch c\u00f3 v\u1ebb \u0111\u1ed3ng \u00fd nh\u01b0ng ch\u01b0a ch\u1ed1t. Cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac khi agent x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. C\u1ea7n g\u1ecdi l\u1ea1i \u0111\u1ec3 x\u00e1c nh\u1eadn Zalo, gi\u00e1 v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh.",
  "year": "2009",
  "zalo_status": "FALSE"
}

✓ SLACK_POST

658ms 14/08 11:05

✓ CRM_APIS

205ms 14/08 11:05

✓ CRM_ACTIVITIES

183ms 14/08 11:05

✓ SLACK_AUDIO

4.1s 14/08 11:05

✓ UPDATE_CLOSING

970ms 14/08 11:05

{
  "is_closing": false,
  "is_silent": false
}

Transcript

Agent: “Dạ alo, cho em hỏi có phải anh Nguyễn Thanh Quang đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe ford focus 2009 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?”
Client: Dạ, có ạ.
Agent: Dạ xe mình hiện có còn vay góp ngân hàng không ạ?
Client: Không, xe này không, không vay ngân hàng.
Agent: Dạ vâng, em ghi nhận. Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai nghìn lẻ chín phải không anh?
Client: Đúng rồi.
Agent: Dạ em thấy địa chỉ của anh ở ...
Client: Anh chị muốn biết là giá-- anh chị muốn biết thêm mức định giá của những xe này thôi.
Agent: Dạ vâng, em hiểu rồi ạ. Dạ em thấy mức giá mong muốn của anh là một trăm chín mươi triệu đồng, có đúng không ạ?
Client: Nhưng mà anh muốn biết là giá thị trường thì chọ-- đang muốn trả cho xe này là khoảng bao nhiêu?
Agent: Dạ vâng, để em báo lại với chuyên viên Vu-Ca hỗ trợ mình định giá chuẩn nhất khi kết nối nhé ạ. Dạ bên Vu-Ca hiện có ba hình thức bán tùy theo nhu cầu của mình ạ. Một là Đấu giá cạnh tranh, phí một phần trăm, khoảng ba đến năm ngày, nhiều đại lý cùng tranh giá nên thường được giá tốt nhất, đây là hình thức bên em đề xuất ạ. Hai là Đặt giá mong muốn, phí một phẩy năm phần trăm, khoảng bảy đến mười bốn ngày, không đạt mức mình mong muốn thì không bán ạ. Ba là Chốt nhanh, phí hai phần...
Client: Rồi, ok. Dạ, anh đã tin nhận rồi nhé. Anh cảm ơn em.
Agent: Dạ em ghi nhận mình chọn hình thức Đấu giá cạnh tranh với mức phí một phần trăm ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ?
Client: Thôi đi, em xem trên này là sao nữa.
Agent: Dạ anh cho em xác nhận số điện thoại ...