0a5e5e10-de40-41a2-8f3f-e046bc51e96a
SUCCESS
Time
13/08/2026 11:15:27
Duration
4m 41s
Campaign
-
Conversation ID
conv_4001kzwnejccf35atwntpb2kbjm4
Recording
AI Extraction
odo
56000
loan
KHÔNG VAY NGÂN HÀNG
year
2022
status
SUCCESS
summary
Anh Nguyễn Hoc xác nhận là chính chủ xe BAI U5 2022, không vay ngân hàng, xe đang ở Bắc Ninh, đã chạy 56.000 km. Xe nguyên bản, chỉ mới thay ắc quy. Anh muốn đổi sang xe điện và sẵn sàng bán nhanh nếu có khách. Anh mong muốn bán với giá 400 triệu đồng. Agent đã đọc lại giá, nêu phí dịch vụ 1% và kết nối 2000 khách, nhưng chưa xác nhận Zalo và chưa đưa hướng dẫn cuối.
is_owner
CHÍNH CHỦ
location
Bắc Ninh
intention
FAST
is_silent
-
info_score
10
is_closing
True
car_history
Xe nguyên bản, chưa đâm đụng hay ngập nước, chỉ mới thay ắc quy cách đây một tháng.
sale_reason
Muốn đổi sang xe điện
zalo_status
FALSE
asking_price
400000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
4ms
13/08 11:15
▸ Input
{
"phone": "0919860605"
}
▸ Output
{
"car_brand": "BAI",
"car_model": "U5",
"lead_id": "0a5e5e10-de40-41a2-8f3f-e046bc51e96a",
"name": "Nguy\u1ec5n Hoc",
"sales": "U0AL29YAFGE",
"sku": "FB-GESX5K5R"
}
✓
FILTER_SALES
3ms
13/08 11:15
▸ Input
{
"sales_slack_id": "U0AL29YAFGE"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
1m 2s
13/08 11:16
▸ Input
{
"car_brand": "BAI",
"car_model": "U5",
"name": "Nguy\u1ec5n Hoc",
"sku": "FB-GESX5K5R"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786594517.622289",
"variables": {
"anh_chi": "anh",
"car_make": "BAI U5 2022",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Nguy\u1ec5n Hoc"
}
}
✓
OUTBOUND_CALL
1m 39s
13/08 11:18
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0919860605",
"variables": {
"anh_chi": "anh",
"car_make": "BAI U5 2022",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Nguy\u1ec5n Hoc"
}
}
▸ Output
{
"conversation_id": "conv_4001kzwnejccf35atwntpb2kbjm4",
"raw": {
"conversation_id": "conv_4001kzwnejccf35atwntpb2kbjm4",
"message": "Outbound call initiated",
"sip_call_id": "SCL_W7ioVjfokSxs",
"success": true
},
"retries": 1
}
✓
WAIT_CONVERSATION
8m 0s
13/08 11:26
▸ Input
{
"conversation_id": "conv_4001kzwnejccf35atwntpb2kbjm4"
}
▸ Output
{
"duration_secs": 281,
"status": "done"
}
✓
TRANSCRIPT
13/08 11:26
▸ Input
{
"raw_turns": 72
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Hoc \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe BAI U5 2022 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1. \u1eea. \u0110\u00fang r\u1ed3i, em mua em-- xe \u0111\u1eddi 2022, \u0111\u0103ng k\u00fd 2023. \u1eea, m\u1edbi \u0111i \u0111\u01b0\u1ee3c c\u00f3 h\u01a1n 600, 700 v\u1ea1n c\u00e2y.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [happy] D\u1ea1 xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u l\u00e0 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng nghe. Kh\u00f4ng, kh\u00f4ng g\u00ec c\u1ea3. M\u00ecnh mu\u1ed1n n\u00f3i th\u1ef1c ra l\u00e0 \u0111ang mu\u1ed1n \u0111\u1ed5i xe \u0111i\u1ec7n, xem n\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 th\u00ec \u0111\u1ed5i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai hai ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eea, \u1eeb, \u1eeb.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u1ede...