{
  "phone": "0973543959"
}

{
  "sales_slack_id": "U0APZ6SB16K"
}

{
  "car_brand": "Toyota",
  "car_model": "InnovaG AT",
  "name": "Nguy\u1ec5n Tu\u1ea5n",
  "sku": "FB-Y7QZL3AA"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0973543959",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Toyota InnovaG AT 2022",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Nguy\u1ec5n Tu\u1ea5n"
  }
}

{
  "conversation_id": "conv_3001m071b0e1e73akyajgpjmvyaj"
}

{
  "raw_turns": 64
}

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Tu\u1ea5n \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Toyota InnovaG AT 2022 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u1eeam.\nClient: D\u1ea1 ok, \u1eebm.\nAgent: D\u1ea1 xe m\u00ecnh ...\nClient: \u00c0, anh th\u1ea5y kh\u00f4ng? Anh mua qua m\u1ed9t, \u1edd, \u1eebm, anh mua qua m\u1ed9t, \u1eebm, \u1edd, ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i, xe bi\u1ec3n NN, \u1eebm, h\u1ecd ch\u1ea1y \u0111\u01b0\u1ee3c c\u00f3 m\u1ed9t n\u0103m anh mua l\u1ea1i lu\u00f4n r\u1ed3i.\nAgent: D\u1ea1 v\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: Alo. \u00c0, ch\u00ednh ch\u1ee7 lu\u00f4n r\u1ed3i. Kh\u00f4ng, ch\u00ednh ch\u1ee7 lu\u00f4n r\u1ed3i. Th\u00ec h\u1ecd h\u1ebft nhi\u1ec7m k\u1ef3 h\u1ecd v\u1ec1 n\u01b0\u1edbc m\u00e0, th\u00ec anh mua \u0111\u00e2y, anh thay t\u00ean ra. T\u00ean anh t\u1eeb 2 th\u00e1ng 1/2024 r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn xe \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i \u1ea1. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1eea.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n...\nClient: Kh\u00f4ng, kh\u00f4ng xe n\u00e0y kh\u00f4ng vay ng\u00e2n h\u00e0ng. \u1eeam, xe n\u00e0y kh\u00f4ng vay ng\u00e2n h\u00e0ng g\u00ec c\u1ea3.\nAgent: D\u1ea1 em ghi nh\u1eadn xe kh\u00f4ng vay ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai hai ph\u1ea3i kh\u00f4ng anh?\nClient: Alo. \u1eea. \u1eea, \u1eeb.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin...\nClient: Hi\u1ec7n \u0111ang \u1edf ch\u1ed7oo Thanh Xu\u00e2n. \u1eea.\nAgent: D\u1ea1 \u1edf Thanh Xu\u00e2n, H\u00e0 N\u1ed9i \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Alo, xin... \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau ...\nClient: Sao \u1ea1?\nClient: \u0110\u1ebfn kho\u1ea3ng, \u1edd, g\u1ea7n 100.000 c\u00e2y anh. Ch\u00edn m\u1ea5y \u1ea5y, 95 hay 96 g\u00ec \u0111\u1ea5y. \u1eeam.\nAgent: D\u1ea1 em ghi nh\u1eadn xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng ch\u00edn m\u01b0\u01a1i l\u0103m ngh\u00ecn \u0111\u1ebfn ch\u00edn m\u01b0\u01a1i s\u00e1u ngh\u00ecn kilomet \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed...\nClient: \u1edc, \u0111\u00fang r\u1ed3i. Anh kh\u00f4ng \u0111\u1ec3 \u00fd l\u1eafm, anh c\u1ea7m l\u00e0 nh\u00ecn v\u00e0o anh m\u1edbi n\u00f3i \u00e1.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Alo.\nAgent: ...\nClient: \u1edc, \u0111\u00fang l\u00e0 \u0111i\u1ec1u \u0111\u1ea5y r\u00f5 r\u00e0ng v\u00ec anh v\u1eabn \u0111ang ch\u1ea1y m\u00e0.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Anh \u0111\u1ecbnh \u0111\u1ed5i xe \u0111i m\u00e0.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u1eeam. \u00c0, anh th\u00ec \u0111ang t\u00ecm hi\u1ec3u v\u1ec1-- anh v\u1eabn n\u00ean Nova nh\u01b0ng m\u00e0 c\u00e1i d\u00f2ng Cross \u1ea5y, b\u1edfi v\u00ec cao h\u01a1n.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u0111ang t\u00ecm hi\u1ec3u d\u00f2ng xe Cross \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh ch\u1ecb c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: C\u1ee9 tho\u1ea3i m\u00e1i em \u1ea1. T\u1eeb gi\u1edd \u0111\u1ebfn h\u1ebft th\u00e1ng 9 c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe \u0111\u1ebfn h\u1ebft th\u00e1ng ch\u00edn \u1ea1. D\u1ea1 anh ch\u1ecb mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: \u1edcm, \u1edd, th\u00ec \u0111\u00e2y l\u00e0 c\u00e1i khung n\u1eafm l\u01b0\u1ee3c \u0111\u1ec3 m\u00ecnh h\u1ecfi qua b\u00ean n\u00e0y.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha...\nClient: \u1edc, \u0111\u00fang r\u1ed3i. \u1eea.\nAgent: D\u1ea1 em...\nClient: D\u1ea1 em xin l\u1ed7i.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: Em... \u1eeam. Anh, \u01a1, c\u00f3 ngh\u0129a l\u00e0 anh ch\u01b0a bi\u1ebft gi\u00e1, \u01a1, c\u00e1i xe n\u00e0y n\u00ean anh mu\u1ed1n, \u01a1, qua b\u00ean em \u0111\u1ec3 \u0111\u1ecbnh gi\u00e1 gi\u00fap \u0111\u1ea5y. \u1eeam.\nAgent: D\u1ea1 v\u1eady \u0111\u1ec3 em b\u00e1o l\u1ea1i v\u1edbi chuy\u00ean vi\u00ean Vu-Ca h\u1ed7 tr\u1ee3 m\u00ecnh \u0111\u1ecbnh gi\u00e1 chu\u1ea9n nh\u1ea5t khi k\u1ebft n\u1ed1i nh\u00e9 \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c...\nClient: \u1edc, r\u1ed3i, OK. \u1eeam, em xin l\u1ed7i.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: \u1eeam.\nAgent: D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh...\nClient: Th\u1ebf kh\u00f4ng em b\u1ea3o l\u00e0 b\u00ean em c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n \u0111\u1ea5y, \u1edd. \u1eeam, r\u1ed3i em c\u1ee9 \u1ea5y \u0111i. Em n\u00f3i ba h\u00ecnh th\u1ee9c b\u00e1n nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ec3 anh xem.\nAgent: D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m,...\nClient: \u1eea.\nClient: \u1edc.\nAgent: ...trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng, \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh \u1ea1. Ph\u00ed ch\u1ec9 t\u00ednh khi b\u00e1n th\u00e0nh c\u00f4ng th\u00f4i \u1ea1, v\u00e0 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh th\u1ea5y h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: \u1eeam.\nClient: \u1eeam.\nClient: \u1edc, c\u00e1i n\u00e0y c\u0169ng kh\u00f3 nh\u1ec9? \u0110\u00fang l\u00e0 anh th\u1ea5y c\u00f3 m\u1ed9t, \u1edd, b\u1ea1n k\u1ebft Zalo v\u1edbi anh, c\u00f3 khi \u0111\u1ec3 anh suy ngh\u0129 r\u1ed3i c\u00f3 khi anh s\u1ebd n\u00f3i chuy\u1ec7n qua Zalo v\u1edbi c\u00e1c b\u1ea1n \u0111\u1ea5y \u0111\u01b0\u1ee3c kh\u00f4ng?\nAgent: D\u1ea1...\nClient: Em kh\u00f4ng c\u1ea7n g\u1ea5p, trong v\u00f2ng 5, 10 ng\u00e0y l\u00e0, l\u00e0 \u0111\u01b0\u1ee3c. \u1eea.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng...\nClient: D\u1eebng r\u1ed3i. \u1eeam.\nAgent: ...\nClient: T\u00f4i \u0111\u00e3 ghi nh\u1eadn kh\u00f4ng th\u1eafc m\u1eafc th\u00ec t\u1ea5t nhi\u00ean l\u00e0, \u1edd, nh\u1edd b\u00ean em b\u00e1n th\u00ec n\u00f3 ph\u1ea3i m\u1ea5t ph\u00ed l\u00e0 \u0111\u00fang r\u1ed3i. N\u00f3i chung l\u00e0 anh hi\u1ec3u m\u00e0.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n...\nClient: V\u1eady th\u00ec \u0111\u1ec3, \u0111\u1ec3 anh, \u0111\u1ec3 anh, \u0111\u1ec3 anh li\u00ean l\u1ea1c tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1i Zalo c\u1ee7a b\u1ea1n v\u1eeba-- anh v\u1eeba k\u1ebft b\u1ea1n xong nh\u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1..."
}

