{
  "phone": "0905313056"
}

{
  "car_brand": "Toyota",
  "car_model": "Fortuner",
  "name": "Tien Nguyen",
  "sku": "FB-SZHJC877"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0905313056",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Toyota Fortuner 2016",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Tien Nguyen"
  }
}

{
  "conversation_id": "conv_4401ky9ngweje3vseh16bc6jb95p"
}

{
  "raw_turns": 91
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Tien Nguyen \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Toyota Fortuner 2016 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. Hello. \u00c0. \u1edc, hello.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i \u1ea1. Anh cho em h\u1ecfi xe m\u00ecnh mua...\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. \u1eeam. Ch\u00e0o em.\nAgent: D\u1ea1 v\u00e2ng. Anh cho em h\u1ecfi l\u00e0 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Alo. \u1edc, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady l\u00e0...\nClient: C\u00f2n vay.\nAgent: [sad] D\u1ea1 anh n\u00f3i l\u00e0 c\u00f2n vay hay l\u00e0 kh\u00f4ng c\u00f2n vay \u1ea1? Em nghe ch\u01b0a r\u00f5 \u1ea1...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng. Kh\u00f4ng c\u00f3 em.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay...\nClient: T\u1edbi nhanh m\u00e0. \u1eea.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam. Ok.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady cho em x\u00e1c nh\u1eadn ...\nClient: \u1eeam. Ok.\nClient: \u0110\u00fang r\u1ed3i \u0111\u1ea5y. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi s\u00e1u ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1ede \u0110\u00e0 N\u1eb5ng ch\u1ee9.\nAgent: D\u1ea1 em xin ...\nClient: U\u1ea7y, em c\u00f2n l\u1ea5y g\u00ec l\u1ea1i c\u00e1i n\u00e0y, anh n\u00f3i chuy\u1ec7n v\u1edbi V\u0169 r\u1ed3i m\u00e0. Anh n\u00f3i chuy\u1ec7n v\u1edbi V\u0169 r\u1ed3i m\u00e0, r-\u1eddm, b\u00e2y gi\u1edd em n\u00f3i chuy\u1ec7n l\u1ea1i nh\u01b0 th\u1ebf \u00e1.\nAgent: D\u1ea1 em xin l\u1ed7i anh \u1ea1. Ch\u1eafc l\u00e0 th\u00f4ng tin b\u00ean em c\u1eadp nh\u1eadt ch\u01b0a \u0111\u00fang. D\u1ea1 v\u1eady hi\u1ec7n t\u1ea1...\nClient: \u1ede \u0110\u00e0n H\u1ea3i.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Qu\u1eadn T\u00e0...\nAgent: D\u1ea1 anh c\u00f3 th\u1ec3 n\u00f3i r\u00f5 h\u01a1n gi\u00fap em \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1? Em nghe ch\u01b0a r\u00f5 \u1ea1.\nClient: Tr\u00e2n Tra. \u1ede Tr\u00e2n Tra, \u1edf Tr\u00e2n Tra. Tr\u00e2n Tra, \u0110\u00e0 N\u1eb5ng.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: 80 ng\u00e0n.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: X\u00edch \u0111i.\nAgent: D\u1ea1 em nghe ch\u01b0a r\u00f5 \u1ea1. Anh c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i gi\u00fap em \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?...\nClient: X \u0111i. X \u0111i.\nAgent: D\u1ea1 em xin l\u1ed7i anh, em v\u1eabn ch\u01b0a nghe r\u00f5 t\u1eeb \u0111\u00f3 \u1ea1. Anh c\u00f3 th\u1ec3 n\u00f3i l\u1ea1i gi\u00fap em \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?\nClient: XD, XD. N\u00f3i chung l\u00e0 XD, XD \u00e1.\nAgent: D\u1ea1 em xin l\u1ed7i anh, em v\u1eabn ch\u01b0a nghe r\u00f5 t\u1eeb \u0111\u00f3 \u1ea1. Anh c\u00f3 th\u1ec3 n\u00f3i l\u1ea1i gi\u00fap em \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?\nClient: Hm. \u00cdt \u0111i.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 anh c\u00f3 k\u1ebf ...\nClient: M\u1eb9 kh\u00f4ng. \u1eeam.\nAgent: D\u1ea1 anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u0110\u00e2y l\u00e0 anh \u0110\u1ed7 V\u0103n \u0110ang l\u00e0m vi\u1ec7c v\u1edbi ai \u0111\u00e2y?\nAgent: D\u1ea1 em l\u00e0 M\u1ef9 Linh \u1ea1. Em ...\nClient: Em l\u00e0 b\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u00e0? Th\u1eb1ng \u1ea5y l\u00e0 b\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng l\u00e0 nh\u01b0 th\u1ebf n\u00e0o? Em g\u1eedi tin nh\u1eafn n\u00e0o?\nAgent: D\u1ea1 em b\u00ean Vu-Ca \u1ea1. Em \u0111ang g\u1ecdi \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe \u1ea1.