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e95b027d-b3e9-4afc-9ff5-0cc5b23615e8

SUCCESS

Time 14/08/2026 18:16:02

Duration 3m 24s

Campaign -

Conversation ID conv_4401kzzzs0dyejtvvyk40db2445k

Recording

AI Extraction

odo 43000

loan KHÔNG VAY NGÂN HÀNG

year 2024

status SUCCESS

summary Cuộc gọi giữa agent Mỹ Linh và khách hàng (anh Cụ Ông Bính Dần) về việc bán xe Toyota Yaris Cross 2024. Khách xác nhận là chính chủ, xe không còn vay ngân hàng, đang ở An Giang, đã chạy 43.000 km, xe bình thường và bảo dưỡng đầy đủ. Khách muốn bán nhanh với giá 580 triệu đồng. Agent đã xác nhận giá, nói phí dịch vụ 1% và kết nối hơn 2000 người mua tiềm năng. Tuy nhiên, agent chưa xác nhận Zalo và chưa đưa hướng dẫn cuối về việc gửi ảnh và giấy đăng kiểm.

is_owner CHÍNH CHỦ

location An Giang

intention FAST

is_silent -

info_score 11

is_closing True

car_history Xe bình thường, bảo dưỡng đầy đủ

sale_reason Không còn nhu cầu sử dụng

zalo_status FALSE

asking_price 580000000

fee_confirmed TRUE

Execution Steps

✓ FIND_LEAD

399ms 14/08 18:16

✓ FILTER_SALES

7ms 14/08 18:16

✓ PREPARE_CALL

3.6s 14/08 18:16

✓ OUTBOUND_CALL

10.2s 14/08 18:16

✓ WAIT_CONVERSATION

4m 0s 14/08 18:20

✓ TRANSCRIPT

14/08 18:20

▸ Input

{
  "raw_turns": 43
}

▸ Output

{
  "full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh C\u1ee5 \u00d4ng B\u00ednh D\u1ea7n \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Toyota Yaris Cross 2024 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u1edc, \u0111\u00e2u r\u1ed3i, \u0111\u00e2u r\u1ed3i? \u1edc, ch\u1ea1y \u0111i, ch\u1ea1y tr\u01b0\u1edbc \u0111i, \u0111i. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em nghe ...\nClient: Alo. D\u1ea1, \u1edd, \u0111\u00fang r\u1ed3i, xe m\u1edbi, \u01a1.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: C\u00f3.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm.\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai t\u01b0 ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang, \u0111\u00fang, \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1, em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: An Giang.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111ang \u1edf An Giang \u1ea1. D\u1ea1, xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: 43.000 c\u00e2y.\nAgent: D\u1ea1, b\u1ed1n m\u01b0\u01a1i ba ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Cao \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh ch\u01b0a...\nClient: Xe b\u00ecnh th\u01b0\u1eddng. \u1eeam. Xe c\u00f3, \u01a1, b\u1ea3o d\u01b0\u1ee1ng hay l\u00e0 s\u1eeda h\u1eb5ng \u0111\u00e0ng ho\u00e0ng, r\u00f5 r\u00e0ng.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin l\u00e0 xe m\u00ecnh v\u1eabn b\u00ecnh th\u01b0\u1eddng v\u00e0 c\u00f3 b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 \u1ea1. D\u1ea1, anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: T\u1ea1i v\u00ec mu\u1ed1n, \u01a1, kh\u00f4ng s\u1eed d\u1ee5ng n\u1eefa, mu\u1ed1n b\u00e1n.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh mu\u1ed1n b\u00e1n xe v\u00ec kh\u00f4ng c\u00f2n nhu c\u1ea7u s\u1eed d\u1ee5ng n\u1eefa \u1ea1. D\u1ea1,...\nClient: \u0110\u00fang, \u0111\u00fang, \u0111\u00fang.\nAgent: D\u1ea1, hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: T\u1eeb c\u00e0ng nhanh c\u00e0ng t\u1ed1t.\nAgent: D\u1ea1, c\u00e0ng nhanh c\u00e0ng t\u1ed1t \u1ea1. D\u1ea1, anh mong mu\u1ed1n b\u00e1n xe...\nClient: \u1eeam, \u1eebm.\nAgent: n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng...\nClient: V\u1ec1 508 tr\u1edf l\u00ean.\nAgent: D\u1ea1, em xin...\nClient: Kho\u1ea3ng 508.\nAgent: ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1, n\u0103m tr\u0103m l\u1ebb t\u00e1m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: N\u0103m tr\u0103m t\u00e1m ch\u1ee5c.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, v\u1eady l\u00e0 n\u0103m tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang l\u00e0 \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n n\u0103m tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1, b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed...\nClient: D\u1ea1, \u0111\u00fang r\u1ed3i \u1ea1.",
  "length": 2712,
  "turns": 43
}