\nAgent: [sad] D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n...\nClient: \u00c0, th\u00e0nh ph\u1ed1 M\u0103ng Ninh. \u1edc, th\u00e0nh ph\u1ed1 M\u0103ng Ninh, \u1edf ngo\u00e0i B\u1eafc.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: M\u00e0 \u0111ang \u1edf th\u00e0nh ph\u1ed1 B\u1eafc Ninh.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn...\nClient: \u00c0, ngo\u00e0i b\u1eafc, ngo\u00e0i b\u1eafc.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111ang \u1edf th\u00e0nh ph\u1ed1 B\u1eafc Ninh \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y...\nClient: \u1eeam.\nClient: Sau 12.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u00c0, l\u00e0, \u1edd, l\u00e0 s\u00e1u ph\u1ea9y s\u00e1u v\u1ea1n.\nAgent: D\u1ea1 s\u00e1u ph\u1ea9y s\u00e1u v\u1ea1n l\u00e0 s\u00e1u m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng,...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u ngh\u00ecn. Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y s\u00e1u m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh...\nClient: D\u1ea1 kh\u00f4ng, kh\u00f4ng.\nAgent: D\u1ea1 trong qu\u00e1...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n c\u00e2y.\nAgent: D\u1ea1 ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n c\u00e2y \u1ea1? V\u1eady l\u00e0...\nClient: M\u1ed9t tri\u1ec7u l\u1ebb ba.\nAgent: D\u1ea1 v\u1eady...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c, \u1eebm, g\u1ecdi l\u00e0 g\u1ea7n \u0111\u00e2u \u1edbi.\nAgent: D\u1ea1 v\u1eady l\u00e0 n\u0103m m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. \u1eeam, \u1eeb.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y n\u0103m m\u01b0\u01a1i s\u00e1u...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: ngh\u00ecn kilomet \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u1eea.\nClient: V\u1eabn nguy\u00ean b\u1ea3n, ch\u01b0a l\u00e0m m\u1ed9t c\u00e1i g\u00ec c\u1ea3, n\u00fat v\u1eabn c\u00f2n nguy\u00ean. Ch\u1ec9 c\u00f3 m\u1ed7i thay accu l\u00e0 m\u1edbi thay \u0111\u01b0\u1ee3c, \u1eddmmm, m\u1ed9t th\u00e1ng nay n\u00e0y.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: V\u00ec b\u1ea3o h\u00e0nh xe \u0111i\u1ec7n.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng...\nClient: Kh\u00f4ng nghe \u0111\u01b0\u1ee3c \u1ea1.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em n\u1eafm th\u00f4ng tin l\u00e0 m\u00ecnh mu\u1ed1nD\u1ea1 em n\u1eafm th\u00f4ng tin l\u00e0 m\u00ecnh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u1eea, \u1eeb, \u1eeb, \u1eeb.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u...\nClient: Ch\u01b0a, ch\u01b0a g\u00ec c\u1ea3.\nAgent: D\u1ea1 v\u00e2ng,...\nClient: Ch\u01b0a bi\u1ebft m\u1ed9t c\u00e1i g\u00ec c\u1ea3.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: \u1edc, \u0111\u1ea5y m\u00e0 ch\u01b0a \u0111\u1eb7t ch\u01b0a g\u00ec c\u1ea3 m\u00e0.\nAgent: D\u1ea1 v\u00e2ng, em n\u1eafm ...\nClient: Kh\u00f4ng, kh\u00f4ng nghe r\u00f5 \u1ea1.\nAgent: D\u1ea1 em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: \u1eeam, th\u00ec g-g-gi\u1edd \u0111\u01b0\u1ee3c, \u1edd, \u1edd, kh\u00e1ch th\u00ec b\u00e1n.\nAgent: d\u1ea1, em n\u1eafm ...\nClient: Th\u00ec kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i c\u00e1i gan.