{
  "phone": null
}

{
  "sales_slack_id": "U0C17UJ313M"
}

{
  "car_brand": "hyundai",
  "car_model": "tucson",
  "name": "Di\u1ec7p L\u00e2m Qu\u00fd",
  "sku": "FB-Z29ECUW7"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0915911289",
  "variables": {
    "anh_chi": "anh",
    "car_make": "hyundai tucson 2025",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Di\u1ec7p L\u00e2m Qu\u00fd"
  }
}

{
  "conversation_id": "conv_7901m3m0dh3vfrxb3df0r3r8tw6e"
}

{
  "raw_turns": 68
}

{
  "model": "deepseek-v4.1-flash:cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Di\u1ec7p L\u00e2m Qu\u00fd \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe hyundai tucson 2025 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u1edc. \u1edc. H\u1eebm, m\u00f9a m\u1edbi ch\u00ednh ch\u1ee7.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u1ea1. V\u1eady xe m\u00ecnh...\nClient: \u1edc, anh mua m\u1edbi ch\u00ednh ch\u1ee7.\nAgent: D\u1ea1 v\u00e2ng \u1ea1. Xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1edc, kh\u00f4ng em \u01a1i, anh tr\u1ea3 th\u1eb3ng \u0111\u1ea5y. Tr\u01b0\u1edbc th\u00ec, \u1edd, anh, \u1edd, c\u00f3 tr\u1ea3 g\u00f3p nh\u01b0ng m\u00e0 anh l\u1ea5y v\u1ec1 r\u1ed3i, r\u1ed3i th\u1eb3ng \u0111\u0103ng k\u00fd th\u1eb3ng th\u00f4i. \u0110\u00e2y n\u00e0y, n\u00f3i.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u0111\u00e3 tr\u1ea3 th\u1eb3ng v\u00e0 kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai l\u0103m ph\u1ea3i kh\u00f4ng anh?\nClient: Hai kh\u00f4ng hai l\u0103m, ph\u1ea3i em.\nAgent: D\u1ea1 v\u00e2ng \u1ea1...\nClient: Ph\u1ea3i, ph\u1ea3i.\nAgent: Em ghi nh\u1eadn xe m\u00ecnh \u0111\u1eddi hai kh\u00f4ng hai l\u0103m \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh...\nClient: \u1edc.\nAgent: \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Anh \u1edf H\u00e0 N\u1ed9i em \u01a1i.\nAgent: D\u1ea1 \u1edf H\u00e0 N\u1ed9i th\u00ec...\nClient: Khu v\u1ef1c H\u00e0 N\u1ed9i em.\nAgent: kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u00c0, anh \u1edf Ph\u00fac Th\u1ecd, H\u00e0 N\u1ed9i.\nAgent: D\u1ea1 em ghi nh\u1eadn \u0111\u1ecba ch\u1ec9 c\u1ee7a m\u00ecnh \u1edf...\nClient: Qu\u1eadn Thanh An, Huy\u1ec7n Th\u1ee7y T\u1ee9, \u1edd, \u1edd.\nAgent: Ph\u00fac Th\u1ecd, H\u00e0 N\u1ed9i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau...\nClient: Ph\u00fac Th\u1ecd, H\u00e0 N\u1ed9i. Ch\u1ea1y \u00e0, kho\u1ea3ng \u0111\u1ed9 t\u00e2m v\u00e2n v\u1ea1n s\u00e1u em \u01a1i.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u0111\u00e3 ch\u1ea1y kho\u1ea3ng m\u01b0\u1eddi v\u1ea1n s\u00e1u \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng...\nClient: M\u1ed9t v\u1ea1n s\u00e1u. G\u1ea7n m\u1ed9t v\u1ea1n s\u00e1u. M\u1ed9t v\u1ea1n s\u00e1u ch\u1ee9 kh\u00f4ng ph\u1ea3i m\u01b0\u1eddi v\u1ea1n s\u00e1u .\nAgent: [slow] D\u1ea1 em xin l\u1ed7i \u1ea1. Em ghi nh\u1eadn xe m\u00ecnh \u0111\u00e3 ch\u1ea1y kho\u1ea3ng m\u1ed9t v\u1ea1n s\u00e1u \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe...\nClient: \u1edc. R\u1ed3i.\nAgent: m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Cao, \u1edd, anh cao h\u01a1n n\u00f3 h\u1eb3n r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng \u1ea1. Em ghi nh\u1eadn xe m\u00ecnh ch\u01b0a t\u1eebng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec...\nClient: D\u1ea1, \u00e0, v\u00ec l\u00fd do l\u00e0 anh, \u1edd, chuy\u1ec3n, \u1edd, xu\u1ed1ng H\u00e0 N\u1ed9i \u1edf chung c\u01b0 r\u1ed3i kh\u00f4ng c\u00f3 ch\u1ed7 \u0111\u1ec3 th\u00ec l\u00e0 anh mu\u1ed1n b\u00e1n. B\u00e2y gi\u1edd g\u1eedi \u0111\u1ec3 \u0111\u1ea5y th\u00ec n\u00f3 m\u1ea5t ti\u1ec1n qu\u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh b\u00e1n xe v\u00ec kh\u00f4ng c\u00f3 ch\u1ed7 \u0111\u1ec3 \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1edc. \u1eeam, b\u00e2y gi\u1edd anh \u0111\u01b0\u1ee3c, anh \u0111\u01b0\u1ee3c gi\u00e1 l\u00fac n\u00e0o m\u00e0 v\u1eabn \u0111\u01b0\u1ee3c gi\u00e1 th\u00ec anh b\u00e1n lu\u00f4n.