✓ AI_EXTRACTION

15.0s 14/08 18:20

▸ Input

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh C\u1ee5 \u00d4ng B\u00ednh D\u1ea7n \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Toyota Yaris Cross 2024 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u1edc, \u0111\u00e2u r\u1ed3i, \u0111\u00e2u r\u1ed3i? \u1edc, ch\u1ea1y \u0111i, ch\u1ea1y tr\u01b0\u1edbc \u0111i, \u0111i. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em nghe ...\nClient: Alo. D\u1ea1, \u1edd, \u0111\u00fang r\u1ed3i, xe m\u1edbi, \u01a1.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: C\u00f3.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm.\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai t\u01b0 ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang, \u0111\u00fang, \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1, em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: An Giang.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111ang \u1edf An Giang \u1ea1. D\u1ea1, xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: 43.000 c\u00e2y.\nAgent: D\u1ea1, b\u1ed1n m\u01b0\u01a1i ba ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Cao \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh ch\u01b0a...\nClient: Xe b\u00ecnh th\u01b0\u1eddng. \u1eeam. Xe c\u00f3, \u01a1, b\u1ea3o d\u01b0\u1ee1ng hay l\u00e0 s\u1eeda h\u1eb5ng \u0111\u00e0ng ho\u00e0ng, r\u00f5 r\u00e0ng.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin l\u00e0 xe m\u00ecnh v\u1eabn b\u00ecnh th\u01b0\u1eddng v\u00e0 c\u00f3 b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 \u1ea1. D\u1ea1, anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: T\u1ea1i v\u00ec mu\u1ed1n, \u01a1, kh\u00f4ng s\u1eed d\u1ee5ng n\u1eefa, mu\u1ed1n b\u00e1n.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh mu\u1ed1n b\u00e1n xe v\u00ec kh\u00f4ng c\u00f2n nhu c\u1ea7u s\u1eed d\u1ee5ng n\u1eefa \u1ea1. D\u1ea1,...\nClient: \u0110\u00fang, \u0111\u00fang, \u0111\u00fang.\nAgent: D\u1ea1, hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: T\u1eeb c\u00e0ng nhanh c\u00e0ng t\u1ed1t.\nAgent: D\u1ea1, c\u00e0ng nhanh c\u00e0ng t\u1ed1t \u1ea1. D\u1ea1, anh mong mu\u1ed1n b\u00e1n xe...\nClient: \u1eeam, \u1eebm.\nAgent: n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng...\nClient: V\u1ec1 508 tr\u1edf l\u00ean.\nAgent: D\u1ea1, em xin...\nClient: Kho\u1ea3ng 508.\nAgent: ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1, n\u0103m tr\u0103m l\u1ebb t\u00e1m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: N\u0103m tr\u0103m t\u00e1m ch\u1ee5c.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, v\u1eady l\u00e0 n\u0103m tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang l\u00e0 \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n n\u0103m tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1, b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed...\nClient: D\u1ea1, \u0111\u00fang r\u1ed3i \u1ea1."
}

▸ Output

{
  "asking_price": "580000000",
  "car_history": "Xe b\u00ecnh th\u01b0\u1eddng, b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7",
  "fee_confirmed": "TRUE",
  "info_score": 11,
  "intention": "FAST",
  "is_closing": true,
  "is_owner": "CH\u00cdNH CH\u1ee6",
  "is_silent": false,
  "loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
  "location": "An Giang",
  "odo": "43000",
  "sale_reason": "Kh\u00f4ng c\u00f2n nhu c\u1ea7u s\u1eed d\u1ee5ng",
  "status": "SUCCESS",
  "summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 kh\u00e1ch h\u00e0ng (anh C\u1ee5 \u00d4ng B\u00ednh D\u1ea7n) v\u1ec1 vi\u1ec7c b\u00e1n xe Toyota Yaris Cross 2024. Kh\u00e1ch x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng, \u0111ang \u1edf An Giang, \u0111\u00e3 ch\u1ea1y 43.000 km, xe b\u00ecnh th\u01b0\u1eddng v\u00e0 b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7. Kh\u00e1ch mu\u1ed1n b\u00e1n nhanh v\u1edbi gi\u00e1 580 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng. Tuy nhi\u00ean, agent ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i v\u1ec1 vi\u1ec7c g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m.",
  "year": "2024",
  "zalo_status": "FALSE"
}