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: \u1eeam, \u1eeb.\nClient: M\u1ed9t ng\u00e0y l\u00e0 c\u00f3.\nAgent: D\u1ea1 v\u00e2ng, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Gi\u00e1 t\u1ea7m kho\u1ea3ng \u0111\u1ed9, \u1edd, 400 n\u1ed5i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 b\u1ed1n tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam. \u1eea, \u0111\u00fang r\u1ed3i. Th\u1ebf l\u00e0 l\u00fac mua \u0111\u00f3 l\u00e0 s\u00e1u tr\u0103m, tr\u00ean s\u00e1u tr\u0103m r\u1ed3i \u0111\u1ea5y.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n b\u1ed1n tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1, \u1edd. \u1eeam, r\u1ed3i.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1...\nClient: C\u00f3, c\u00f3 th\u1eafc m\u1eafc v\u1ec1 g\u00ec nh\u00e1?\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc...\nClient: Kh\u00f4ng, kh\u00f4ng. C\u1ea3m \u01a1n.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng c\u00f3 th\u1eafc m\u1eafc g\u00ec c\u1ea3, em.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em...",
"length": 4232,
"turns": 72
}
✓
AI_EXTRACTION
28.4s
13/08 11:26
▸ Input
{
"model": "deepseek-v4-flash:0731-cloud",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Hoc \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe BAI U5 2022 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1. \u1eea. \u0110\u00fang r\u1ed3i, em mua em-- xe \u0111\u1eddi 2022, \u0111\u0103ng k\u00fd 2023. \u1eea, m\u1edbi \u0111i \u0111\u01b0\u1ee3c c\u00f3 h\u01a1n 600, 700 v\u1ea1n c\u00e2y.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [happy] D\u1ea1 xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u l\u00e0 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng nghe. Kh\u00f4ng, kh\u00f4ng g\u00ec c\u1ea3. M\u00ecnh mu\u1ed1n n\u00f3i th\u1ef1c ra l\u00e0 \u0111ang mu\u1ed1n \u0111\u1ed5i xe \u0111i\u1ec7n, xem n\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 th\u00ec \u0111\u1ed5i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai hai ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eea, \u1eeb, \u1eeb.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u1ede...\nAgent: [sad] D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n...\nClient: \u00c0, th\u00e0nh ph\u1ed1 M\u0103ng Ninh. \u1edc, th\u00e0nh ph\u1ed1 M\u0103ng Ninh, \u1edf ngo\u00e0i B\u1eafc.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: M\u00e0 \u0111ang \u1edf th\u00e0nh ph\u1ed1 B\u1eafc Ninh.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn...\nClient: \u00c0, ngo\u00e0i b\u1eafc, ngo\u00e0i b\u1eafc.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111ang \u1edf th\u00e0nh ph\u1ed1 B\u1eafc Ninh \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y...\nClient: \u1eeam.\nClient: Sau 12.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u00c0, l\u00e0, \u1edd, l\u00e0 s\u00e1u ph\u1ea9y s\u00e1u v\u1ea1n.\nAgent: D\u1ea1 s\u00e1u ph\u1ea9y s\u00e1u v\u1ea1n l\u00e0 s\u00e1u m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng,...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u ngh\u00ecn. Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y s\u00e1u m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh...\nClient: D\u1ea1 kh\u00f4ng, kh\u00f4ng.\nAgent: D\u1ea1 trong qu\u00e1...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n c\u00e2y.\nAgent: D\u1ea1 ch\u01b0a \u0111\u01b0\u1ee3c s\u00e1u v\u1ea1n c\u00e2y \u1ea1? V\u1eady l\u00e0...\nClient: M\u1ed9t tri\u1ec7u l\u1ebb ba.\nAgent: D\u1ea1 v\u1eady...\nClient: Ch\u01b0a \u0111\u01b0\u1ee3c, \u1eebm, g\u1ecdi l\u00e0 g\u1ea7n \u0111\u00e2u \u1edbi.\nAgent: D\u1ea1 v\u1eady l\u00e0 n\u0103m m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. \u1eeam, \u1eeb.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y n\u0103m m\u01b0\u01a1i s\u00e1u...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: ngh\u00ecn kilomet \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u1eea.\nClient: V\u1eabn nguy\u00ean b\u1ea3n, ch\u01b0a l\u00e0m m\u1ed9t c\u00e1i g\u00ec c\u1ea3, n\u00fat v\u1eabn c\u00f2n nguy\u00ean. Ch\u1ec9 c\u00f3 m\u1ed7i thay accu l\u00e0 m\u1edbi thay \u0111\u01b0\u1ee3c, \u1eddmmm, m\u1ed9t th\u00e1ng nay n\u00e0y.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: V\u00ec b\u1ea3o h\u00e0nh xe \u0111i\u1ec7n.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng...\nClient: Kh\u00f4ng nghe \u0111\u01b0\u1ee3c \u1ea1.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em n\u1eafm th\u00f4ng tin l\u00e0 m\u00ecnh mu\u1ed1nD\u1ea1 em n\u1eafm th\u00f4ng tin l\u00e0 m\u00ecnh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u1eea, \u1eeb, \u1eeb, \u1eeb.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u...\nClient: Ch\u01b0a, ch\u01b0a g\u00ec c\u1ea3.\nAgent: D\u1ea1 v\u00e2ng,...\nClient: Ch\u01b0a bi\u1ebft m\u1ed9t c\u00e1i g\u00ec c\u1ea3.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: \u1edc, \u0111\u1ea5y m\u00e0 ch\u01b0a \u0111\u1eb7t ch\u01b0a g\u00ec c\u1ea3 m\u00e0.\nAgent: D\u1ea1 v\u00e2ng, em n\u1eafm ...\nClient: Kh\u00f4ng, kh\u00f4ng nghe r\u00f5 \u1ea1.\nAgent: D\u1ea1 em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: \u1eeam, th\u00ec g-g-gi\u1edd \u0111\u01b0\u1ee3c, \u1edd, \u1edd, kh\u00e1ch th\u00ec b\u00e1n.\nAgent: d\u1ea1, em n\u1eafm ...\nClient: Th\u00ec kh\u00f4ng nh\u1ea5t thi\u1ebft ph\u1ea3i c\u00e1i gan.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: \u1eeam, \u1eeb.\nClient: M\u1ed9t ng\u00e0y l\u00e0 c\u00f3.\nAgent: D\u1ea1 v\u00e2ng, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Gi\u00e1 t\u1ea7m kho\u1ea3ng \u0111\u1ed9, \u1edd, 400 n\u1ed5i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 b\u1ed1n tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam. \u1eea, \u0111\u00fang r\u1ed3i. Th\u1ebf l\u00e0 l\u00fac mua \u0111\u00f3 l\u00e0 s\u00e1u tr\u0103m, tr\u00ean s\u00e1u tr\u0103m r\u1ed3i \u0111\u1ea5y.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n b\u1ed1n tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1, \u1edd. \u1eeam, r\u1ed3i.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1...\nClient: C\u00f3, c\u00f3 th\u1eafc m\u1eafc v\u1ec1 g\u00ec nh\u00e1?\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc...\nClient: Kh\u00f4ng, kh\u00f4ng. C\u1ea3m \u01a1n.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng c\u00f3 th\u1eafc m\u1eafc g\u00ec c\u1ea3, em.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em..."
