3aaf4317-98db-41ba-b67f-80909339e9d8
SUCCESS
Time
11/08/2026 13:36:22
Duration
5m 3s
Campaign
-
Conversation ID
conv_6401kzqrjq3cfdd9cpj6f67b1jvh
Recording
AI Extraction
odo
612000
loan
KHÔNG VAY NGÂN HÀNG
year
2003
status
SUCCESS
summary
Anh Thơ xác nhận là chính chủ xe Toyota Camry 2003, không còn vay ngân hàng. Xe đã chạy 612,000 km, không có đâm đụng hay ngập nước. Anh bán xe để đổi sang xe điện, dự kiến lấy xe mới trong vòng một tháng. Giá mong muốn là 110 triệu đồng, đã được xác nhận. Anh cung cấp số Zalo mới 0703606686 để liên hệ, và agent đã hướng dẫn gửi ảnh và giấy đăng kiểm.
is_owner
CHÍNH CHỦ
location
Chấn Biên, Biên Hòa, Đồng Nai
intention
SLOW
is_silent
-
info_score
11
is_closing
True
car_history
Xe không có đâm đụng, ngập nước.
sale_reason
Đổi xe xăng sang xe điện
zalo_status
TRUE
asking_price
110000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
41ms
11/08 13:36
▸ Input
{
"phone": "0336406789"
}
▸ Output
{
"car_brand": "toyota",
"car_model": "camry",
"lead_id": "3aaf4317-98db-41ba-b67f-80909339e9d8",
"name": "Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1",
"sales": "U09DC7Y9UH1",
"sku": "SKU-8PCWXL"
}
✓
FILTER_SALES
3ms
11/08 13:36
▸ Input
{
"sales_slack_id": "U09DC7Y9UH1"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
2.2s
11/08 13:36
▸ Input
{
"car_brand": "toyota",
"car_model": "camry",
"name": "Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1",
"sku": "SKU-8PCWXL"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786430060.189159",
"variables": {
"anh_chi": "anh",
"car_make": "toyota camry 2003",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:D\u01b0\u1edbi 1 th\u00e1ng, l\u00fd do b\u00e1n: B\u00e1n x\u0103ng \u0111\u1ed5i \u0111i\u1ec7n, odo: 612000, gi\u00e1 mong mu\u1ed1n: 110000000, v\u1ecb tr\u00ed: DongNai",
"user_name": "Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1"
}
}
✓
OUTBOUND_CALL
16.0s
11/08 13:36
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0336406789",
"variables": {
"anh_chi": "anh",
"car_make": "toyota camry 2003",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:D\u01b0\u1edbi 1 th\u00e1ng, l\u00fd do b\u00e1n: B\u00e1n x\u0103ng \u0111\u1ed5i \u0111i\u1ec7n, odo: 612000, gi\u00e1 mong mu\u1ed1n: 110000000, v\u1ecb tr\u00ed: DongNai",
"user_name": "Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1"
}
}
▸ Output
{
"conversation_id": "conv_6401kzqrjq3cfdd9cpj6f67b1jvh",
"raw": {
"conversation_id": "conv_6401kzqrjq3cfdd9cpj6f67b1jvh",
"message": "Outbound call initiated",
"sip_call_id": "SCL_WLQzt5E74WPV",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 0s
11/08 13:44
▸ Input
{
"conversation_id": "conv_6401kzqrjq3cfdd9cpj6f67b1jvh"
}
▸ Output
{
"duration_secs": 303,
"status": "done"
}
✓
TRANSCRIPT
11/08 13:44
▸ Input
{
"raw_turns": 67
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1 \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe toyota camry 2003 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1, c\u00f3. C\u00f3 m\u00e0. D\u1ea1. \u1eea.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ...\nClient: \u1edc, kh\u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb ba ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eeam.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: N\u0103m hai, hai l\u1ebb ba. \u1eea.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf \u0110\u1ed3ng Nai, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf khu v\u1ef1c n\u00e0o c\u1ee7a \u0110\u1ed3ng Nai \u1ea1?\nClient: \u0110\u1ed3ng Nai. \u1edc, khu ph\u01b0\u1eddng B\u00f9 Long \u01a1i. Khu, \u1edd, ph\u01b0\u1eddng Tr\u00e1ng Bi\u00ean, khu ph\u1ed1 B\u00f9 Long \u01a1i.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u1edf ph\u01b0\u1eddng Tr\u1ea3ng D\u00e0i, Bi\u00ean H\u00f2a, \u0110\u1ed3ng Nai \u1ea1. D\u1ea1 em...\nClient: Alo! Ph\u01b0\u01a1ng, Ph\u01b0\u01a1ng, Ph\u01b0\u01a1ng, \u1edd, Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean, Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean. Alo! Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean.\nAgent: D\u1ea1 em xin l\u1ed7i anh, em nghe ch\u01b0a r\u00f5. Anh c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i gi\u00fap em t\u00ean ph\u01b0\u1eddng \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?