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh mu\u1ed1n b\u00e1n xe ngay khi \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c...\nClient: Doanh.\nAgent: gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Th\u00ec anh \u0111\u1ecbnh h\u1ecfi em l\u00e0 \u0111\u01b0\u1ee3c kho\u1ea3ng bao nhi\u00eau c\u00f3 \u0111\u01b0\u1ee3c, \u1edd... Anh mua l\u00e0 coi nh\u01b0 l\u00e0 m\u1ed9t t\u1ef7 m\u1ed1t \u0111\u1ea5y.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 m\u1ed9t t\u1ef7 m\u1ed1t \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n m\u1ed9t t\u1ef7 m\u1ed1t c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1...\nClient: \u1edc. \u1edc, sao \u1edd?\nAgent: b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft ...\nClient: C\u00f2n l\u00fac n\u00e3y l\u00e0 anh mua v\u1edbi...\nAgent: n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1, v\u1ec1, v\u1ec1 d\u1ecbch v\u1ee5 em em n\u00f3i l\u00e0 anh b\u00e1n \u0111\u01b0\u1ee3c xe th\u00ec anh, \u1edd, tr\u1ea3 em ti\u1ec1n ph\u00ed d\u1ecbch v\u1ee5 \u1ea1. Th\u1ebf n\u00e0o?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. B\u00ean em ch\u1ec9 thu ph\u00ed khi m\u00ecnh b\u00e1n xe th\u00e0nh c\u00f4ng th\u00f4i \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: Th\u00f4i, kh\u00f4ng. \u1edc, \u00e0...\nAgent: D\u1ea1 v\u00e2ng \u1ea1. ...\nClient: R\u1ed3i, l\u00e0 bao nhi\u00eau ph\u1ea7n tr\u0103m em?\nAgent: D\u1ea1 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean em l\u00e0 m\u1ed9t ph\u1ea7n tr\u0103m ...\nClient: M\u1ea5y anh b\u00e1n \u1edf xe \u0111i em \u1ea1, d\u1ea1.\nAgent: tr\u00ean gi\u00e1 ...\nClient: M\u1ed9t ph\u1ea7n tr\u0103m? M\u1ed9t ph\u1ea7n tr\u0103m l\u00e0... V\u00ed d\u1ee5 nh\u01b0 anh b\u00e1n \u0111\u01b0\u1ee3c kho\u1ea3ng...\nAgent: b\u00e1n cu\u1ed1i c\u00f9ng \u1ea1.\nClient: M\u1ed9t ph\u1ea7n tr\u0103m, v\u00ed d\u1ee5 l\u00e0 900 tri\u1ec7u th\u00ec l\u00e0 m\u1ea5t 9 tri\u1ec7u \u00e0? Ph\u1ea3i kh\u00f4ng nh\u1ec9?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. N\u1ebfu m\u00ecnh b\u00e1n \u0111\u01b0\u1ee3c ch\u00edn tr\u0103m tri\u1ec7u th\u00ec ph\u00ed d\u1ecbch v\u1ee5 l\u00e0 ch\u00edn tri\u1ec7u \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u00c0, r\u1ed3i th\u00ec xin d\u1ecbch v\u1ee5 l\u1ea1i ch\u00edn...\nAgent: D\u1ea1 v\u00e2ng \u1ea1. ...\nClient: S\u1ebd...\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Coi \u1ea1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1,...\nClient: T\u00f4, t\u00f4 n\u00e0y l\u00e0 s\u1ed1 c\u1ee7a anh.\nAgent: s\u1ebd c\u00f3 ...\nClient: \u1edc.\nAgent: chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t...\nClient: Anh v\u1eeba g\u1eedi r\u1ed3i \u00e0. \u1eeam, anh v\u1eeba g\u1eedi r\u1ed3i \u00e0. Alo? Alo?"
}

{
  "sales_slack_id": "U0C17UJ313M",
  "sku": "FB-Z29ECUW7",
  "status": "SUCCESS",
  "summary": "Agent M\u1ef9 Linh g\u1ecdi cho anh Di\u1ec7p L\u00e2m Qu\u00fd \u0111\u1ec3 h\u1ed7 tr\u1ee3 b\u00e1n xe Hyundai Tucson 2025. Kh\u00e1ch x\u00e1c nh\u1eadn xe ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 16.000 km, \u1edf Ph\u00fac Th\u1ecd, H\u00e0 N\u1ed9i. Kh\u00e1ch mu\u1ed1n b\u00e1n nhanh v\u00ec kh\u00f4ng c\u00f3 ch\u1ed7 \u0111\u1ed7, gi\u00e1 mong mu\u1ed1n 1,1 t\u1ef7. Agent \u0111\u00e3 \u0111\u1ecdc l\u1ea1i gi\u00e1, th\u00f4ng b\u00e1o ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y t\u1edd qua Zalo. Kh\u00e1ch x\u00e1c nh\u1eadn s\u1ed1 Zalo \u0111\u00fang v\u00e0 \u0111\u00e3 g\u1eedi \u1ea3nh."
}