}
▸ Output
{
"asking_price": "400000000",
"car_history": "Xe nguy\u00ean b\u1ea3n, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc, ch\u1ec9 m\u1edbi thay \u1eafc quy c\u00e1ch \u0111\u00e2y m\u1ed9t th\u00e1ng.",
"fee_confirmed": "TRUE",
"info_score": 10,
"intention": "FAST",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "B\u1eafc Ninh",
"odo": "56000",
"sale_reason": "Mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n",
"status": "SUCCESS",
"summary": "Anh Nguy\u1ec5n Hoc x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7 xe BAI U5 2022, kh\u00f4ng vay ng\u00e2n h\u00e0ng, xe \u0111ang \u1edf B\u1eafc Ninh, \u0111\u00e3 ch\u1ea1y 56.000 km. Xe nguy\u00ean b\u1ea3n, ch\u1ec9 m\u1edbi thay \u1eafc quy. Anh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n v\u00e0 s\u1eb5n s\u00e0ng b\u00e1n nhanh n\u1ebfu c\u00f3 kh\u00e1ch. Anh mong mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 400 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00eau ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i 2000 kh\u00e1ch, nh\u01b0ng ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i.",
"year": "2022",
"zalo_status": "FALSE"
}
✓
SLACK_POST
605ms
13/08 11:26
▸ Input
{
"sales_slack_id": "U0AL29YAFGE",
"sku": "FB-GESX5K5R",
"status": "SUCCESS",
"summary": "Anh Nguy\u1ec5n Hoc x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7 xe BAI U5 2022, kh\u00f4ng vay ng\u00e2n h\u00e0ng, xe \u0111ang \u1edf B\u1eafc Ninh, \u0111\u00e3 ch\u1ea1y 56.000 km. Xe nguy\u00ean b\u1ea3n, ch\u1ec9 m\u1edbi thay \u1eafc quy. Anh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n v\u00e0 s\u1eb5n s\u00e0ng b\u00e1n nhanh n\u1ebfu c\u00f3 kh\u00e1ch. Anh mong mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 400 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00eau ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i 2000 kh\u00e1ch, nh\u01b0ng ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i."
}
▸ Output
{
"posted": true,
"thread_ts": "1786594517.622289"
}
✓
CRM_APIS
224ms
13/08 11:26
✓
CRM_ACTIVITIES
127ms
13/08 11:26
✓
SLACK_AUDIO
3.9s
13/08 11:26
✓
UPDATE_CLOSING
166ms
13/08 11:26
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Nguyễn Hoc đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe BAI U5 2022 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Dạ. Ừ. Đúng rồi, em mua em-- xe đời 2022, đăng ký 2023. Ừ, mới đi được có hơn 600, 700 vạn cây. Agent: Dạ vâng, em cảm ơn anh. [happy] Dạ xe mình mua mới chính chủ từ đầu là đúng rồi ạ. Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Không nghe. Không, không gì cả. Mình muốn nói thực ra là đang muốn đổi xe điện, xem nó được giá thì đổi. Agent: Dạ vâng, em hiểu rồi ạ. Dạ xe mình đời sản xuất năm hai không hai hai phải không anh? Client: Ừ, ừ, ừ. Agent: Dạ vâng, em ghi nhận ạ. Dạ hiện tại xe mình đang ở khu vực nào ạ? Client: Ở... Agent: [sad] Dạ em xin lỗi anh, đoạn... Client: À, thành phố Măng Ninh. Ờ, thành phố Măng Ninh, ở ngoài Bắc. Agent: Dạ em xin lỗi anh, đoạn rồi tín hiệu hơi chập chờn nên em chưa nghe kịp ạ, anh nói lại giúp em với ạ? Client: Mà đang ở thành phố Bắc Ninh. Agent: Dạ vâng, em ghi nhận... Client: À, ngoài bắc, ngoài bắc. Agent: Dạ vâng, em ghi nhận là xe mình đang ở thành phố Bắc Ninh ạ. Dạ xe mình hiện đã chạy... Client: Ừm. Client: Sau 12. Agent: Dạ xe mình hiện đã chạy khoảng bao nhiêu kilomet rồi ạ? Client: À, là, ờ, là sáu phẩy sáu vạn. Agent: Dạ sáu phẩy sáu vạn là sáu mươi sáu nghìn kilomet đúng không ạ? Client: Dạ, đúng rồi. Agent: Dạ vâng,... Client: Chưa được sáu nghìn. Chưa được sáu vạn. Agent: Dạ vâng, em ghi nhận là xe mình đã chạy sáu mươi sáu nghìn kilomet ạ. Dạ trong quá trình sử dụng, xe mình... Client: Dạ không, không. Agent: Dạ trong quá... Client: Chưa được sáu vạn cây. Agent: Dạ chưa được sáu vạn cây ạ? Vậy là... Client: Một triệu lẻ ba. Agent: Dạ vậy... Client: Chưa được, ừm, gọi là gần đâu ới. Agent: Dạ vậy là năm mươi sáu nghìn kilomet đúng không ạ? Client: Đúng rồi, đúng rồi. Ừm, ừ. Agent: Dạ vâng, em ghi nhận là xe mình đã chạy năm mươi sáu... Client: Đúng rồi. Agent: nghìn kilomet ạ. Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha? Client: Ừ. Client: Vẫn nguyên bản, chưa làm một cái gì cả, nút vẫn còn nguyên. Chỉ có mỗi thay accu là mới thay được, ờmmm, một tháng nay này. Agent: Dạ vâng, em ghi nhận ạ. Dạ anh bán xe lần này vì lý do gì ạ? Client: Vì bảo hành xe điện. Agent: dạ, em nắm thông... Client: Không nghe được ạ. Agent: dạ, em nắm thông tin của mình ạ! Dạ em nắm thông tin là mình muốnDạ em nắm thông tin là mình muốn đổi sang xe điện ạ. Dạ không biết mình đã tìm hiểu hay đặt cọc mẫu xe nào chưa ạ? Client: Ừ, ừ, ừ, ừ. Agent: Dạ không biết mình đã tìm hiểu... Client: Chưa, chưa gì cả. Agent: Dạ vâng,... Client: Chưa biết một cái gì cả. Agent: dạ, em nắm thông tin của mình ạ!... Client: Ờ, đấy mà chưa đặt chưa gì cả mà. Agent: Dạ vâng, em nắm ... Client: Không, không nghe rõ ạ. Agent: Dạ em nắm thông tin của mình rồi ạ. Dạ hiện tại anh có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn anh ha? Client: Ừm, thì g-g-giờ được, ờ, ờ, khách thì bán. Agent: dạ, em nắm ... Client: Thì không nhất thiết phải cái gan. Agent: dạ, em nắm thông tin của mình ạ!... Client: Ừm, ừ. Client: Một ngày là có. Agent: Dạ vâng, em nắm thông tin của mình rồi ạ. Dạ anh mong muốn bán xe này với mức giá khoảng bao nhiêu ạ? Client: Giá tầm khoảng độ, ờ, 400 nổi. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ bốn trăm triệu đúng không ạ? Client: Ừm. Ừ, đúng rồi. Thế là lúc mua đó là sáu trăm, trên sáu trăm rồi đấy. Agent: Dạ em ghi nhận mức giá mong muốn bốn trăm triệu của mình rồi ạ. Dạ bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Dạ, ờ. Ừm, rồi. Agent: Dạ anh có thắc mắc gì về... Client: Có, có thắc mắc về gì nhá? Agent: Dạ anh có thắc mắc... Client: Không, không. Cảm ơn. Agent: Dạ vâng, em cảm ơn anh. D... Client: Không, không, không có thắc mắc gì cả, em. Agent: Dạ vâng, em cảm ơn anh. Dạ anh cho em xác nhận số điện thoại em...