\nClient: \u00c0. Ph\u01b0\u1eddng Ch\u1ea5n Bi\u00ean.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0...\nClient: Nghe ch\u01b0a? Nghe r\u00f5 ch\u01b0a?\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i...\nClient: Ch\u1ea5n Bi\u00ean.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 ph\u01b0\u1eddng Ch\u1ea5n Bi\u00ean \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng ...\nClient: \u1eeam, \u1eebm.\nClient: \u0110\u00fang r\u1ed3i, \u1eebm.\nAgent: s\u00e1u tr\u0103m m\u01b0\u1eddi hai ng\u00e0n ki l\u00f4 m\u00e9t, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i. \u1eeam.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u00c0, \u0111\u00fang r\u1ed3i, xe kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n b\u00e1n x\u0103ng \u0111\u1ed5i \u0111i\u1ec7n, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eeam.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe \u0111i\u1ec7n n\u00e0o ch\u01b0a \u1ea1?\nClient: \u00c0, anh \u0111\u1eb7t c\u1ecdc xe \u0111i\u1ec7n r\u1ed3i anh.\nAgent: D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Ch\u1eafc trong v\u00f2ng d\u01b0\u1edbi th\u00e1ng \u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 m\u00ecnh d\u1ef1 ki\u1ebfn d\u01b0\u1edbi m\u1ed9t th\u00e1ng n\u1eefa s\u1ebd l\u1ea5y xe m\u1edbi \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm. \u0110\u00fang r\u1ed3i em, \u1eebm.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em, \u1eebm.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ...\nClient: M\u1ed9t tr\u0103m m\u01b0\u1eddi \u0111\u00fang r\u1ed3i. \u1eeam.\nAgent: m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m...\nClient: D\u1ea1. D\u1ea1, ok. D\u1ea1, th\u1ebf l\u00e0...\nAgent: tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m...\nClient: D\u1ea1, \u1edd.\nAgent: n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5...\nClient: \u1eeam. D\u1ea1, d\u1ea1, em c\u1ea3m \u01a1n anh \u1ea1.\nAgent: hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca...\nClient: \u00c0, kh\u00f4ng. M\u1ed9t ph\u1ea7n-- \u00e0, kh\u00f4ng em. 1% tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay...\nClient: Hm. Alo. \u00c0, r\u1edd-r\u1ed3i, ok. Xong r\u1ed3i em. \u1edc.\nAgent: c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u00c0, kh\u00f4ng c\u00f3, \u01a1, th\u1eafc m\u1eafc g\u00ec em.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Anh cho em bi\u1ebft anh kh\u00f4ng d\u00f9ng Zalo nh\u00e9.\nAgent: D\u1ea1 v\u00e2ng, v\u1eady anh...\nClient: Ch\u1eafc n\u00f3 Zalo th\u00ec anh c\u00f3 s\u1ed1 kh\u00e1c.\nAgent: D\u1ea1 v\u1eady anh c\u00f3 th\u1ec3 cho em s\u1ed1 Zalo \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3 \u1ea1, anh \u0111\u1ecdc li\u00ean t\u1ee5c \u0111\u1ec3 em ghi nh\u1eadn \u1ea1.\nClient: 0703.60.66.86.\nAgent: D\u1ea1 em xin ph\u00e9pD\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i s\u1ed1 Zalo c\u1ee7a m\u00ecnh l\u00e0 kh\u00f4ng b\u1ea3y kh\u00f4ng ba s\u00e1u kh\u00f4ng s\u00e1u s\u00e1u t\u00e1m s\u00e1u, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i anh.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng...\nClient: D\u1ea1 \u01a1i.\nAgent: tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i...\nClient: D\u1ea1, c\u1ea3m \u01a1n em.\nAgent: th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1, c\u1ea3m \u01a1n em.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: D\u1ea1.",
"length": 4045,
"turns": 67
}
✓
AI_EXTRACTION
27.6s
11/08 13:45
▸ Input
{
"model": "deepseek-v4-flash:0731-cloud",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Tr\u1ea7n H\u1eefu M\u1ed9ng Th\u01a1 \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe toyota camry 2003 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1, c\u00f3. C\u00f3 m\u00e0. D\u1ea1. \u1eea.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ...\nClient: \u1edc, kh\u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb ba ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eeam.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: N\u0103m hai, hai l\u1ebb ba. \u1eea.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf \u0110\u1ed3ng Nai, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf khu v\u1ef1c n\u00e0o c\u1ee7a \u0110\u1ed3ng Nai \u1ea1?