70b669c4-1f59-4754-9aae-431f0b084f01
SUCCESS
Time
12/08/2026 06:24:00
Duration
4m 28s
Campaign
-
Conversation ID
conv_5501kzsj7r0qe0nrp18qn90mgtsa
Recording
AI Extraction
odo
45000
loan
KHÔNG VAY NGÂN HÀNG
year
2019
status
SUCCESS
summary
Cuộc gọi giữa agent Mỹ Linh và khách hàng Đao Lê Huu về việc bán xe Honda CR-V 2019. Khách hàng xác nhận xe chính chủ, không vay ngân hàng, đã chạy 45,000 km, không có va chạm hay ngập nước. Lý do bán là do lớn tuổi không còn nhu cầu sử dụng. Khách hàng mong muốn bán với giá 650 triệu đồng, agent đã xác nhận lại giá và thông báo phí dịch vụ 1%, kết nối hơn 2000 người mua tiềm năng. Khách hàng xác nhận số Zalo đang gọi là đúng. Agent đã ghi nhận thông tin và sẽ có chuyên viên liên hệ hỗ trợ.
is_owner
CHÍNH CHỦ
location
CHƯA RÕ
intention
SLOW
is_silent
-
info_score
10
is_closing
True
car_history
Không có va chạm nặng hay ngập nước
sale_reason
Nhu cầu sử dụng giảm, không còn nhu cầu chạy xe
zalo_status
TRUE
asking_price
650000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
31ms
12/08 06:24
▸ Input
{
"phone": "0975062122"
}
▸ Output
{
"car_brand": "Honda",
"car_model": "CR-V",
"lead_id": "70b669c4-1f59-4754-9aae-431f0b084f01",
"name": "\u0110ao L\u00ea Huu",
"sales": "U09347ZRTKR",
"sku": "FB-3QGT8UYH"
}
✓
FILTER_SALES
24ms
12/08 06:24
▸ Input
{
"sales_slack_id": "U09347ZRTKR"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
2.0s
12/08 06:24
▸ Input
{
"car_brand": "Honda",
"car_model": "CR-V",
"name": "\u0110ao L\u00ea Huu",
"sku": "FB-3QGT8UYH"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786490523.309269",
"variables": {
"anh_chi": "anh",
"car_make": "Honda CR-V 2019",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "\u0110ao L\u00ea Huu"
}
}
✓
OUTBOUND_CALL
7.6s
12/08 06:24
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0975062122",
"variables": {
"anh_chi": "anh",
"car_make": "Honda CR-V 2019",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "\u0110ao L\u00ea Huu"
}
}
▸ Output
{
"conversation_id": "conv_5501kzsj7r0qe0nrp18qn90mgtsa",
"raw": {
"conversation_id": "conv_5501kzsj7r0qe0nrp18qn90mgtsa",
"message": "Outbound call initiated",
"sip_call_id": "SCL_wsZHnE2GMeif",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 1s
12/08 06:32
▸ Input
{
"conversation_id": "conv_5501kzsj7r0qe0nrp18qn90mgtsa"
}
▸ Output
{
"duration_secs": 268,
"status": "done"
}
✓
TRANSCRIPT
12/08 06:32
▸ Input
{
"raw_turns": 58
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh \u0110ao L\u00ea Huu \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Honda CR-V 2019 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i. \u1eeam.\nAgent: D\u1ea1...\nClient: D\u1ea1 c\u00f3.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng, kh\u00f4ng vay g\u00f3p. V\u00ec t\u1ea1i l\u1edbn tu\u1ed5i kh\u00f4ng ch\u1ea1y, \u0111\u1ec3 th\u1ea5y n\u00f3 l\u00e3ng ph\u00ed qu\u00e1 m\u00e0. Kh\u00f4ng c\u1ea7n, \u0111\u00e3 tr\u1ea3 650, \u1edd, m\u00e0, m\u00e0 anh con g\u00e1i n\u00f3 kh\u00f4ng ch\u1ecbu b\u00e1n cho. B\u00e2y gi\u1edd anh th\u1ea5y nhu c\u1ea7u \u0111i n\u00f3 c\u0169ng kh\u00f4ng c\u00f3 \u00edt r\u1ed3i anh mu\u1ed1n b\u00e1n.