{
  "sales_slack_id": "U0APZ6SB16K",
  "sku": "FB-Y7QZL3AA",
  "status": "CALL BACK",
  "summary": "Kh\u00e1ch h\u00e0ng l\u00e0 anh Nguy\u1ec5n Tu\u1ea5n, xe Toyota InnovaG AT 2022, \u0111\u00e3 mua l\u1ea1i t\u1eeb ng\u01b0\u1eddi n\u01b0\u1edbc ngo\u00e0i v\u00e0 \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7. Xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y kho\u1ea3ng 95-96 ngh\u00ecn km, kh\u00f4ng c\u00f3 va ch\u1ea1m ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n \u0111\u1ed5i xe, kh\u00f4ng g\u1ea5p, c\u00f3 th\u1ec3 b\u00e1n \u0111\u1ebfn cu\u1ed1i th\u00e1ng 9. Kh\u00e1ch ch\u01b0a bi\u1ebft gi\u00e1 mong mu\u1ed1n, c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1ecbnh gi\u00e1. Agent \u0111\u00e3 gi\u1edbi thi\u1ec7u ba h\u00ecnh th\u1ee9c b\u00e1n v\u00e0 ph\u00ed d\u1ecbch v\u1ee5, nh\u01b0ng ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i. Kh\u00e1ch h\u1eb9n li\u00ean l\u1ea1c qua Zalo."
}