{
  "phone": "0336196177"
}

{
  "car_brand": "toyota",
  "car_model": "inova \u0111i",
  "name": "H\u1ed9i Ph\u1ea1m",
  "sku": "FB-7UB38WD3"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0336196177",
  "variables": {
    "anh_chi": "anh",
    "car_make": "toyota inova \u0111i 2023",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "H\u1ed9i Ph\u1ea1m"
  }
}

{
  "conversation_id": "conv_5701kykbmmhbf8k9x1yzm3dvr7ka"
}

{
  "raw_turns": 62
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh H\u1ed9i Ph\u1ea1m \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe toyota inova \u0111i 2023 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u00c0, \u0111\u00fang r\u1ed3i. \u00c0, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1ede tr\u00ean kia anh b\u00e1n anh thanh to\u00e1n h\u1ebft ch\u1ee9 em.\nAgent: D\u1ea1 v\u1eady l\u00e0 xe m\u00ecnh \u0111\u00e3 thanh to\u00e1n h\u1ebft r\u1ed3i \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, anh b\u00e1n cho em th\u00ec thanh to\u00e1n h\u1ebft r\u1ed3i anh m\u1edbi b\u00e1n ch\u1ee9.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 n\u1eafm th\u00f4ng tin r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai ba ph\u1ea3i kh\u00f4ng anh?\nClient: D\u1ea1. \u0110\u00fang r\u1ed3i, n\u00f3 c\u0169ng, \u01a1, m\u1eabu, \u01a1, 2023 nh\u01b0ng m\u00e0 c\u00e1i m\u1eabu n\u00f3 t\u1eeb 21 t\u1edbi 23 \u1ea5y.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh n\u00e0y nha.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u0110\u01b0\u1ee3c.\nAgent: D\u1ea1 anh cho em h\u1ecfi l\u00e0 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: Tr\u0103m hai ch\u1ee5c ng\u00e0n \u0111\u1ed5 l\u1ea1i \u00e1.\nAgent: D\u1ea1 m\u1ed9t tr\u0103m hai m\u01b0\u01a1i ng\u00e0n \u0111\u1ed5 l\u1ea1i, v\u1eady l\u00e0 kho\u1ea3ng m\u1ed9t tr\u0103m hai m\u01b0\u01a1i ng\u00e0n c\u00e2y s\u1ed1 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 ghi nh\u1eadn \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u0110\u1ed5i xe m\u00e0.\nAgent: D\u1ea1 m\u00ecnh \u0111\u1ed5i xe m\u1edbi th\u00ec kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u00c0. G\u1ecdi r\u1ed3i anh.\nAgent: D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Th\u00ec, \u1edd, c\u00e1i-c\u00e1i \u0111i\u1ec1u ki\u1ec7n \u0111\u00f3 l\u00e0-l\u00e0 do c\u1ee7a b\u00ean anh th\u00f4i, c\u00f2n c\u00e1i xe anh h\u1ecfi em xem c\u00f3 gi\u00e1 kh\u00f4ng, c\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 kh\u00f4ng th\u00ec anh b\u00e1n th\u00f4i, anh b\u00e1n anh, \u01a1, anh s\u1ebd xem tr\u00ean Wooka xong r\u1ed3i... C\u00f3 mua \u0111\u01b0\u1ee3c kh\u00f4ng?\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. ...\nClient: M\u1ed9t th\u00e1ng.\nAgent: D\u1ea1 v\u1eady l\u00e0 kho\u1ea3ng m\u1ed9t th\u00e1ng n\u1eefa m\u00ecnh l\u1ea5y xe m\u1edbi \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, c\u00e1i chuy\u1ec7n l\u00e0 anh l\u1ea5y hay kh\u00f4ng l\u1ea5y l\u00e0 c\u00e1i quy\u1ec1n c\u1ee7a anh th\u00f4i, ch\u1ee9 c\u00f2n chuy\u1ec7n anh b\u00e1n l\u00e0 c\u00e1i chuy\u1ec7n c\u1ee7a anh th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Th\u00ec \u0111\u00f3, em coi \u0111\u01b0\u1ee3c xem to\u00e0n ho\u1eb7c n\u1eeda th\u00e1ng g\u00ec c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 ghi nh\u1eadn \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: \u1edc, anh \u0111ang \u1edf m\u00f2n th\u00ec l\u00e0 anh ch\u01b0a bi\u1ebft. Anh nh\u00ecn l\u1ea5y c\u00e1i Hukka n\u00e0y, anh xem c\u00e1i Hukka n\u00e0y kh\u1eb3ng \u0111\u1ecbnh n\u00f3 \u0111\u01b0\u1ee3c bao nhi\u00eau?\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 m\u00ecnh c\u00f3 nh\u1eafm ch\u1eebng s\u1ebd b\u00e1n xe n\u00e0y trong kho\u1ea3ng gi\u00e1 bao nhi\u00eau ch\u01b0a \u1ea1 \u0111\u1ec3 b\u00ean em h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i t\u1ed1t h\u01a1n \u1ea1?\nClient: D\u1ea1, \u00f4ng ch\u1ecb em c\u1ee9 k\u1ebft n\u1ed1i xong c\u00e1i gi\u00e1 l\u00e0m sao. Ch\u1ee9 c\u00f2n, \u1edd, gi\u00e1 b\u00ean ngo\u00e0i th\u00ec, \u1edd, anh b\u00e1n gi\u00e1 n\u00e0y r\u1ed3i sao r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 v\u1eady \u0111\u1ec3 em b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 chu\u1ea9n nh\u1ea5t khi k\u1ebft n\u1ed1i nh\u00e9 \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1edcm. \u00c0.