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng n\u1eefa \u1ea1...\nClient: D\u1ea1, \u1edd, gi\u1edd em m\u00e1t n\u00f3 c\u0169ng l\u00e0 cho n\u00ean l\u00e0 em kh\u00f4ng ch\u1ea1y, em \u0111\u1ec3 mua-- ai bi\u1ebft mua th\u00ec n\u00f3 ch\u1ea1y. Xe c\u00f2n ngon l\u1eafm m\u00e0, m\u00e0 b\u00e1n c\u00f2n ti\u1ebfc nh\u01b0ng m\u00e0 gi\u1edd l\u1edbn tu\u1ed5i r\u1ed3i, con g\u00e1i n\u00f3 \u0111\u1ec3, k\u00eau \u0111\u1ec3 n\u00f3 ch\u1ea1y m\u00e0 c\u00f2n ch\u1ea1y \u0111\u00e2u lo lo, \u1edd, ch\u1ea1y \u0111\u00e8, ch\u1ea1y v\u00f2ng v\u00f2ng \u1ea1 th\u00f4i. C\u00f3 nhu c\u1ea7u th\u00ec b\u00e1n.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ch\u00edn ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i. Xe nh\u00e0 qu\u00ean con c\u1ee7a Th\u00e1i \u00e1.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Nh\u00e2n, \u1edd, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1,\nAgent: D\u1ea1 em xin l\u1ed7i anh, t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1. Anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: A, t\u00fat h\u00e8n d\u00e2n ch\u1ea1ch con nai \u00e1.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i...\nClient: D\u1ea1. \u1eeam.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: M\u1edbi 5000 \u00e1.\nAgent: D\u1ea1 m\u1edbi n\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m...\nClient: B\u1ed1n n\u0103m ng\u00e0n.\nAgent: D\u1ea1 b\u1ed1n m\u01b0\u01a1i l\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4n...\nClient: B\u1ed1n l\u0103m ng\u00e0n ch\u1ee9 kh\u00f4ng ph\u1ea3i n\u0103m ng\u00e0n.\nAgent: D\u1ea1...\nClient: \u1eeam, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 b\u1ed1n m\u01b0\u01a1i l\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: \u1eeam. \u1edc, kh\u00f4ng, xe \u1edf nh\u00e0, ch\u01b0a c\u00f3 ch\u1ea1y \u0111\u00e2u.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Th\u00ec, \u1edd, c\u00f3, \u1edd, nhu c\u1ea7u s\u1eed d\u1ee5ng m\u1eaft, \u01a1, c-m\u1edd, \u1edd, k\u00e9m r\u1ed3i anh kh\u00f4ng ch\u1ea1y n\u1eefa. M\u00ecnh ch\u1ea1y gi\u1edd l\u1edbn tu\u1ed5i kh\u00f4ng ch\u1ea1y n\u1eefa, \u0111\u1ec3 n\u00f3 l\u00e3ng ph\u00ed qu\u00e1.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Th\u00ec l\u00fac n\u00e0o \u0111\u01b0\u1ee3c th\u00ec b\u00e1n, m\u1ed9t tu\u1ea7n hay h\u01a1n m\u1ed9t tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c, c\u00f3 g\u00ec \u0111\u00e2u c\u0169ng kh\u00f4ng c\u1ea7n l\u1eafm.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: 650.000, xong r\u1ed3i l\u00e0, l\u00e0 c\u00f2 n\u00f3 tr\u1ea3 650.000, nh\u01b0ng m\u00e0 con g\u00e1i n\u00f3 kh\u00f4ng ch\u1ecbu b\u00e1n m\u00e0. Anh th\u1ea5y t\u1edbi gi\u1edd n\u00f3 c\u0169ng \u0111\u1ec3 l\u1ea1i cho n\u00f3 ch\u1ea1y m\u00e0 n\u00f3 c\u0169ng ch\u1ea3 ch\u1ecbu ch\u1ea1y n\u1eefa, th\u00f4i anh b\u00e1n \u0111i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 s\u00e1u tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9n...\nClient: \u0110\u00fang \u1eddi.