\nClient: \u0110\u1ed3ng Nai. \u1edc, khu ph\u01b0\u1eddng B\u00f9 Long \u01a1i. Khu, \u1edd, ph\u01b0\u1eddng Tr\u00e1ng Bi\u00ean, khu ph\u1ed1 B\u00f9 Long \u01a1i.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u1edf ph\u01b0\u1eddng Tr\u1ea3ng D\u00e0i, Bi\u00ean H\u00f2a, \u0110\u1ed3ng Nai \u1ea1. D\u1ea1 em...\nClient: Alo! Ph\u01b0\u01a1ng, Ph\u01b0\u01a1ng, Ph\u01b0\u01a1ng, \u1edd, Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean, Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean. Alo! Ph\u01b0\u01a1ng Tr\u1eafng Bi\u00ean.\nAgent: D\u1ea1 em xin l\u1ed7i anh, em nghe ch\u01b0a r\u00f5. Anh c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i gi\u00fap em t\u00ean ph\u01b0\u1eddng \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1?\nClient: \u00c0. Ph\u01b0\u1eddng Ch\u1ea5n Bi\u00ean.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0...\nClient: Nghe ch\u01b0a? Nghe r\u00f5 ch\u01b0a?\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i...\nClient: Ch\u1ea5n Bi\u00ean.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 ph\u01b0\u1eddng Ch\u1ea5n Bi\u00ean \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng ...\nClient: \u1eeam, \u1eebm.\nClient: \u0110\u00fang r\u1ed3i, \u1eebm.\nAgent: s\u00e1u tr\u0103m m\u01b0\u1eddi hai ng\u00e0n ki l\u00f4 m\u00e9t, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i. \u1eeam.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u00c0, \u0111\u00fang r\u1ed3i, xe kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n b\u00e1n x\u0103ng \u0111\u1ed5i \u0111i\u1ec7n, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eeam.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe \u0111i\u1ec7n n\u00e0o ch\u01b0a \u1ea1?\nClient: \u00c0, anh \u0111\u1eb7t c\u1ecdc xe \u0111i\u1ec7n r\u1ed3i anh.\nAgent: D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Ch\u1eafc trong v\u00f2ng d\u01b0\u1edbi th\u00e1ng \u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 m\u00ecnh d\u1ef1 ki\u1ebfn d\u01b0\u1edbi m\u1ed9t th\u00e1ng n\u1eefa s\u1ebd l\u1ea5y xe m\u1edbi \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm. \u0110\u00fang r\u1ed3i em, \u1eebm.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em, \u1eebm.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ...\nClient: M\u1ed9t tr\u0103m m\u01b0\u1eddi \u0111\u00fang r\u1ed3i. \u1eeam.\nAgent: m\u1ed9t tr\u0103m m\u01b0\u1eddi tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m...\nClient: D\u1ea1. D\u1ea1, ok. D\u1ea1, th\u1ebf l\u00e0...\nAgent: tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m...\nClient: D\u1ea1, \u1edd.\nAgent: n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5...\nClient: \u1eeam. D\u1ea1, d\u1ea1, em c\u1ea3m \u01a1n anh \u1ea1.\nAgent: hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca...\nClient: \u00c0, kh\u00f4ng. M\u1ed9t ph\u1ea7n-- \u00e0, kh\u00f4ng em. 1% tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay...\nClient: Hm. Alo. \u00c0, r\u1edd-r\u1ed3i, ok. Xong r\u1ed3i em. \u1edc.\nAgent: c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u00c0, kh\u00f4ng c\u00f3, \u01a1, th\u1eafc m\u1eafc g\u00ec em.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Anh cho em bi\u1ebft anh kh\u00f4ng d\u00f9ng Zalo nh\u00e9.\nAgent: D\u1ea1 v\u00e2ng, v\u1eady anh...\nClient: Ch\u1eafc n\u00f3 Zalo th\u00ec anh c\u00f3 s\u1ed1 kh\u00e1c.\nAgent: D\u1ea1 v\u1eady anh c\u00f3 th\u1ec3 cho em s\u1ed1 Zalo \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em li\u00ean h\u1ec7 h\u1ed7 tr\u1ee3 \u1ea1, anh \u0111\u1ecdc li\u00ean t\u1ee5c \u0111\u1ec3 em ghi nh\u1eadn \u1ea1.\nClient: 0703.60.66.86.\nAgent: D\u1ea1 em xin ph\u00e9pD\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i s\u1ed1 Zalo c\u1ee7a m\u00ecnh l\u00e0 kh\u00f4ng b\u1ea3y kh\u00f4ng ba s\u00e1u kh\u00f4ng s\u00e1u s\u00e1u t\u00e1m s\u00e1u, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i anh.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng...\nClient: D\u1ea1 \u01a1i.\nAgent: tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i...\nClient: D\u1ea1, c\u1ea3m \u01a1n em.\nAgent: th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1, c\u1ea3m \u01a1n em.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: D\u1ea1."
