{
  "phone": "0968922869"
}

{
  "car_brand": "mitsubishi",
  "car_model": "xpander",
  "name": "Van Dinh Dang",
  "sku": "FB-B77RGDKG"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0968922869",
  "variables": {
    "anh_chi": "anh",
    "car_make": "mitsubishi xpander 2020",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Van Dinh Dang"
  }
}

{
  "conversation_id": "conv_7901kyf6x256ffgrz1hbjsx5dt8y"
}

{
  "raw_turns": 77
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Van Dinh Dang \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe mitsubishi xpander 2020 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u1eea. \u0110\u00fang r\u1ed3i. \u1eea. \u1eea. \u1edc. Kh\u00f4ng, anh mu\u1ed1n l\u1ea1i.\nAgent: D\u1ea1, anh mu\u1ed1n b\u00e1n l\u1ea1i xe \u0111\u00fang kh\u00f4ng \u1ea1? D\u1ea1, v\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: Em nghe, em nghe.\nAgent: D\u1ea1 em nghe r\u1ea5t ...\nClient: \u1edc, sang t\u00ean ch\u00ednh ch\u1ee7 c\u1ee7a anh r\u1ed3i.\nAgent: D\u1ea1, xe m\u00ecnh \u0111\u00e3 sang...\nClient: Sang t\u00ean ch\u00ednh ch\u1ee7 c\u1ee7a anh r\u1ed3i \u1ea1.\nAgent: D\u1ea1, xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i \u1ea1. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: Kh\u00f4ng, anh tr\u1ea3 \u0111\u1ee9t r\u1ed3i. B\u00e2y gi\u1edd anh mu\u1ed1n, \u1eebm, \u0111\u1ed5i sang xe \u0111i\u1ec7n \u1ea5y.\nAgent: D\u1ea1, anh \u0111\u00e3...\nClient: Th\u00ec em mu\u1ed1n b\u00e1n \u0111\u1ec3... Alo?\nAgent: D\u1ea1, em nghe... [happy] r\u1ea5t r\u00f5 \u1ea1. D\u1ea1, anh \u0111\u00e3 tr\u1ea3 \u0111\u1ee9t r\u1ed3i th\u00ec t\u1ed1t qu\u00e1 \u1ea1. D\u1ea1, b\u00ean em c\u00f3 li\u00ean k\u1ebft v\u1edbi VinFast v\u00e0 BYD \u0111\u1ec3 \u0111\u1ed5i x\u0103ng sang \u0111i\u1ec7n v\u1edbi gi\u00e1 t\u1ed1t h\u01a1n gi\u00e1 ni\u00eam y\u1ebft t\u1ea1i h\u00e3ng. Anh quan t\u00e2m d\u00f2ng xe n\u00e0o c\u1ee9 nh\u1eafn b\u1ea1n chuy\u00ean vi\u00ean b\u00ean em \u0111\u1ec3 b\u1ea1n t\u01b0 v\u1ea5n chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh qua Zalo \u1ea1.\nClient: \u1eeam. \u1eeam, th\u00ec anh, anh mu\u1ed1n, \u01a1, anh ch\u1ec9 mu\u1ed1n c\u1ea7n mu\u1ed1n b\u00e1n c\u00e1i xe n\u00e0y th\u00f4i, c\u00f2n c\u00e1i v\u1ea5n \u0111\u1ec1 mua xe kia th\u00ec anh l\u1ea1i c\u00f3, c\u00f3, c\u00f3, c\u00f3, c\u00f3, c\u00f3 ch\u1ed7 mua r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em... [happy] hi\u1ec3u r\u1ed3i...\nClient: \u1eeam.\nClient: N\u00f3 l\u00e0 nh\u01b0 th\u1ebf n\u00e0o v\u1eady?\nAgent: D\u1ea1, em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m bao nhi\u00eau \u1ea1?\nClient: \u1eeam.\nClient: \u1eea.\nClient: D\u1ea1, 2019.\nAgent: D\u1ea1, xe m\u00ecnh... [happy] \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ch\u00edn \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o...\nClient: Hai kh\u00f4ng hai m\u01b0\u01a1i, hai kh\u00f4ng hai m\u01b0\u01a1i em \u01a1i.\nAgent: D\u1ea1, hai... [happy] kh\u00f4ng hai m\u01b0\u01a1i \u1ea1. Em xin l\u1ed7i \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c ...