5d7542b2-7c53-4ebb-9a01-df503986cf34
SUCCESS
Time
24/07/2026 06:55:48
Duration
4m 51s
Campaign
-
Conversation ID
conv_9901ky8pgaw9f53s0n0qt0vtvfvq
Recording
AI Extraction
odo
30000
loan
KHÔNG VAY NGÂN HÀNG
year
2018
status
SUCCESS
summary
Cuộc gọi giữa agent Mỹ Linh và chị Nguyễn Mỹ Tiên về việc bán xe Toyota Vios 2018. Xe được mua lại và đã sang tên chính chủ, không còn vay ngân hàng. Xe ở Hóc Môn, TP.HCM, đã chạy 30.000 km, chưa va chạm nặng hay ngập nước. Khách muốn bán với giá 320 triệu, không gấp nhưng mong bán nhanh. Agent đã xác nhận Zalo, đọc lại giá, nói phí 1% và hướng dẫn gửi ảnh sau khi kết bạn.
is_owner
MUA LẠI ĐÃ SANG TÊN
location
Thành phố Hồ Chí Minh, Hóc Môn
intention
SLOW
is_silent
-
info_score
9
is_closing
True
car_history
Chưa va chạm nặng hay ngập nước
sale_reason
Cần vốn hoặc tiền mặt
zalo_status
TRUE
asking_price
320000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
223ms
24/07 06:55
▸ Input
{
"phone": "0918749146"
}
▸ Output
{
"car_brand": "toyota",
"car_model": "vios",
"lead_id": "5d7542b2-7c53-4ebb-9a01-df503986cf34",
"name": "Nguy\u1ec5n M\u1ef9 Ti\u00ean",
"sales": "U09ECRJ1JJY",
"sku": "SKU-TR98QC"
}
✓
PREPARE_CALL
2.0s
24/07 06:55
▸ Input
{
"car_brand": "toyota",
"car_model": "vios",
"name": "Nguy\u1ec5n M\u1ef9 Ti\u00ean",
"sku": "SKU-TR98QC"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1784850828.158499",
"variables": {
"anh_chi": "ch\u1ecb",
"car_make": "toyota vios 2018",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Ngay l\u1eadp t\u1ee9c, l\u00fd do b\u00e1n: C\u1ea7n v\u1ed1n/ti\u1ec1n m\u1eb7t, odo: 30000, gi\u00e1 mong mu\u1ed1n: 320000000, v\u1ecb tr\u00ed: TP.HCM",
"user_name": "Nguy\u1ec5n M\u1ef9 Ti\u00ean"
}
}
✓
OUTBOUND_CALL
10.0s
24/07 06:56
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0918749146",
"variables": {
"anh_chi": "ch\u1ecb",
"car_make": "toyota vios 2018",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Ngay l\u1eadp t\u1ee9c, l\u00fd do b\u00e1n: C\u1ea7n v\u1ed1n/ti\u1ec1n m\u1eb7t, odo: 30000, gi\u00e1 mong mu\u1ed1n: 320000000, v\u1ecb tr\u00ed: TP.HCM",
"user_name": "Nguy\u1ec5n M\u1ef9 Ti\u00ean"
}
}
▸ Output
{
"conversation_id": "conv_9901ky8pgaw9f53s0n0qt0vtvfvq",
"raw": {
"conversation_id": "conv_9901ky8pgaw9f53s0n0qt0vtvfvq",
"message": "Outbound call initiated",
"sip_call_id": "SCL_9gk96G4q69Ji",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 1s
24/07 07:04
▸ Input
{
"conversation_id": "conv_9901ky8pgaw9f53s0n0qt0vtvfvq"
}
▸ Output
{
"duration_secs": 291,
"status": "done"
}
✓
TRANSCRIPT
24/07 07:04
▸ Input
{
"raw_turns": 59
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i ch\u1ecb Nguy\u1ec5n M\u1ef9 Ti\u00ean \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe toyota vios 2018 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00e2u, \u0111\u00e2u, \u0111\u00e2u? \u1eea. \u1eea. \u1eea.\nAgent: D\u1ea1...\nClient: \u00c0, m\u00e0, \u00e0, \u00e0, m\u00e0 mua, \u1edd, \u1edd, xe, xe, xe c\u0169 m\u00e0. M-m-m\u00ecnh mua xe c\u0169.\nAgent: D\u1ea1, xe m\u00ecnh mua l\u1ea1i. V\u1eady hi\u1ec7n t\u1ea1i xe \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7...\nClient: \u1edc, \u1edd, xe hi\u1ec7n m\u00ecnh \u0111ang d\u00f9ng xe ch\u1ea1y \u00eam, non, l\u00e0nh.