82d69b37-1ae4-4a29-8dc1-1cf07870d719
SUCCESS
Time
02/08/2026 11:18:51
Duration
4m 16s
Campaign
-
Conversation ID
conv_7001kz0b4ey1eaqb1mxp32ek6f56
Recording
AI Extraction
odo
200000
loan
KHÔNG VAY NGÂN HÀNG
year
2004
status
SUCCESS
summary
Cuộc gọi với khách hàng tên Mù Lạc, xe Honda City 2004 mua lại chưa sang tên, không vay ngân hàng. Xe đã chạy trên 200.000 km, từng đâm đụng. Khách muốn bán gấp vì hết tiền, giá mong muốn 48 triệu. Agent đã xác nhận Zalo, đọc lại giá, giới thiệu các hình thức bán và phí dịch vụ, đồng thời hướng dẫn gửi ảnh sau khi kết bạn. Cuộc gọi đạt đủ điều kiện SUCCESS.
is_owner
MUA LẠI CHƯA SANG TÊN
location
xã La Nghè, thành phố Lùng Na
intention
FAST
is_silent
-
info_score
9
is_closing
True
car_history
Xe đã từng đâm đụng, không rõ ngập nước
sale_reason
Hết tiền
zalo_status
TRUE
asking_price
48000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
5ms
02/08 11:18
▸ Input
{
"phone": "0388689366"
}
▸ Output
{
"car_brand": "Honda",
"car_model": "City",
"lead_id": "82d69b37-1ae4-4a29-8dc1-1cf07870d719",
"name": "Cuong Decal",
"sales": "U0873P7C4H5",
"sku": "FB-ZQ7L2LJG"
}
✓
PREPARE_CALL
1.8s
02/08 11:18
▸ Input
{
"car_brand": "Honda",
"car_model": "City",
"name": "Cuong Decal",
"sku": "FB-ZQ7L2LJG"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1785644215.481449",
"variables": {
"anh_chi": "anh",
"car_make": "Honda City 2004",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Cuong Decal"
}
}
✓
OUTBOUND_CALL
6.9s
02/08 11:19
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0388689366",
"variables": {
"anh_chi": "anh",
"car_make": "Honda City 2004",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Cuong Decal"
}
}
▸ Output
{
"conversation_id": "conv_7001kz0b4ey1eaqb1mxp32ek6f56",
"raw": {
"conversation_id": "conv_7001kz0b4ey1eaqb1mxp32ek6f56",
"message": "Outbound call initiated",
"sip_call_id": "SCL_u52L36Ed4ara",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 0s
02/08 11:27
▸ Input
{
"conversation_id": "conv_7001kz0b4ey1eaqb1mxp32ek6f56"
}
▸ Output
{
"duration_secs": 256,
"status": "done"
}
✓
TRANSCRIPT
02/08 11:27
▸ Input
{
"raw_turns": 48
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Cuong Decal \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Honda City 2004 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m...\nClient: H\u1ecd t\u00ean l\u00e0 M\u00f9 L\u1ea1c \u1ea1.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: D\u1ea1. \u00c0, kh\u00f4ng xin anh m\u00ecnh mua l\u1ea1i, m\u00e0y \u01a1i!\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: D\u1ea1 ch\u01b0a, d\u1ea1 ch\u01b0a. C\u00f2n \u1ee7y quy\u1ec1n.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i gi\u1ea5y \u0111\u0103ng k\u00fd xe \u0111ang \u0111\u1ee9ng t\u00ean m\u00ecnh hay t\u00ean ng\u01b0\u1eddi kh\u00e1c \u1ea1?\nClient: D\u1ea1, \u0111ang \u0111\u1ee9ng t\u00ean ng\u01b0\u1eddi kh\u00e1c, t\u00ean ng\u01b0\u1eddi kh\u00e1c.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Xe kh\u00f4ng. C\u1ea3 vay, c\u1ea7m, tay.\nAgent: D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb b\u1ed1n ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. Xe m\u00ecnh l\u00e0 hai kh\u00f4ng l\u1ebb t\u01b0.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: D\u1ea1, \u01a1, x\u00e3 La Ngh\u00e8, T- T- T- x\u00e3 La Ngh\u00e8, th\u00e0nh ph\u1ed1 L\u00f9ng Na, ch\u1ecb \u01a1i.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: D\u1ea1 tr\u00ean 200.000 ch\u1ecb \u01a1i.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: D\u1ea1 \u0111\u00e2m \u0111\u1ee5ng l\u00e0 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: D\u1ea1 v\u00ec h\u1ebft ti\u1ec1n \u00e1 ch\u1ecb.