{
  "phone": "0913765240"
}

{
  "car_brand": "Ford",
  "car_model": "Ranger XLT s\u1ed1 s\u00e0n m\u00e0u xanh thi\u00ean thanh",
  "name": "Thien Nguyen",
  "sku": "FB-QZG2WZDT"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0913765240",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Ford Ranger XLT s\u1ed1 s\u00e0n m\u00e0u xanh thi\u00ean thanh",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Thien Nguyen"
  }
}

{
  "conversation_id": "conv_4701kyrmesaxeyb890fwsymxzn11"
}

{
  "raw_turns": 57
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Thien Nguyen \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Ford Ranger XLT s\u1ed1 s\u00e0n m\u00e0u xanh thi\u00ean thanh \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea. \u1eea. \u1eea.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: \u00c0, hao m\u00ec.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi...\nClient: D\u1ea1, d\u1ea1, xe m\u00ecnh, \u1edd, ch\u00ednh ch\u1ee7 \u0111\u1eddi \u0111\u1ea7u, ha. Hi\u1ec7n t\u1ea1i kh\u00f4ng c\u00f3 vay ng\u00e2n h\u00e0ng g\u00ec h\u1ebft.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. V\u1eady xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m bao nhi\u00eau \u1ea1?\nClient: 2017 em.\nAgent: D\u1ea1 2017 \u1ea1. Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: D\u1ea1...\nAgent: [slow] D\u1ea1 anh c\u00f3 th\u1ec3...\nClient: M\u00ecnh \u1edf huy\u1ec7n H\u00f3c M\u00f4n em \u00e0.\nAgent: ...\nClient: Alo.\nAgent: D\u1ea1 em nghe r\u00f5 \u1ea1. Em ghi nh\u1eadn m\u00ecnh \u1edf huy\u1ec7n H\u00f3c M\u00f4n \u1ea1. D\u1ea1 xe m\u00ecnh...\nClient: Ai v\u1eady? \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u1edf huy\u1ec7n H\u00f3c M\u00f4n \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau km r\u1ed3i \u1ea1?\nClient: \u1eea.\nClient: 140.000.\nAgent: D\u1ea1 m\u1ed9t tr\u0103m b\u1ed1n m\u01b0\u01a1i ngh\u00ecn kilomet. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Ch\u01b0a c\u00f3.\nAgent: D\u1ea1 em ghi nh\u1eadn...\nClient: \u00c0, h\u00f4ng \u01a1i.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 xe m\u00ecnh ch\u01b0a t\u1eebng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd...\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 xe m\u00ecnh ch\u01b0a t\u1eebng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u1eea.\nClient: \u00c0, b\u1edfi v\u00ec anh kh\u00f4ng th\u00edch \u0111i d\u00f2ng \u0111\u00f3 n\u1eefa, anh mu\u1ed1n \u0111\u1ed5i d\u00f2ng kh\u00e1c \u0111i.\nAgent: D\u1ea1 anh mu\u1ed1n \u0111\u1ed5i d\u00f2ng kh\u00e1c \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u01b0a m\u00e0y.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: Ch\u01b0a em. Anh \u0111\u1ecbnh, \u01a1, ch\u1edd anh \u0111\u1ed5i qua xe \u0111i\u1ec7n anh \u0111i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n \u1ea1. B\u00ean em c\u00f3 li\u00ean k\u1ebft v\u1edbi VinFast v\u00e0 BYD \u0111\u1ec3 \u0111\u1ed5i x\u0103ng sang \u0111i\u1ec7n v\u1edbi gi\u00e1 t\u1ed1t h\u01a1n gi\u00e1 ni\u00eam y\u1ebft t\u1ea1i h\u00e3ng, anh quan t\u00e2m d\u00f2ng xe n\u00e0o c\u1ee9 nh\u1eafn b\u1ea1n chuy\u00ean vi\u00ean b\u00ean em \u0111\u1ec3 b\u1ea1n t\u01b0 v\u1ea5n chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh qua Zalo \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: Ch\u00fang m\u00e0y. \u1eeam. D\u00f2ng n\u00e0o th\u00ec t\u1ed1t c\u0169ng \u0111\u00f3 em.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: Ch\u1ea5m ch\u1eebng n\u00e0o t\u1ed1t ch\u1eebng \u0111\u00f3.\nAgent: D\u1ea1...