}
▸ Output
{
"asking_price": "110000000",
"car_history": "Xe kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc.",
"fee_confirmed": "TRUE",
"info_score": 11,
"intention": "SLOW",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "Ch\u1ea5n Bi\u00ean, Bi\u00ean H\u00f2a, \u0110\u1ed3ng Nai",
"odo": "612000",
"sale_reason": "\u0110\u1ed5i xe x\u0103ng sang xe \u0111i\u1ec7n",
"status": "SUCCESS",
"summary": "Anh Th\u01a1 x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7 xe Toyota Camry 2003, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y 612,000 km, kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang xe \u0111i\u1ec7n, d\u1ef1 ki\u1ebfn l\u1ea5y xe m\u1edbi trong v\u00f2ng m\u1ed9t th\u00e1ng. Gi\u00e1 mong mu\u1ed1n l\u00e0 110 tri\u1ec7u \u0111\u1ed3ng, \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. Anh cung c\u1ea5p s\u1ed1 Zalo m\u1edbi 0703606686 \u0111\u1ec3 li\u00ean h\u1ec7, v\u00e0 agent \u0111\u00e3 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m.",
"year": "2003",
"zalo_status": "TRUE"
}
✓
SLACK_POST
637ms
11/08 13:45
▸ Input
{
"sales_slack_id": "U09DC7Y9UH1",
"sku": "SKU-8PCWXL",
"status": "SUCCESS",
"summary": "Anh Th\u01a1 x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7 xe Toyota Camry 2003, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y 612,000 km, kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang xe \u0111i\u1ec7n, d\u1ef1 ki\u1ebfn l\u1ea5y xe m\u1edbi trong v\u00f2ng m\u1ed9t th\u00e1ng. Gi\u00e1 mong mu\u1ed1n l\u00e0 110 tri\u1ec7u \u0111\u1ed3ng, \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn. Anh cung c\u1ea5p s\u1ed1 Zalo m\u1edbi 0703606686 \u0111\u1ec3 li\u00ean h\u1ec7, v\u00e0 agent \u0111\u00e3 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m."