\nClient: Em, \u1eddmmm, quay.\nAgent: D\u1ea1, em xin... [happy] l\u1ed7i...\nClient: Hi\u1ec7n \u0111ang \u1edf H\u00e0 N\u1ed9i.\nAgent: D\u1ea1, xe m\u00ecnh... [happy] \u0111ang \u1edf H\u00e0 N\u1ed9i \u1ea1. C\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: Anh \u1edf huy\u1ec7n Ph\u00fa Xuy\u00ean.\nAgent: ...\nClient: S\u00e1u Ph\u1ed1 Xuy\u00ean, th\u00e0nh ph\u1ed1 H\u00e0 N\u1ed9i.\nAgent: D\u1ea1, anh \u1edf... [happy] huy\u1ec7n Ph\u00fa Xuy\u00ean, H\u00e0 N\u1ed9i \u1ea1. D\u1ea1, xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u1eeam. \u1edc, 220.000 kilomet.\nAgent: D\u1ea1, hai... [happy] tr\u0103m hai m\u01b0\u01a1i ngh\u00ecn kilomet \u1ea1. D\u1ea1, kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng c\u00f3 em \u1ea1.\nAgent: D\u1ea1, kh\u00f4ng... [happy] c\u00f3 va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc \u1ea1. D\u1ea1, anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u1eeam. Anh, \u01a1, mu\u1ed1n \u0111\u1ed5i xe.\nAgent: D\u1ea1, anh... [happy] mu\u1ed1n \u0111\u1ed5i xe \u1ea1. D\u1ea1, kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u1eeam. Anh, \u01a1, \u0111\u1eb7t c\u1ecdc r\u1ed3i.\nAgent: D\u1ea1, anh... [happy] \u0111\u00e3 \u0111\u1eb7t c\u1ecdc xe r\u1ed3i \u1ea1. D\u1ea1, m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Th\u00ec b\u00e2y gi\u1edd anh ph\u1ea3i v\u1ec1 b\u00e1n c\u00e1i con n\u00e0y th\u00ec anh ch\u1ed1t, \u1edd, c\u00e1i s\u1ed1 ti\u1ec1n kia.\nAgent: D\u1ea1, v\u00e2ng... [happy] \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: N\u1ebfu, n\u1ebfu nh\u01b0 m\u00e0 anh b\u00e1n \u0111\u01b0\u1ee3c th\u00ec t\u00fd v\u1eeba n\u00e3y anh, \u1edd, nh\u00ecn th\u1ea5y l\u00e0 c\u00e1i ph\u00ed c\u1ee7a anh m\u1ea5t l\u00e0 n\u00f3 nh\u01b0 th\u1ebf n\u00e0o, em t\u01b0 v\u1ea5n cho anh c\u00e1i, c\u00e1i ch\u1ed7 \u0111\u1ea5y.\nAgent: D\u1ea1, v\u00e2ng... [happy] \u1ea1. D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1, ba tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: \u1eea.\nClient: \u1eea, c\u00e1i n\u00e0y c\u1ee7a anh sao l\u1ea1i ba tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u \u0111\u01b0\u1ee3c?\nAgent: D\u1ea1, v\u1eady... [happy] l\u00e0 bao...\nClient: Ba tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u th\u00f4i m\u00e0. C\u00e1i n\u00e0y c\u1ee7a anhnnnn ph\u1ea3iyy \u0111\u1ea7u b\u1ed1n th\u00ec anh m\u1edbi b\u00e1n \u0111\u01b0\u1ee3c ba tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u, sao anh b\u00e1n?\nAgent: D\u1ea1, v\u1eady... [happy] l\u00e0 m\u00ecnh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Anh mong mu\u1ed1n b\u00e1n 420 tri\u1ec7u.\nAgent: D\u1ea1, em... [happy] xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1, b\u1ed1n tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: \u1eeam, \u1eebm.\nClient: D\u1ea1, em mu\u1ed1n-- m\u00ecnh mu\u1ed1n n\u00f3 200 tri\u1ec7u. M\u00e0 l-l-ri\u00eang-- n\u1ebfu nh\u01b0 m\u00e0 anh b\u00e1n \u0111\u01b0\u1ee3c 420 tri\u1ec7u th\u00ec c\u00e1i m\u1ee9c ph\u00ed c\u1ee7a anh ph\u1ea3i tr\u1ea3 cho c\u00e1c em l\u00e0 nh\u01b0 th\u1ebf n\u00e0o?