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: \u1eeam.\nClient: V\u1eeba sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe ...\nClient: Uy\u00ean m\u1edbi t\u00ean l\u00e0 ch\u00ednh ch\u1ee7 lu\u00f4n \u0111\u00f3.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Alo. \u1eea.\nAgent: ...\nClient: Kh\u00f4ng. \u1edcm, xe \u1edf nh\u00e0 m\u00e0 vay c\u00e1i g\u00ec \u0111\u00e2u.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t...\nClient: D\u1ea1. \u1eeam.\nAgent: ...n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: Alo.\nAgent: D\u1ea1, ch\u1ecb nghe r\u00f5 kh\u00f4ng \u1ea1?\nClient: Nghe, nghe r\u00f5 \u0111\u00e2y.\nAgent: D\u1ea1, em x\u00e1c nh\u1eadn l\u1ea1i l\u00e0 xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: V\u00e2ng.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a ch\u1ecb \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: A, H\u00f3c M\u00f4n.\nAgent: D\u1ea1, H\u00f3c M\u00f4n ...\nClient: \u00d4ng mua \u1edf ngay ch\u1ed7, \u01a1, ch\u1ee3 \u0110\u1ed3 M\u1ed1i, \u01a1, n\u00f4ng s\u1ea3n H\u00f3c M\u00f4n \u00e1.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng ba m\u01b0\u01a1i ngh\u00ecn kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Sao?\nAgent: D\u1ea1, kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Sao kh\u00f4ng kh\u00e9o?\nAgent: D\u1ea1, \u00fd em l\u00e0 xe m\u00ecnh c\u00f3 b\u1ecb \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc l\u1ea7n n\u00e0o ch\u01b0a \u1ea1?\nClient: Cao \u1ee7, ch\u01b0a, ch\u01b0a.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec c\u1ea7n v\u1ed1n ho\u1eb7c ti\u1ec1n m\u1eb7t, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i ch\u1ecb c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Th\u00ec ch\u1eafc, \u01a1, th\u00ec, \u1edd, b-b-b\u00e1n \u0111\u01b0\u1ee3c trong th\u1eddi gian bao l\u00e2u c\u0169ng \u0111\u01b0\u1ee3c, mi\u1ec5n l\u00e0, l\u00e0 ph\u1ea3i, \u1edd, l\u00e0 b\u00e1n \u0111\u01b0\u1ee3c trong, \u01a1, th\u1eddi gian ng\u1eafn ng\u1eafn \u0111\u00f3.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. D\u1ea1 anh ch\u1ecb mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Tao c\u00f3 \u0111\u1ec3 tao mua ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u00f3.\nAgent: D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eea.\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Ch\u1ecb c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eea.\nClient: \u1eeam, c-c\u00e1i g\u00ec \u1ea1? \u1eeam, n\u1ebfu \u1ec3 th\u00ec c\u1ee9 g\u1ecdi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i n\u00e0y li\u00ean l\u1ea1c v\u1edbi, \u1edd, L\u1ed1c ha. S\u1ed1, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i n\u00e0y l\u00e0, \u1edd, quy\u1ebft \u0111\u1ecbnh lu\u00f4n \u00e1, nghe.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. D\u1ea1 anh ch\u1ecb cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh ch\u1ecb kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin...\nClient: \u0110\u00fang, \u0111\u00fang r\u1ed3i. C\u1ea3m \u01a1n. Tui, \u1edd, s\u1ed1 Zalo s\u1eed d\u1ee5ng b\u00ecnh th\u01b0\u1eddng.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo, anh ch\u1ecb g\u1eedi gi\u00fap em...\nClient: D\u1ea1 \u0111\u01b0\u1ee3c.\nAgent: b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eea.\nClient: R\u1ed3i, r\u1ed3i, r\u1ed3i, r\u1ed3i.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n ch\u1ecb \u0111\u00e3 d\u00e0nh th\u1eddi gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac ch\u1ecb m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh...\nClient: \u00c0, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1.",