\nAgent: D\u1ea1 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng...\nClient: \u1eeam.\nClient: D\u1ea1, em...\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec...\nClient: Ph\u00ed d\u1ecbch v\u1ee5, ph\u00ed d\u1ecbch v\u1ee5 kho\u1ea3ng bao nhi\u00eau?\nAgent: D\u1ea1 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean em l\u00e0 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: M\u1ed9t ph\u1ea7n tr\u0103m l\u00e0\u00e0\u00e0 s\u00e1u ch\u1ee5c m\u1ea5y \u00e0? \u0110\u01b0\u1ee3c, th\u00f4i \u0111\u01b0\u1ee3c, ok.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb...\nClient: \u0110\u00fang r\u1ed3i, ph\u1ea3i \u0111\u00f3. \u1eeam.\nAgent: ...\nClient: Ch\u1eafc.\nAgent: D\u1ea1 em \u0111\u00e3 ghi ...\nClient: L\u1ea1i sao \u0111\u1ed3ng \u00fd k\u1ebft b\u1ea1n n\u1eefa?\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. ...\nClient: Sao kh\u00f4ng c\u00f3 ch\u1eadp ch\u1eddn n\u1eefa?\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a...\nClient: D\u1ea1, m\u00ecnh nghe.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean...\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng...",
"length": 3979,
"turns": 58
}
✓
AI_EXTRACTION
19.4s
12/08 06:32
▸ Input
{
"model": "deepseek-v4-flash:0731-cloud",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh \u0110ao L\u00ea Huu \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Honda CR-V 2019 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i. \u1eeam.\nAgent: D\u1ea1...\nClient: D\u1ea1 c\u00f3.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng, kh\u00f4ng vay g\u00f3p. V\u00ec t\u1ea1i l\u1edbn tu\u1ed5i kh\u00f4ng ch\u1ea1y, \u0111\u1ec3 th\u1ea5y n\u00f3 l\u00e3ng ph\u00ed qu\u00e1 m\u00e0. Kh\u00f4ng c\u1ea7n, \u0111\u00e3 tr\u1ea3 650, \u1edd, m\u00e0, m\u00e0 anh con g\u00e1i n\u00f3 kh\u00f4ng ch\u1ecbu b\u00e1n cho. B\u00e2y gi\u1edd anh th\u1ea5y nhu c\u1ea7u \u0111i n\u00f3 c\u0169ng kh\u00f4ng c\u00f3 \u00edt r\u1ed3i anh mu\u1ed1n b\u00e1n.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng n\u1eefa \u1ea1...\nClient: D\u1ea1, \u1edd, gi\u1edd em m\u00e1t n\u00f3 c\u0169ng l\u00e0 cho n\u00ean l\u00e0 em kh\u00f4ng ch\u1ea1y, em \u0111\u1ec3 mua-- ai bi\u1ebft mua th\u00ec n\u00f3 ch\u1ea1y. Xe c\u00f2n ngon l\u1eafm m\u00e0, m\u00e0 b\u00e1n c\u00f2n ti\u1ebfc nh\u01b0ng m\u00e0 gi\u1edd l\u1edbn tu\u1ed5i r\u1ed3i, con g\u00e1i n\u00f3 \u0111\u1ec3, k\u00eau \u0111\u1ec3 n\u00f3 ch\u1ea1y m\u00e0 c\u00f2n ch\u1ea1y \u0111\u00e2u lo lo, \u1edd, ch\u1ea1y \u0111\u00e8, ch\u1ea1y v\u00f2ng v\u00f2ng \u1ea1 th\u00f4i. C\u00f3 nhu c\u1ea7u th\u00ec b\u00e1n.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ch\u00edn ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i. Xe nh\u00e0 qu\u00ean con c\u1ee7a Th\u00e1i \u00e1.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Nh\u00e2n, \u1edd, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1, \u01a1,\nAgent: D\u1ea1 em xin l\u1ed7i anh, t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1. Anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: A, t\u00fat h\u00e8n d\u00e2n ch\u1ea1ch con nai \u00e1.