✓ SLACK_POST

618ms 14/08 18:20

✓ CRM_APIS

304ms 14/08 18:20

✓ CRM_ACTIVITIES

412ms 14/08 18:20

✓ SLACK_AUDIO

4.2s 14/08 18:20

✓ UPDATE_CLOSING

180ms 14/08 18:20

{
  "is_closing": true,
  "is_silent": false
}

Transcript

Agent: “Dạ alo, cho em hỏi có phải anh Cụ Ông Bính Dần đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe Toyota Yaris Cross 2024 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?”
Client: Alo. Ờ, đâu rồi, đâu rồi? Ờ, chạy đi, chạy trước đi, đi. Đúng rồi, đúng rồi.
Agent: dạ, em nắm thông tin của mình ạ! Dạ em nghe ...
Client: Alo. Dạ, ờ, đúng rồi, xe mới, ơ.
Agent: Dạ, vậy là xe mình mua mới chính chủ từ đầu đúng không ạ?
Client: Đúng rồi, đúng rồi, đúng rồi.
Agent: Dạ, vậy xe mình hiện có còn vay góp ngân hàng không ạ?
Client: Có.
Agent: Dạ, vậy xe mình hiện có còn vay góp ngân hàng không ạ?
Client: Không, không.
Agent: dạ, em nắm thông tin của mình ạ! Dạ, vậy là xe mình không còn vay góp ngân hàng nữa đúng không ạ?
Client: Ừm, ừm.
Client: Đúng rồi, đúng rồi.
Agent: Dạ, cho em xác nhận lại xe mình là đời sản xuất năm hai không hai tư phải không anh?
Client: Đúng, đúng, đúng không?
Agent: Dạ, em ghi nhận thông tin ạ. Dạ, hiện tại xe mình đang ở khu vực nào ạ?
Client: An Giang.
Agent: Dạ, em ghi nhận là xe mình đang ở An Giang ạ. Dạ, xe mình hiện đã chạy khoảng bao nhiêu kilomet rồi ạ?
Client: 43.000 cây.
Agent: Dạ, bốn mươi ba nghìn kilomet đúng không ạ?
Client: Ừm, đúng rồi.
Agent: Dạ, trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha?
Client: Cao ạ.
Agent: Dạ, vậy là xe mình chưa...
Client: Xe bình thường. Ừm. Xe có, ơ, bảo dưỡng hay là sửa hẵng đàng hoàng, rõ ràng.
Agent: Dạ, em nắm thông tin là xe mình vẫn bình thường và có bảo dưỡng đầy đủ ạ. Dạ, anh bán xe lần này vì lý do gì ạ?
Client: Tại vì muốn, ơ, không sử dụng nữa, muốn bán.
Agent: Dạ, em ghi nhận là mình muốn bán xe vì không còn nhu cầu sử dụng nữa ạ. Dạ,...
Client: Đúng, đúng, đúng.
Agent: Dạ, hiện tại anh có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn anh ha?
Client: Từ càng nhanh càng tốt.
Agent: Dạ, càng nhanh càng tốt ạ. Dạ, anh mong muốn bán xe...
Client: Ừm, ừm.
Agent: này với mức giá khoảng...
Client: Về 508 trở lên.
Agent: Dạ, em xin...
Client: Khoảng 508.
Agent: phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ, năm trăm lẻ tám triệu đúng không ạ?
Client: Năm trăm tám chục.
Agent: dạ, em nắm thông tin của mình ạ! Dạ, vậy là năm trăm tám mươi triệu đúng không ạ?
Client: Đúng là đúng rồi.
Agent: Dạ, em ghi nhận mức giá mong muốn năm trăm tám mươi triệu của mình rồi ạ. Dạ, bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí...
Client: Dạ, đúng rồi ạ.