"length": 3664,
"turns": 57
}
✓
AI_EXTRACTION
2m 16s
24/07 07:06
▸ Input
{
"model": "DeepSeek-V4-Flash",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i ch\u1ecb Nguy\u1ec5n M\u1ef9 Ti\u00ean \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe toyota vios 2018 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00e2u, \u0111\u00e2u, \u0111\u00e2u? \u1eea. \u1eea. \u1eea.\nAgent: D\u1ea1...\nClient: \u00c0, m\u00e0, \u00e0, \u00e0, m\u00e0 mua, \u1edd, \u1edd, xe, xe, xe c\u0169 m\u00e0. M-m-m\u00ecnh mua xe c\u0169.\nAgent: D\u1ea1, xe m\u00ecnh mua l\u1ea1i. V\u1eady hi\u1ec7n t\u1ea1i xe \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7...\nClient: \u1edc, \u1edd, xe hi\u1ec7n m\u00ecnh \u0111ang d\u00f9ng xe ch\u1ea1y \u00eam, non, l\u00e0nh.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: \u1eeam.\nClient: V\u1eeba sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe ...\nClient: Uy\u00ean m\u1edbi t\u00ean l\u00e0 ch\u00ednh ch\u1ee7 lu\u00f4n \u0111\u00f3.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Alo. \u1eea.\nAgent: ...\nClient: Kh\u00f4ng. \u1edcm, xe \u1edf nh\u00e0 m\u00e0 vay c\u00e1i g\u00ec \u0111\u00e2u.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t...\nClient: D\u1ea1. \u1eeam.\nAgent: ...n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: Alo.\nAgent: D\u1ea1, ch\u1ecb nghe r\u00f5 kh\u00f4ng \u1ea1?\nClient: Nghe, nghe r\u00f5 \u0111\u00e2y.\nAgent: D\u1ea1, em x\u00e1c nh\u1eadn l\u1ea1i l\u00e0 xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: V\u00e2ng.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a ch\u1ecb \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: A, H\u00f3c M\u00f4n.\nAgent: D\u1ea1, H\u00f3c M\u00f4n ...\nClient: \u00d4ng mua \u1edf ngay ch\u1ed7, \u01a1, ch\u1ee3 \u0110\u1ed3 M\u1ed1i, \u01a1, n\u00f4ng s\u1ea3n H\u00f3c M\u00f4n \u00e1.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng ba m\u01b0\u01a1i ngh\u00ecn kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Sao?\nAgent: D\u1ea1, kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Sao kh\u00f4ng kh\u00e9o?\nAgent: D\u1ea1, \u00fd em l\u00e0 xe m\u00ecnh c\u00f3 b\u1ecb \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc l\u1ea7n n\u00e0o ch\u01b0a \u1ea1?\nClient: Cao \u1ee7, ch\u01b0a, ch\u01b0a.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec c\u1ea7n v\u1ed1n ho\u1eb7c ti\u1ec1n m\u1eb7t, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em ghi nh\u1eadn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i ch\u1ecb c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Th\u00ec ch\u1eafc, \u01a1, th\u00ec, \u1edd, b-b-b\u00e1n \u0111\u01b0\u1ee3c trong th\u1eddi gian bao l\u00e2u c\u0169ng \u0111\u01b0\u1ee3c, mi\u1ec5n l\u00e0, l\u00e0 ph\u1ea3i, \u1edd, l\u00e0 b\u00e1n \u0111\u01b0\u1ee3c trong, \u01a1, th\u1eddi gian ng\u1eafn ng\u1eafn \u0111\u00f3.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. D\u1ea1 anh ch\u1ecb mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Tao c\u00f3 \u0111\u1ec3 tao mua ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u00f3.\nAgent: D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eea.\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Ch\u1ecb c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eea.\nClient: \u1eeam, c-c\u00e1i g\u00ec \u1ea1? \u1eeam, n\u1ebfu \u1ec3 th\u00ec c\u1ee9 g\u1ecdi s\u1ed1 \u0111i\u1ec7n tho\u1ea1i n\u00e0y li\u00ean l\u1ea1c v\u1edbi, \u1edd, L\u1ed1c ha. S\u1ed1, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i n\u00e0y l\u00e0, \u1edd, quy\u1ebft \u0111\u1ecbnh lu\u00f4n \u00e1, nghe.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. D\u1ea1 anh ch\u1ecb cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh ch\u1ecb kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin...\nClient: \u0110\u00fang, \u0111\u00fang r\u1ed3i. C\u1ea3m \u01a1n. Tui, \u1edd, s\u1ed1 Zalo s\u1eed d\u1ee5ng b\u00ecnh th\u01b0\u1eddng.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo, anh ch\u1ecb g\u1eedi gi\u00fap em...\nClient: D\u1ea1 \u0111\u01b0\u1ee3c.\nAgent: b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eea.\nClient: R\u1ed3i, r\u1ed3i, r\u1ed3i, r\u1ed3i.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n ch\u1ecb \u0111\u00e3 d\u00e0nh th\u1eddi gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac ch\u1ecb m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh...\nClient: \u00c0, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1."
}
▸ Output
{
"asking_price": "320000000",
"car_history": "Ch\u01b0a va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 9,
"intention": "SLOW",
"is_closing": true,
"is_owner": "MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, H\u00f3c M\u00f4n",
"odo": "30000",
"sale_reason": "C\u1ea7n v\u1ed1n ho\u1eb7c ti\u1ec1n m\u1eb7t",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 ch\u1ecb Nguy\u1ec5n M\u1ef9 Ti\u00ean v\u1ec1 vi\u1ec7c b\u00e1n xe Toyota Vios 2018. Xe \u0111\u01b0\u1ee3c mua l\u1ea1i v\u00e0 \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng. Xe \u1edf H\u00f3c M\u00f4n, TP.HCM, \u0111\u00e3 ch\u1ea1y 30.000 km, ch\u01b0a va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 320 tri\u1ec7u, kh\u00f4ng g\u1ea5p nh\u01b0ng mong b\u00e1n nhanh. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau khi k\u1ebft b\u1ea1n.",
"year": "2018",
"zalo_status": "TRUE"
}
✓
SLACK_POST
639ms
24/07 07:06
▸ Input
{
"sales_slack_id": "U09ECRJ1JJY",
"sku": "SKU-TR98QC",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 ch\u1ecb Nguy\u1ec5n M\u1ef9 Ti\u00ean v\u1ec1 vi\u1ec7c b\u00e1n xe Toyota Vios 2018. Xe \u0111\u01b0\u1ee3c mua l\u1ea1i v\u00e0 \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng. Xe \u1edf H\u00f3c M\u00f4n, TP.HCM, \u0111\u00e3 ch\u1ea1y 30.000 km, ch\u01b0a va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 320 tri\u1ec7u, kh\u00f4ng g\u1ea5p nh\u01b0ng mong b\u00e1n nhanh. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau khi k\u1ebft b\u1ea1n."