\nClient: \u1edcm, th\u00ec \u0111\u00f3 th\u00ec anh \u01a1i, th\u00ec c\u00e1i th\u1eb1ng kinh doanh \u0111\u00e3 b\u00e1o cho V\u0169 r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf...\nClient: \u0110\u01b0\u1ee3c r\u1ed3i, m\u00ecnh \u0111\u00e3 vi\u1ebft l\u00e0 \u0111\u00e3 b\u00e1o h\u1ebft cho V\u0169 r\u1ed3i. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1eeam. T\u1edbi, t\u1edbi c\u00e1i nha em.\nAgent: D\u1ea1 em xin l\u1ed7i anh, em nghe ch\u01b0a r\u00f5 \u1ea1. Anh c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i gi\u00fap em \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?...\nClient: \u00dd l\u00e0 t\u00f9y b\u00ean nh\u00e0 em \u00e1, t\u00f9y b\u00ean nh\u00e0 em \u00e1. \u00dd l\u00e0 t\u00f9y b\u00ean nh\u00e0 em \u00e1.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Hmm. 700.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap...\nClient: D\u1ea1. D\u1ea1 v\u00e2ng \u1ea1.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap...\nClient: D\u1ea1. V\u1eady th\u00ec m\u1ea5y l\u00e0 ng\u1eb7t ng\u1eb7t ng\u1eb7t th\u00f4i \u00e0.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec...\nClient: \u1eeam.\nClient: D\u1ea1.\nAgent: D\u1ea1 b\u1ea3y tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 v\u00e2ng.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n b\u1ea3y tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1.\u1ed2. L\u00e0 l\u00e0 c\u00e1i-c\u00e1i-c\u00e1i-c\u00e1i-c\u00e1i-c\u00e1i-c\u00e1i m\u1ed9t ph\u1ea7n tr\u0103m \u0111\u00f3 l\u00e0-l\u00e0-l\u00e0-l\u00e0 b\u00ean em t\u1edbi ch\u1ecbu \u00e0?\nAgent: D\u1ea1 m\u1ed9t ph\u1ea7n tr\u0103m \u0111\u00f3...\nClient: Hello, m\u00e0y \u0111\u1ee9ng ch\u1ed7 n\u00e0o?\nAgent: D\u1ea1 m\u1ed9t ph\u1ea7n tr\u0103m \u0111\u00f3 l\u00e0 ph\u00ed d\u1ecbch...\nClient: Mai l\u00e0 m\u00f9ng bao nhi\u00eau \u1ea1?\nAgent: D\u1ea1 m\u1ed9t ph\u1ea7n tr\u0103m \u0111\u00f3 l\u00e0 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean ...\nClient: M\u00e0y n\u00e0y, nh\u1ea1t qu\u00e1 ta.\nAgent: D\u1ea1 m\u1ed9t ph\u1ea7n tr\u0103m \u0111\u00f3 l\u00e0 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean em thu tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng \u1ea1.\nClient: L\u00e0 b\u00ean ng\u01b0\u1eddi mua hay b\u00ean ng\u01b0\u1eddi b\u00e1n? Ph\u00ed s\u1ed1 kho\u1ea3n \u0111\u00f3.\nAgent: D\u1ea1 ph\u00ed n\u00e0y l\u00e0 b\u00ean ng\u01b0\u1eddi b\u00e1n chi tr\u1ea3 \u1ea1.\nClient: \u1eeam, c\u1ee9 th\u1ebf kh\u00f4ng \u0111\u01b0\u1ee3c r\u1ed3i. Th\u1ebf th\u00ec em t\u00ednh l\u00e0 theo nh\u01b0 v\u1eady, v\u00ed d\u1ee5 nh\u01b0 mua ch\u1ee9 c\u00f2n ng\u01b0\u1eddi b\u00e1n th\u00ec, \u1edd, kh\u00f4ng ch\u1ecbu \u0111\u01b0\u1ee3c. C\u00f2n kh\u00f4ng th\u00ec em ph\u1ea3i l\u1ea5y 750.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 v\u1eady anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam. C\u00f2n phi\u1ec1n kh\u00f4ng em? V\u00ed d\u1ee5 nh\u01b0 em n\u00f3 n\u00f3i r\u01a1i x\u00ec th\u00ec, th\u00ec, \u1edd, em ph\u1ea3i l\u00e0 750 ch\u1ee9 sao?\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em ghi nh\u1eadn \u00fd ki\u1ebfn c\u1ee7a anh r\u1ed3i \u1ea1. D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam, ok.\nClient: Ch\u00e1u kh\u00f4ng.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 ...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u0111\u00e3 d\u00e0nh th\u1eddi gian trao \u0111\u1ed5i \u1ea1...\nClient: OK.\nClient: Em...\nAgent: d\u1ea1, em..."
}

{
  "sales_slack_id": "U0873P7C4H5",
  "sku": "FB-SZHJC877",
  "status": "SUCCESS",
  "summary": "Cu\u1ed9c g\u1ecdi v\u1edbi anh Tien Nguyen, ch\u1ee7 xe Toyota Fortuner 2016. Anh x\u00e1c nh\u1eadn xe mua m\u1edbi ch\u00ednh ch\u1ee7, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 80.000 km, kh\u00f4ng va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Anh mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 700 tri\u1ec7u \u0111\u1ed3ng, l\u00fd do \u00edt \u0111i. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi, \u0111\u1ecdc l\u1ea1i gi\u00e1 v\u00e0 n\u00f3i r\u00f5 ph\u00ed d\u1ecbch v\u1ee5 1%, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo. Kh\u00e1ch kh\u00f4ng c\u00f3 th\u1eafc m\u1eafc th\u00eam v\u00e0 \u0111\u1ed3ng \u00fd."
}