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i...\nClient: D\u1ea1. \u1eeam.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: M\u1edbi 5000 \u00e1.\nAgent: D\u1ea1 m\u1edbi n\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m...\nClient: B\u1ed1n n\u0103m ng\u00e0n.\nAgent: D\u1ea1 b\u1ed1n m\u01b0\u01a1i l\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4n...\nClient: B\u1ed1n l\u0103m ng\u00e0n ch\u1ee9 kh\u00f4ng ph\u1ea3i n\u0103m ng\u00e0n.\nAgent: D\u1ea1...\nClient: \u1eeam, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 b\u1ed1n m\u01b0\u01a1i l\u0103m ngh\u00ecn kilomet \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: \u1eeam. \u1edc, kh\u00f4ng, xe \u1edf nh\u00e0, ch\u01b0a c\u00f3 ch\u1ea1y \u0111\u00e2u.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Th\u00ec, \u1edd, c\u00f3, \u1edd, nhu c\u1ea7u s\u1eed d\u1ee5ng m\u1eaft, \u01a1, c-m\u1edd, \u1edd, k\u00e9m r\u1ed3i anh kh\u00f4ng ch\u1ea1y n\u1eefa. M\u00ecnh ch\u1ea1y gi\u1edd l\u1edbn tu\u1ed5i kh\u00f4ng ch\u1ea1y n\u1eefa, \u0111\u1ec3 n\u00f3 l\u00e3ng ph\u00ed qu\u00e1.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Th\u00ec l\u00fac n\u00e0o \u0111\u01b0\u1ee3c th\u00ec b\u00e1n, m\u1ed9t tu\u1ea7n hay h\u01a1n m\u1ed9t tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c, c\u00f3 g\u00ec \u0111\u00e2u c\u0169ng kh\u00f4ng c\u1ea7n l\u1eafm.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: 650.000, xong r\u1ed3i l\u00e0, l\u00e0 c\u00f2 n\u00f3 tr\u1ea3 650.000, nh\u01b0ng m\u00e0 con g\u00e1i n\u00f3 kh\u00f4ng ch\u1ecbu b\u00e1n m\u00e0. Anh th\u1ea5y t\u1edbi gi\u1edd n\u00f3 c\u0169ng \u0111\u1ec3 l\u1ea1i cho n\u00f3 ch\u1ea1y m\u00e0 n\u00f3 c\u0169ng ch\u1ea3 ch\u1ecbu ch\u1ea1y n\u1eefa, th\u00f4i anh b\u00e1n \u0111i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 s\u00e1u tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9n...\nClient: \u0110\u00fang \u1eddi.\nAgent: D\u1ea1 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng...\nClient: \u1eeam.\nClient: D\u1ea1, em...\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec...\nClient: Ph\u00ed d\u1ecbch v\u1ee5, ph\u00ed d\u1ecbch v\u1ee5 kho\u1ea3ng bao nhi\u00eau?\nAgent: D\u1ea1 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean em l\u00e0 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: M\u1ed9t ph\u1ea7n tr\u0103m l\u00e0\u00e0\u00e0 s\u00e1u ch\u1ee5c m\u1ea5y \u00e0? \u0110\u01b0\u1ee3c, th\u00f4i \u0111\u01b0\u1ee3c, ok.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb...\nClient: \u0110\u00fang r\u1ed3i, ph\u1ea3i \u0111\u00f3. \u1eeam.\nAgent: ...\nClient: Ch\u1eafc.\nAgent: D\u1ea1 em \u0111\u00e3 ghi ...\nClient: L\u1ea1i sao \u0111\u1ed3ng \u00fd k\u1ebft b\u1ea1n n\u1eefa?\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. ...\nClient: Sao kh\u00f4ng c\u00f3 ch\u1eadp ch\u1eddn n\u1eefa?\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a...\nClient: D\u1ea1, m\u00ecnh nghe.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean...\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng..."