}
▸ Output
{
"posted": true,
"thread_ts": "1784850828.158499"
}
✓
CRM_APIS
685ms
24/07 07:06
✓
CRM_ACTIVITIES
247ms
24/07 07:06
✓
SLACK_AUDIO
5.0s
24/07 07:06
✓
UPDATE_CLOSING
168ms
24/07 07:06
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải chị Nguyễn Mỹ Tiên đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe toyota vios 2018 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Alo. Đâu, đâu, đâu? Ừ. Ừ. Ừ. Agent: Dạ... Client: À, mà, à, à, mà mua, ờ, ờ, xe, xe, xe cũ mà. M-m-mình mua xe cũ. Agent: Dạ, xe mình mua lại. Vậy hiện tại xe đã sang tên chính chủ... Client: Ờ, ờ, xe hiện mình đang dùng xe chạy êm, non, lành. Agent: Dạ, em hiểu ạ. Vậy hiện tại xe mình đã sang tên chính chủ chưa hay còn đứng ủy quyền ạ? Client: Ừm. Client: Vừa sang tên chính chủ rồi. Agent: Dạ, vậy là xe ... Client: Uyên mới tên là chính chủ luôn đó. Agent: Dạ, em ghi nhận ạ. Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Alo. Ừ. Agent: ... Client: Không. Ờm, xe ở nhà mà vay cái gì đâu. Agent: Dạ, em ghi nhận là xe mình không còn vay ngân hàng ạ. Dạ cho em xác nhận lại xe mình là đời sản xuất... Client: Dạ. Ừm. Agent: ...năm hai không mười tám phải không ạ? Client: Alo. Agent: Dạ, chị nghe rõ không ạ? Client: Nghe, nghe rõ đây. Agent: Dạ, em xác nhận lại là xe mình đời sản xuất năm hai không mười tám phải không ạ? Client: Vâng. Agent: Dạ, em ghi nhận ạ. Dạ em thấy địa chỉ của chị ở Thành phố Hồ Chí Minh, không biết cụ thể mình ở quận nào ạ? Client: A, Hóc Môn. Agent: Dạ, Hóc Môn ... Client: Ông mua ở ngay chỗ, ơ, chợ Đồ Mối, ơ, nông sản Hóc Môn á. Agent: Dạ, em ghi nhận ạ. Dạ em thấy xe đã chạy khoảng ba mươi nghìn kilomet, đúng không ạ? Client: Ừm, đúng rồi. Agent: Dạ, em ghi nhận ạ. Dạ không biết xe mình có từng va chạm nặng hay bị ngập nước gì không ạ? Client: Sao? Agent: Dạ, không biết xe mình có từng va chạm nặng hay bị ngập nước gì không ạ? Client: Sao không khéo? Agent: Dạ, ý em là xe mình có bị đâm đụng hay ngập nước lần nào chưa ạ? Client: Cao ủ, chưa, chưa. Agent: Dạ, em ghi nhận ạ. Dạ em thấy mình bán xe vì cần vốn hoặc tiền mặt, đúng không ạ? Client: Ừm. Client: Đúng rồi ạ. Agent: Dạ, em ghi nhận ạ. Dạ hiện tại chị có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn ạ? Client: Thì chắc, ơ, thì, ờ, b-b-bán được trong thời gian bao lâu cũng được, miễn là, là phải, ờ, là bán được trong, ơ, thời gian ngắn ngắn đó. Agent: Dạ, em hiểu ạ. Dạ anh chị mong muốn bán xe này với mức giá khoảng bao nhiêu ạ? Client: Tao có để tao mua ba trăm hai mươi triệu đó. Agent: Dạ, em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ ba trăm hai mươi triệu đúng không ạ? Client: Ừ. Client: Đúng rồi ạ. Agent: Dạ, em ghi nhận mức giá mong muốn ba trăm hai mươi triệu của mình rồi ạ. Bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất cho mình ạ. Chị có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Ừ. Client: Ừm, c-cái gì ạ? Ừm, nếu ể thì cứ gọi số điện thoại này liên lạc với, ờ, Lốc ha. Số, số điện thoại này là, ờ, quyết định luôn á, nghe. Agent: Dạ, em hiểu ạ. Dạ anh chị cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh chị không ạ? Số này mình có chặn tìm kiếm hay nhắn tin... Client: Đúng, đúng rồi. Cảm ơn. Tui, ờ, số Zalo sử dụng bình thường. Agent: Dạ, em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ. Sau khi kết bạn Zalo, anh chị gửi giúp em... Client: Dạ được. Agent: bộ ảnh nội ngoại thất xe và giấy đăng kiểm để chuyên viên bên em hỗ trợ nhanh nhất ạ. Client: Ừ. Client: Rồi, rồi, rồi, rồi. Agent: Dạ, em cảm ơn chị đã dành thời gian trao đổi ạ. Chúc chị một ngày tốt lành... Client: À, dạ, dạ, dạ, dạ, dạ.