\nClient: Gi\u1ed1ng nh\u01b0 em, gi\u1ed1ng nh\u01b0 l\u00e0 tr\u1ee3 l\u00fd \u1ea3o h\u1ea3? Kh\u00f4ng ph\u1ea3i ng\u01b0\u1eddi, ng\u01b0\u1eddi thi\u1ec7t \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1 em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Anh \u0111\u1ecbnh b\u00e1n 300 r\u01b0\u1ee1i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em. \u1eea, \u0111\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t...\nClient: D\u1ea1. \u1eeam. D\u1ea1.\nAgent: Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, b\u00ecnh th\u01b0\u1eddng th\u00f4i. Nh\u01b0ng m\u00e0 em gi\u1edbi thi\u1ec7u anh kh\u00e1ch b\u1eb1ng c\u00e1ch n\u00e0o?\nAgent: D\u1ea1 b\u00ean em s\u1ebd k\u1ebft n\u1ed1i anh v\u1edbi h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o m\u00ecnh c\u00f3 \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam ...\nClient: Kh\u00f4ng, kh\u00f4ng. N\u1ebfu v\u1eady th\u00ec anh kh\u00f4ng th\u00edch. B\u1edfi v\u00ec anh kh\u00f4ng kh\u01a1i \u0111\u00e2u, anh tr\u1ea3 l\u1eddi t\u1edbi hai ngh\u00ecn ng\u01b0\u1eddi \u00e1. M\u1ec7t. Nh\u01b0 v\u1eady th\u00ec kh\u00f4ng kh\u00e1c g\u00ec c\u00e1i ch\u1ee3 h\u1ebft. Th\u00ec em ch\u1ec9 s\u00e0ng l\u1ecdc cho anh m\u1ed9t, hai ng\u01b0\u1eddi m\u00e0 g\u1ecdi l\u00e0 ng\u01b0\u1eddi ta c\u00f3 thi\u1ec7n ch\u00ed th\u00f4i nha. \u0110\u1ed3ng \u00fd ch\u01b0a? N\u1ebfu kh\u00f4ng \u0111\u1ed3ng \u00fd th\u00ec th\u00f4i, ch\u1ee9 anh s\u1ebd kh\u00f4ng c\u00f3 ch\u1ea5p nh\u1eadn giao d\u1ecbch v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi. M\u1eafc c\u00f4ng l\u1eafm. Ng\u01b0\u1eddi n\u00e0y g\u1ecdi h\u1ecfi, ng\u01b0\u1eddi kia g\u1ecdi h\u1ecfi, anh kh\u00f4ng th\u00edch.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. V\u1eady em s\u1ebd b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u00ecnh s\u00e0ng l\u1ecdc ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng v\u00e0 k\u1ebft n\u1ed1i nh\u1eefng ng\u01b0\u1eddi c\u00f3 thi\u1ec7n ch\u00ed nh\u1ea5t \u1ea1. ...\nClient: Em nghe r\u00f5 kh\u00f4ng \u1ea1?\nAgent: D\u1ea1...\nClient: D\u1ea1, con-- \u1ea5y anh \u00e0, d\u1ea1 em \u1ea1. D\u1ea1, n\u1ebfu m\u00e0, \u1edd, \u1eddm, c\u00f3 ng\u01b0\u1eddi th\u1ee9 ba g\u1ecdi th\u00f4i n\u1eefa th\u00ec anh k\u1ebft th\u00fac. Anh kh\u00f4ng c\u00f3, \u1eddm, giao d\u1ecbch. B\u1edfi v\u00ec anh kh\u00f4ng c\u00f3 th\u00edch giao d\u1ecbch theo ki\u1ec3u \u0111\u00f3 ha. D\u1ea1, t\u1ee5i em h\u1ee3p th\u1ed1ng th\u00ec t\u1ee5i em c\u1ee9 ch\u1ecdn ngay nh\u1eefng ng\u01b0\u1eddi n\u00e0o th\u1eadt s\u1ef1 quan t\u00e2m. C\u1ed1t v\u1eady, c\u00e1i d\u1ecbch v\u1ee5 th\u00ec anh OK, kh\u00f4ng v\u1ea5n \u0111\u1ec1 g\u00ec h\u1ebft. Nh\u01b0ng m\u00e0 n\u1ebfu m\u00e0 gi\u1edbi thi\u1ec7u t\u1edbi ng\u01b0\u1eddi th\u1ee9 ba l\u00e0 anh c\u1eaft lu\u00f4n. B\u1edfi v\u00ec kh\u00f4ng-- nh\u01b0 v\u1eady anh kh\u00f4ng h\u01a1i \u0111\u00e2u anh ti\u1ebfp h\u1ebft, nha. OK.\nAgent: D\u1ea1 em...\nClient: R\u1ed3i, ch\u00e0o em ha. Em nghe r\u00f5 y\u00eau c\u1ea7u anh r\u1ed3i ch\u1ee9 g\u00ec, ha? R\u1ed3i nha. R\u1ed3i, OK.\nAgent: D\u1ea1 em nghe r\u00f5 y\u00eau ..."
}

{
  "sales_slack_id": "U07UFLAMJ6B",
  "sku": "FB-QZG2WZDT",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi v\u1edbi anh Thien Nguyen, ch\u1ee7 xe Ford Ranger XLT 2017. Anh x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 140.000 km, ch\u01b0a va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. Anh mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 350 tri\u1ec7u v\u00e0 \u0111\u1ed5i sang xe \u0111i\u1ec7n. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 v\u00e0 th\u00f4ng b\u00e1o ph\u00ed 1%, nh\u01b0ng ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i. Kh\u00e1ch y\u00eau c\u1ea7u ch\u1ec9 k\u1ebft n\u1ed1i t\u1ed1i \u0111a 2 ng\u01b0\u1eddi mua, n\u1ebfu kh\u00f4ng s\u1ebd h\u1ee7y giao d\u1ecbch."
}