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed ...\nClient: Th\u00ec \u00e0, th\u00ec anh ch\u1ec9 c\u00f3 nghe t\u1eeb gi\u00e1 c\u1ea3 th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 ghi nh\u1eadn \u1ea1. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i...\nClient: \u00c0, anh r\u1edbt tr\u00ean c\u00e1i, \u1edd, 4, anh r\u1edbt tr\u00ean c\u00e1i Facebook th\u00ec anh th\u1ea5y \u1edd, b\u1ea3o l\u00e0, \u1edd, Hoka \u0111\u1ecbnh gi\u00e1 t\u1ed1t nh\u1ea5t m\u00e0 anh th\u1eed v\u00e0o anh xem sao.\nAgent: D\u1ea1 v\u00e2ng, \u0111\u00fang r\u1ed3i \u1ea1...\nClient: Chuy\u1ec3n ti\u1ec1n n\u00e0y nh\u01b0 th\u1ebf n\u00e0o?\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u...\nClient: Th\u00ec xem l\u00e0 c\u00f3 \u0111\u1ee9t gi\u00e1 b\u1eb1ng m\u00ecnh \u0111\u1eb7t. \u1eeam. Hay l\u00e0, l\u00e0 l\u1ea1i, \u1edd, \u0111\u1ee9t gi\u00e1 th\u00ec n\u00f3 l\u1ea1i th\u00ec kh\u00f4ng \u0111\u01b0\u1ee3c nh\u01b0 mong mu\u1ed1n.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. B\u00ean em s\u1ebd c\u00f3 chuy\u00ean vi\u00ean h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 xe v\u00e0 k\u1ebft n\u1ed1i v\u1edbi h\u01a1n hai...\nClient: V\u00ec-- d\u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. B\u00ean ...\nClient: T\u1ee5i b\u00e2y anh k\u1ebft n\u1ed1i, m\u00ecnh kh\u00f4ng bi\u1ebft m\u00e0 m\u00ecnh \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1, anh h\u1ecfi c\u00e1i \u0111\u1ecbnh gi\u00e1 c\u00e1i kia c\u1ee7a anh l\u00e0 \u0111\u1ecbnh gi\u00e1 \u0111\u01b0\u1ee3c bao nhi\u00eau? M\u00e0y tr\u1ea3 l\u1eddi cho n\u00f3 d\u1ee9t kho\u00e1t \u0111i ch\u1ee9 em c\u1ee9 k\u00e9o d\u00e0i, k\u00e9o d\u00e0i \u1ea3nh kh\u00f4ng th\u00edch.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. Hi\u1ec7n t\u1ea1i em ch\u01b0a th\u1ec3 \u0111\u1ecbnh gi\u00e1 ch\u00ednh x\u00e1c ngay \u0111\u01b0\u1ee3c \u1ea1, v\u00ec b\u00ean em c\u1ea7n chuy\u00ean vi\u00ean th\u1ea9m \u0111\u1ecbnh tr\u1ef1c ti\u1ebfp \u0111\u1ec3 \u0111\u01b0a ra m\u1ee9c gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Alo. \u1ea1?\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn...\nClient: Kh\u00f4ng, anh n\u00e0y anh kh\u00f4ng c\u00f3 mu\u1ed1n.\nAgent: D\u1ea1 em xin l\u1ed7i ...\nClient: B\u00e2y gi\u1edd l\u00e0 c\u1ea7n n\u00f3i b\u1eb1ng \u0111\u00fang c\u00e1i danh... \u1ea1, b\u1eb1ng kh\u00f4ng l\u00e0 anh c\u0169ng kh\u00f4ng c\u00f3 m\u00e0 gi\u1ea3i th\u00edch b\u1ea1n \u0111\u00e2u. M\u00ecnh kh\u00f4ng c\u00f3 Zalo, anh kh\u00f4ng c\u00f3 Zalo \u0111\u00e2u.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: Anh n\u00f3i l\u00e0 c\u00e1i s\u1ed1 Zalo n\u00e0y kh\u00f4ng c\u00f3 kh\u00f4ng x\u00e0i \u0111\u00e2u em.\nAgent: D\u1ea1 v\u1eady anh c\u00f3 th\u1ec3 cho em s\u1ed1 Z...\nClient: Anh kh\u00f4ng c\u00f3 ch\u1ea1y show g\u00ec \u1edf Long An.\nAgent: D\u1ea1 em xin l\u1ed7i ...\nClient: Anh kh\u00f4ng t\u1ea3i Zalo.\nAgent: D\u1ea1 em xin l\u1ed7i...\nClient: D\u1ea1, c\u00f3 \u0111\u01b0\u1ee3c c\u00e1i g\u00ec, \u1edd, \u0111\u1ecbnh..."
}

{
  "sales_slack_id": "U09587HTCTE",
  "sku": "FB-7UB38WD3",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi v\u1edbi anh H\u1ed9i Ph\u1ea1m, ch\u1ee7 xe Toyota Innova 2023. Anh x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe \u0111\u00e3 thanh to\u00e1n h\u1ebft, ch\u1ea1y 120,000 km, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh mu\u1ed1n \u0111\u1ed5i xe m\u1edbi nh\u01b0ng ch\u01b0a c\u00f3 gi\u00e1 b\u00e1n c\u1ee5 th\u1ec3, ch\u1ec9 mu\u1ed1n tham kh\u1ea3o. Agent \u0111\u00e3 gi\u1edbi thi\u1ec7u ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, nh\u01b0ng kh\u00e1ch t\u1eeb ch\u1ed1i cung c\u1ea5p Zalo v\u00e0 kh\u00f4ng x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. Cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac v\u1edbi y\u00eau c\u1ea7u g\u1ecdi l\u1ea1i do thi\u1ebfu th\u00f4ng tin gi\u00e1 v\u00e0 Zalo."
}