}
▸ Output
{
"asking_price": "650000000",
"car_history": "Kh\u00f4ng c\u00f3 va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 10,
"intention": "SLOW",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "CH\u01afA R\u00d5",
"odo": "45000",
"sale_reason": "Nhu c\u1ea7u s\u1eed d\u1ee5ng gi\u1ea3m, kh\u00f4ng c\u00f2n nhu c\u1ea7u ch\u1ea1y xe",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 kh\u00e1ch h\u00e0ng \u0110ao L\u00ea Huu v\u1ec1 vi\u1ec7c b\u00e1n xe Honda CR-V 2019. Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn xe ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 45,000 km, kh\u00f4ng c\u00f3 va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. L\u00fd do b\u00e1n l\u00e0 do l\u1edbn tu\u1ed5i kh\u00f4ng c\u00f2n nhu c\u1ea7u s\u1eed d\u1ee5ng. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 650 tri\u1ec7u \u0111\u1ed3ng, agent \u0111\u00e3 x\u00e1c nh\u1eadn l\u1ea1i gi\u00e1 v\u00e0 th\u00f4ng b\u00e1o ph\u00ed d\u1ecbch v\u1ee5 1%, k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng. Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn s\u1ed1 Zalo \u0111ang g\u1ecdi l\u00e0 \u0111\u00fang. Agent \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin v\u00e0 s\u1ebd c\u00f3 chuy\u00ean vi\u00ean li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3.",
"year": "2019",
"zalo_status": "TRUE"
}
✓
SLACK_POST
652ms
12/08 06:32
▸ Input
{
"sales_slack_id": "U09347ZRTKR",
"sku": "FB-3QGT8UYH",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 kh\u00e1ch h\u00e0ng \u0110ao L\u00ea Huu v\u1ec1 vi\u1ec7c b\u00e1n xe Honda CR-V 2019. Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn xe ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 45,000 km, kh\u00f4ng c\u00f3 va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. L\u00fd do b\u00e1n l\u00e0 do l\u1edbn tu\u1ed5i kh\u00f4ng c\u00f2n nhu c\u1ea7u s\u1eed d\u1ee5ng. Kh\u00e1ch h\u00e0ng mong mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 650 tri\u1ec7u \u0111\u1ed3ng, agent \u0111\u00e3 x\u00e1c nh\u1eadn l\u1ea1i gi\u00e1 v\u00e0 th\u00f4ng b\u00e1o ph\u00ed d\u1ecbch v\u1ee5 1%, k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng. Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn s\u1ed1 Zalo \u0111ang g\u1ecdi l\u00e0 \u0111\u00fang. Agent \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin v\u00e0 s\u1ebd c\u00f3 chuy\u00ean vi\u00ean li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3."
