{
  "phone": "0934287868"
}

{
  "sales_slack_id": "U04QK6ZJTHN"
}

{
  "car_brand": "Chevolet",
  "car_model": "Cruze",
  "name": "V\u00f5 M\u1ea1nh C\u01b0\u1eddng",
  "sku": "FB-D9VCWQAN"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0934287868",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Chevolet Cruze 2014",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "V\u00f5 M\u1ea1nh C\u01b0\u1eddng"
  }
}

{
  "conversation_id": "conv_8301kzd065gmejf96ttaxxctzxf7"
}

{
  "raw_turns": 52
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh V\u00f5 M\u1ea1nh C\u01b0\u1eddng \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Chevolet Cruze 2014 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i em. \u1eeam. Anh, anh...\nAgent: D\u1ea1...\nClient: Em mua c\u1ee7a, c\u1ee7a \u00f4ng s\u1ebfp anh, kh\u00f4ng ph\u1ea3i \u1edf \u0111\u00e2y, \u0111\u00e2y kh\u00f4ng ph\u1ea3i \u0111\u00e2y c\u1ee7a anh. B\u00e2y gi\u1edd c\u00f3, c\u00f3, c\u00f3, c\u00f3, c\u00f3 c\u00e1i gi\u1ea5y t\u1edd cho em, c\u00f3 c\u00e1i gi\u1ea5y quy\u1ec1n \u0111\u00f3.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n...\nClient: Ch\u01b0a, ch\u01b0a em. Ch\u01b0a em, c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n em.\nAgent: D\u1ea1 v\u1eady hi\u1ec7n t\u1ea1i gi\u1ea5y \u0111\u0103ng k\u00fd xe \u0111ang \u0111\u1ee9ng t\u00ean m\u00ecnh hay t\u00ean ng\u01b0\u1eddi kh\u00e1c \u1ea1?\nClient: T\u00ean ng\u01b0\u1eddi kh\u00e1c em.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng em. H\u1ecd n\u00f4ng s\u1ebfp m\u00ecnh \u0111\u1ec3 l\u1ea1i cho anh \u0111\u00f3 m\u00e0.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi b\u1ed1n ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eeam.\nClient: \u1eeam. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i em. Xe t\u1ef1 \u0111\u1ed9ng em.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1eeam. Anh \u1edf G\u00f2 V\u1ea5p nha.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u1edf G\u00f2 V\u1ea5p \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u00c0, tr\u0103m m\u01b0\u1eddi m\u1ea5y ng\u00e0n, anh kh\u00f4ng r\u00f5 n\u1eefa. Kho\u1ea3ng tr\u0103m m\u01b0\u1eddi m\u1ea5y ng\u00e0n, tr\u0103m m\u1ed1t, tr\u0103m hai.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng \u01a1i, kh\u00f4ng.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Anh, anh c\u0169ng ch\u01b0a mu\u1ed1n nh\u01b0ng m\u00e0 anh \u0111ang tham kh\u1ea3o th\u00ec anh coi anh \u0111\u1ed5i xe m\u00e0.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u01b0a, ch\u01b0a em. Anh \u0111ang m\u1edbi h\u1ecfi th\u1eed t\u00ecnh h\u00ecnh sao th\u00ec em m\u1edbi qua t\u00ednh. Ch\u1ee9 anh c\u0169ng ch\u01b0a c\u00f3 \u00fd \u0111\u1ecbnh h\u1ebft.\nAgent: D\u1ea1...\nClient: Th\u00ec h\u1ecfi \u0111\u01b0\u1ee3c qua th\u00ec n\u1ebfu m\u00e0 c\u00f3 th\u00ec gi\u00e1 c\u1ea3 \u0111\u01b0\u1ee3c nh\u01b0 th\u1ebf n\u00e0o th\u00ec \u0111\u1ec3 anh m\u1edbi coi t\u00ednh, em hi\u1ec3u kh\u00f4ng?\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1eeam.\nClient: H\u01a1n em, nh\u01b0ng m\u00e0 anh ch\u01b0a bi\u1ebft \u0111\u01b0\u1ee3c, kh\u00f4ng, kh\u00f4ng, c\u00e1i th\u1eddi gian kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c em, th\u00ec anh, anh h\u1ecfi th\u00ec c\u0169ng ch\u00ednh l\u00e0 anh n\u1eafm \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1 th\u00ec coi th\u1ebf n\u00e0o th\u00f4i. \u0110\u1ec3 anh coi c\u00e1i gi\u00e1 nh\u01b0 n\u00e0o xong r\u1ed3i anh bi\u1ebft anh c\u00f2n, c\u00f2n t\u0103ng \u0111\u1ed1i r\u1ed3i anh, \u01a1, nh\u01b0 th\u1ebf n\u00e0o, anh t\u00ednh v\u00f2ng tr\u00f2n \u0111\u1ec3 anh \u0111\u1ed5i \u00e1.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Anh c\u0169ng ch\u01b0a bi\u1ebft \u0111\u1ecbnh gi\u00e1 nh\u01b0 th\u1ebf n\u00e0o. Anh c\u0169ng \u00edt m\u1ea5y c\u00e1i \u0111\u00f3 l\u1eafm. Anh t\u00f9y, t\u1ef1 nh\u1eadn, c\u0169ng kh\u00f4ng quan t\u00e2m t\u1edbi c\u00e1i gi\u00e1 l\u1eafm. N\u00ean anh m\u1edbi h\u1ecfi v\u1eady th\u00f4i. \u1eeam. C\u00e1i g\u00ec n\u1ebfu \u0111\u01b0\u1ee3c th\u00ec em c\u00f3 th\u1ec3 em h\u1ed7 tr\u1ee3 cho anh c\u00e1i gi\u00e1 m\u00e0 em th\u1ea5y h\u1ee3p l\u00fd nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 anh call l\u1ea1i cho.