\nAgent: D\u1ea1, b\u00ean... [happy] em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: Th\u00ec \u00e0, m\u1ed9t ph\u1ea7n tr\u0103m c\u1ee7a b\u1ed1n tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u l\u00e0, \u00e0, c\u1ee7a anh l\u00e0 m\u1ea5t, \u1eebm, b\u1ed1n tri\u1ec7u hai \u0111\u1ea5y \u0111\u00fang kh\u00f4ng? V\u00ed d\u1ee5 th\u1ebf \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1, \u0111\u00fang... [happy] r\u1ed3i \u1ea1. N\u1ebfu m\u00ecnh b\u00e1n \u0111\u01b0\u1ee3c v\u1edbi gi\u00e1 b\u1ed1n tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u th\u00ec ph\u00ed d\u1ecbch v\u1ee5 l\u00e0 b\u1ed1n tri\u1ec7u hai tr\u0103m ngh\u00ecn \u0111\u1ed3ng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u00c0. \u1eeam. Anh kh\u00f4ng.\nAgent: D\u1ea1, anh... [happy] kh\u00f4ng c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam \u1ea1. D\u1ea1, anh cho em x\u00e1c...\nClient: Con n\u1ebfu m\u00e0 b\u00e1n c\u1ee9, \u01a1, \u1eddm, \u1eddm, \u1eddm, c\u00e1i d\u01b0\u1edbi c\u00e1i m\u1ee9c \u0111\u1ea5y th\u00ec l\u00e0 c\u0169ng c\u00e1i m\u1ee9c ph\u1ea7n tr\u0103m n\u00f3 c\u0169ng d\u01b0\u1edbi c\u00e1i m\u1ee9c \u0111\u1ea5y \u0111\u00fang kh\u00f4ng? C\u1ee9 1% c\u1ee7a c\u00e1i s\u1ed1 ti\u1ec1n m\u00ecnh b\u00e1n ra \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1, \u0111\u00fang... [happy] r\u1ed3i \u1ea1. Ph\u00ed d\u1ecbch v\u1ee5 l\u00e0 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng \u1ea1. D\u1ea1, anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh...\nClient: \u1eeam.\nClient: \u1edc, \u1edd. \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1, em... [happy] \u0111\u00e3 ghi ...\nClient: Kh\u00f4ng, anh, \u01a1, l\u00e0m d\u1ecbch v\u1ee5.\nAgent: D\u1ea1, anh... [happy] l\u00e0m d\u1ecbch v\u1ee5 \u1ea1. D\u1ea1, em \u0111\u00e3 ghi nh...\nClient: C\u00e1i n\u00e0y anh kh\u00f4ng c\u1ea5m.\nAgent: D\u1ea1, em... [happy] \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. S\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo, anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eeam. \u1eeam.\nClient: OK.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n anh \u0111\u00e3 d\u00e0nh th\u1eddi gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1!\nClient: OK."
}

{
  "sales_slack_id": "U0BATD5LP9C",
  "sku": "FB-B77RGDKG",
  "status": "SUCCESS",
  "summary": "Kh\u00e1ch h\u00e0ng l\u00e0 anh V\u0103n \u0110\u00ecnh \u0110\u0103ng, mu\u1ed1n b\u00e1n xe Mitsubishi Xpander 2020 \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y 220.000 km, kh\u00f4ng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc, l\u00e0m d\u1ecbch v\u1ee5. Kh\u00e1ch mu\u1ed1n b\u00e1n nhanh \u0111\u1ec3 \u0111\u1ed5i xe \u0111i\u1ec7n, \u0111\u00e3 \u0111\u1eb7t c\u1ecdc xe m\u1edbi. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1, \u0111\u1ecdc l\u1ea1i gi\u00e1 420 tri\u1ec7u, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh qua Zalo. Cu\u1ed9c g\u1ecdi \u0111\u1ea1t \u0111\u1ee7 4 \u0111i\u1ec1u ki\u1ec7n closing v\u00e0 info_score 9."
}