}
▸ Output
{
"posted": true,
"thread_ts": "1786490523.309269"
}
✓
CRM_APIS
1.1s
12/08 06:32
✓
CRM_ACTIVITIES
163ms
12/08 06:32
✓
SLACK_AUDIO
4.9s
12/08 06:32
✓
UPDATE_CLOSING
193ms
12/08 06:32
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Đao Lê Huu đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe Honda CR-V 2019 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Đúng rồi. Ừm. Agent: Dạ... Client: Dạ có. Agent: Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Dạ không, không vay góp. Vì tại lớn tuổi không chạy, để thấy nó lãng phí quá mà. Không cần, đã trả 650, ờ, mà, mà anh con gái nó không chịu bán cho. Bây giờ anh thấy nhu cầu đi nó cũng không có ít rồi anh muốn bán. Agent: Dạ em hiểu rồi ạ. Vậy là xe mình không còn vay ngân hàng nữa ạ... Client: Dạ, ờ, giờ em mát nó cũng là cho nên là em không chạy, em để mua-- ai biết mua thì nó chạy. Xe còn ngon lắm mà, mà bán còn tiếc nhưng mà giờ lớn tuổi rồi, con gái nó để, kêu để nó chạy mà còn chạy đâu lo lo, ờ, chạy đè, chạy vòng vòng ạ thôi. Có nhu cầu thì bán. Agent: Dạ em hiểu ạ. Vậy cho em xác nhận lại xe mình là đời sản xuất năm hai không mười chín phải không anh? Client: Đúng rồi. Xe nhà quên con của Thái á. Agent: Dạ vâng. Vậy hiện tại xe mình đang ở khu vực nào ạ? Client: Nhân, ờ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, ơ, Agent: Dạ em xin lỗi anh, tín hiệu mạng vừa rồi hơi chập chờn nên em chưa nghe kịp ạ. Anh nói lại giúp em với ạ? Client: A, tút hèn dân chạch con nai á. Agent: Dạ em nghe rõ rồi... Client: Dạ. Ừm. Agent: Dạ xe mình hiện đã chạy khoảng bao nhiêu kilomet rồi ạ? Client: Mới 5000 á. Agent: Dạ mới năm nghìn kilomet ạ. Dạ không biết xe mình có từng va chạm... Client: Bốn năm ngàn. Agent: Dạ bốn mươi lăm nghìn kilomet ạ. Dạ không biết xe mình có từng va chạm nặng hay bị ngập nước gì khôn... Client: Bốn lăm ngàn chứ không phải năm ngàn. Agent: Dạ... Client: Ừm, đúng rồi ạ. Agent: Dạ em ghi nhận là bốn mươi lăm nghìn kilomet ạ. Dạ không biết xe mình có từng va chạm nặng hay bị ngập nước gì không ạ? Client: Ừm. Ờ, không, xe ở nhà, chưa có chạy đâu. Agent: Dạ vâng. Vậy anh bán xe lần này vì lý do gì ạ? Client: Thì, ờ, có, ờ, nhu cầu sử dụng mắt, ơ, c-mờ, ờ, kém rồi anh không chạy nữa. Mình chạy giờ lớn tuổi không chạy nữa, để nó lãng phí quá. Agent: Dạ em hiểu rồi ạ. Vậy anh có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn ạ? Client: Thì lúc nào được thì bán, một tuần hay hơn một tuần cũng được, có gì đâu cũng không cần lắm. Agent: Dạ vâng. Vậy anh mong muốn bán xe này với mức giá khoảng bao nhiêu ạ? Client: 650.000, xong rồi là, là cò nó trả 650.000, nhưng mà con gái nó không chịu bán mà. Anh thấy tới giờ nó cũng để lại cho nó chạy mà nó cũng chả chịu chạy nữa, thôi anh bán đi. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em... Client: Đúng rồi. Agent: Dạ sáu trăm năm mươi triệu đồng đúng không ạ? Client: Ừm. Agent: Dạ em ghi nhận mức giá mong muốn sáu trăm năm mươi triệu đồng của mình rồi ạ. Bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùn... Client: Đúng ời. Agent: Dạ bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động... Client: Ừm. Client: Dạ, em... Agent: Dạ anh có thắc mắc gì... Client: Phí dịch vụ, phí dịch vụ khoảng bao nhiêu? Agent: Dạ phí dịch vụ bên em là một phần trăm trên giá bán cuối cùng thôi ạ. Anh có thắc mắc gì thêm không ạ? Client: Một phần trăm lààà sáu chục mấy à? Được, thôi được, ok. Agent: Dạ vâng. Dạ anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ? Số này mình có chặn tìm kiếm hay nhắn tin từ... Client: Đúng rồi, phải đó. Ừm. Agent: ... Client: Chắc. Agent: Dạ em đã ghi ... Client: Lại sao đồng ý kết bạn nữa? Agent: Dạ em đã ghi nhận thông tin xe của mình rồi ạ. ... Client: Sao không có chập chờn nữa? Agent: Dạ em đã ghi nhận thông tin xe của... Client: Dạ, mình nghe. Agent: Dạ em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên... Client: Dạ, dạ. Agent: Dạ em đã ghi nhận thông...