}
▸ Output
{
"posted": true,
"thread_ts": "1786430060.189159"
}
✓
CRM_APIS
294ms
11/08 13:45
✓
CRM_ACTIVITIES
158ms
11/08 13:45
✓
SLACK_AUDIO
5.5s
11/08 13:45
✓
UPDATE_CLOSING
132ms
11/08 13:45
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Trần Hữu Mộng Thơ đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe toyota camry 2003 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Dạ, có. Có mà. Dạ. Ừ. Agent: Dạ vâng, em cảm ơn anh. Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Đúng rồi đó. Agent: Dạ em cảm ơn ... Client: Ờ, không ạ. Agent: Dạ vâng, vậy là xe mình không còn vay góp ngân hàng nữa. Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai ngàn lẻ ba phải không anh? Client: Ừm. Agent: Dạ vâng. ... Client: Năm hai, hai lẻ ba. Ừ. Agent: Dạ em thấy địa chỉ của anh ở Đồng Nai, không biết cụ thể mình ở khu vực nào của Đồng Nai ạ? Client: Đồng Nai. Ờ, khu phường Bù Long ơi. Khu, ờ, phường Tráng Biên, khu phố Bù Long ơi. Agent: Dạ em ghi nhận là xe mình ở phường Trảng Dài, Biên Hòa, Đồng Nai ạ. Dạ em... Client: Alo! Phương, Phương, Phương, ờ, Phương Trắng Biên, Phương Trắng Biên. Alo! Phương Trắng Biên. Agent: Dạ em xin lỗi anh, em nghe chưa rõ. Anh có thể nhắc lại giúp em tên phường được không ạ? Client: À. Phường Chấn Biên. Agent: Dạ em ghi nhận là... Client: Nghe chưa? Nghe rõ chưa? Agent: Dạ em nghe rõ rồi... Client: Chấn Biên. Agent: Dạ em ghi nhận là phường Chấn Biên ạ. Dạ em thấy xe đã chạy khoảng ... Client: Ừm, ừm. Client: Đúng rồi, ừm. Agent: sáu trăm mười hai ngàn ki lô mét, đúng không ạ? Client: Đúng rồi. Ừm. Agent: Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha? Client: À, đúng rồi, xe không có đâm đụng, ngập nước. Agent: Dạ vâng, em cảm ơn anh. Dạ em thấy mình bán xe vì muốn bán xăng đổi điện, đúng không ạ? Client: Đúng rồi ạ. Ừm. Agent: Dạ không biết mình đã tìm hiểu hay đặt cọc mẫu xe điện nào chưa ạ? Client: À, anh đặt cọc xe điện rồi anh. Agent: Dạ mình dự kiến khoảng bao lâu nữa lấy xe mới ạ? Client: Chắc trong vòng dưới tháng á. Agent: Dạ em ghi nhận là mình dự kiến dưới một tháng nữa sẽ lấy xe mới ạ. Dạ em thấy mức giá mong muốn của anh là một trăm mười triệu đồng, có đúng không ạ? Client: Ừm, ừm. Đúng rồi em, ừm. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ một trăm mười triệu đồng đúng không ạ? Client: Đúng rồi em, ừm. Agent: Dạ em ghi nhận mức giá mong muốn ... Client: Một trăm mười đúng rồi. Ừm. Agent: một trăm mười triệu đồng của mình rồi ạ. Dạ bên em thu phí dịch vụ chỉ một phần trăm... Client: Dạ. Dạ, ok. Dạ, thế là... Agent: trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai ngàn người mua tiềm... Client: Dạ, ờ. Agent: năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí dịch vụ... Client: Ừm. Dạ, dạ, em cảm ơn anh ạ. Agent: hay cách hoạt động của Vu-Ca... Client: À, không. Một phần-- à, không em. 1% trên giá bán cuối cùng đúng không? Agent: Dạ đúng rồi ạ. Dạ anh có thắc mắc gì thêm về phí dịch vụ hay... Client: Hm. Alo. À, rờ-rồi, ok. Xong rồi em. Ờ. Agent: cách hoạt động của Vu-Ca không ạ? Client: À, không có, ơ, thắc mắc gì em. Agent: Dạ vâng. Dạ anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ, số này mình có chặn tìm kiếm hay nhắn tin từ người lạ không ạ? Client: Anh cho em biết anh không dùng Zalo nhé. Agent: Dạ vâng, vậy anh... Client: Chắc nó Zalo thì anh có số khác. Agent: Dạ vậy anh có thể cho em số Zalo để chuyên viên bên em liên hệ hỗ trợ ạ, anh đọc liên tục để em ghi nhận ạ. Client: 0703.60.66.86. Agent: Dạ em xin phépDạ em xin phép đọc lại số Zalo của mình là không bảy không ba sáu không sáu sáu tám sáu, đúng không ạ? Client: Đúng rồi anh. Agent: dạ, em nắm thông tin của mình ạ! Dạ em đã ghi nhận thông... Client: Dạ ơi. Agent: tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ. Sau khi kết bạn Zalo anh gửi giúp em bộ ảnh nội ngoại... Client: Dạ, cảm ơn em. Agent: thất xe và giấy đăng kiểm để chuyên viên bên em hỗ trợ nhanh nhất ạ. Client: Dạ, cảm ơn em. Agent: dạ, em nắm thông tin của mình ạ!... Client: Dạ.