\nAgent: D\u1ea1 v\u1eady \u0111\u1ec3 em b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 chu\u1ea9n nh\u1ea5t khi k\u1ebft n\u1ed1i nh\u00e9 \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0111\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0111\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m, trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng, \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh \u1ea1. Ph\u00ed ch\u1ec9 t\u00ednh khi b\u00e1n th\u00e0nh c\u00f4ng th\u00f4i \u1ea1, v\u00e0 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh th\u1ea5y h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: OK. OK.\nClient: \u1eeam, \u1eebm, \u1eebm, \u1eebm, \u1eebm, \u1eebm, \u1eebm, \u1eebm,\u1eebm.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch...\nClient: Hmmm, n\u00f3i chung l\u00e0 th\u00edch \u0111\u01b0\u1ee3c... Kh\u00f4ng l\u1eafm anh, anh, \u1edd, mu\u1ed1n \u0111\u1ec3, \u0111\u1ec3 anh coi th\u00ec sao m\u00e0 v\u1edbi l\u1ea1i anh mu\u1ed1n n\u1eafm \u0111\u01b0\u1ee3c gi\u00e1 ch\u1eafc anh, \u0111\u1ec3 anh coi th\u1eed ch\u1ee9. B\u00e2y gi\u1edd anh c\u0169ng, c\u0169ng, c\u0169ng ch\u01b0a bi\u1ebft nh\u01b0 n\u00e0o, x\u00f9m m\u00ecnh c\u00f3 y\u00eau c\u1ea7u anh b\u00e1n th\u00ec anh mu\u1ed1n b\u00e1n cho nhanh \u0111\u00f3, \u0111\u1ec3 v\u1ec1 t\u01b0\u1edbc chi ph\u00ed, v\u1ec1, v\u1ec1, v\u1ec1, v\u1ec1 ph\u1ea7n tr\u0103m th\u00ec anh kh\u00f4ng quan t\u00e2m, ha. Ngh\u0129 sao b\u00e1n ra \u0111\u01b0\u1ee3c m\u1ed9t gi\u00e1 l\u00e0 \u0111\u01b0\u1ee3c r\u1ed3i, nhanh g\u1ecdn l\u00e0 \u0111\u01b0\u1ee3c r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 v\u1eady m\u00ecnh \u01b0u ti\u00ean h\u00ecnh th\u1ee9c ch\u1ed1t nhanh ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: OK.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc...\nClient: \u1eeam, \u1eebm, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng anh. T\u1ea1i m\u00ecnh m\u1edbi, m\u1edbi l\u1ea7n \u0111\u1ea7u ti\u00ean \u0111\u00f3 n\u00ean m\u00ecnh \u0111\u00e2u c\u00f3 g\u00ec l\u00e0 m\u00ecnh \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 n\u00e0o, nh\u00e1. N\u00f3i chung l\u00e0 nhanh \u0111\u00f3, m\u1edbi nh\u1eafn l\u00ean m\u00e0 c\u00f3 ng\u01b0\u1eddi g\u1ecdi l\u00e0, l\u00e0 c\u0169ng, c\u0169ng t\u1ed1t, OK \u0111\u00f3.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm...\nClient: H\u1eebm. \u0110\u00fang l\u00e0 s\u1ed1 c\u1ee7a anh \u0111\u1ea5y.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: Kh\u00f4ng, kh\u00f4ng c\u00f3. S\u1ed1 n\u00e0y l\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a em.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: OK. OK.\nClient: OK.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u0111\u00e3 d\u00e0nh th\u1eddi gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh!\nClient: C\u1ea3m \u01a1n em."
}

{
  "sales_slack_id": "U04QK6ZJTHN",
  "sku": "FB-D9VCWQAN",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 anh C\u01b0\u1eddng, ch\u1ee7 xe Chevolet Cruze 2014 mua l\u1ea1i t\u1eeb s\u1ebfp ch\u01b0a sang t\u00ean. Anh C\u01b0\u1eddng \u1edf G\u00f2 V\u1ea5p, xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng 115.000 km, kh\u00f4ng va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Anh ch\u01b0a c\u00f3 gi\u00e1 b\u00e1n c\u1ee5 th\u1ec3, ch\u1ec9 mu\u1ed1n tham kh\u1ea3o gi\u00e1 \u0111\u1ec3 \u0111\u1ed5i xe, th\u1eddi gian b\u00e1n kh\u00f4ng x\u00e1c \u0111\u1ecbnh. Agent \u0111\u00e3 t\u01b0 v\u1ea5n ba h\u00ecnh th\u1ee9c b\u00e1n v\u00e0 ph\u00ed d\u1ecbch v\u1ee5, anh ch\u1ecdn ch\u1ed1t nhanh. Agent x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh xe sau khi k\u1ebft b\u1ea1n."
}