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: D\u1ea1 th\u00ec, \u01a1, \u1edd, d\u1ea1 th\u00ec b\u00e1n c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t ch\u1ecb nh\u00e1.\nAgent: D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: 48 tri\u1ec7u ch\u1ecb \u01a1i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 48 tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1. \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1...\nClient: 48 tri\u1ec7u.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n...\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m, trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng, \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh \u1ea1. Ph\u00ed ch\u1ec9 t\u00ednh khi b\u00e1n th\u00e0nh c\u00f4ng th\u00f4i \u1ea1, v\u00e0 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n...\nClient: D\u1ea1.\nAgent: ng\u01b0\u1eddi mua...\nClient: D\u1ea1.D\u1ea1, ch\u1ecb cho b\u00e9 \u0111i \u0103n gi\u00fap em 1 c\u00e1i b\u00e1nh nhanh gi\u00fap, gi\u00fap em nha ch\u1ecb.\nAgent: D\u1ea1 anh ch\u1ecdn h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: Ummm, d\u1ea1 c\u00e1i n\u00e0o th\u00ec, th\u00ec hay l\u00e0, \u1edd, th\u00ec, th\u00ec, th\u00ec m\u00e0, \u1edd, th\u00ec hai ph\u1ea7n tr\u0103m l\u00e0 bao nhi\u00eau ti\u1ec1n?\nAgent: D\u1ea1 n\u1ebfu m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c ch\u1ed1t nhanh v\u1edbi ph\u00ed hai ph\u1ea7n tr\u0103m th\u00ec b\u00ean em s\u1ebd \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Ch\u1ecdn. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 anh m\u1edf t\u1ea1m quy\u1ec1n...\nClient: D\u1ea1 c\u00f3, v\u1eabn nh\u1eadn tin nh\u1eafn t\u1eeb ng\u01b0\u1eddi l\u1ea1 \u0111\u01b0\u1ee3c. D\u1ea1, v\u1eabn c\u00f3 nh\u1eadn, nh\u1eadn tin nh\u1eafn c\u1ee7a ng\u01b0\u1eddi l\u1ea1 anh.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1. D\u1ea1. D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1.",
"length": 3742,
"turns": 46
}
✓
AI_EXTRACTION
5.1s
02/08 11:27
▸ Input
{
"model": "DeepSeek-V4-Flash",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Cuong Decal \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Honda City 2004 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m...\nClient: H\u1ecd t\u00ean l\u00e0 M\u00f9 L\u1ea1c \u1ea1.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: D\u1ea1. \u00c0, kh\u00f4ng xin anh m\u00ecnh mua l\u1ea1i, m\u00e0y \u01a1i!\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: D\u1ea1 ch\u01b0a, d\u1ea1 ch\u01b0a. C\u00f2n \u1ee7y quy\u1ec1n.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i gi\u1ea5y \u0111\u0103ng k\u00fd xe \u0111ang \u0111\u1ee9ng t\u00ean m\u00ecnh hay t\u00ean ng\u01b0\u1eddi kh\u00e1c \u1ea1?\nClient: D\u1ea1, \u0111ang \u0111\u1ee9ng t\u00ean ng\u01b0\u1eddi kh\u00e1c, t\u00ean ng\u01b0\u1eddi kh\u00e1c.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Xe kh\u00f4ng. C\u1ea3 vay, c\u1ea7m, tay.\nAgent: D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb b\u1ed1n ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. Xe m\u00ecnh l\u00e0 hai kh\u00f4ng l\u1ebb t\u01b0.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: D\u1ea1, \u01a1, x\u00e3 La Ngh\u00e8, T- T- T- x\u00e3 La Ngh\u00e8, th\u00e0nh ph\u1ed1 L\u00f9ng Na, ch\u1ecb \u01a1i.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: D\u1ea1 tr\u00ean 200.000 ch\u1ecb \u01a1i.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: D\u1ea1 \u0111\u00e2m \u0111\u1ee5ng l\u00e0 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: D\u1ea1 v\u00ec h\u1ebft ti\u1ec1n \u00e1 ch\u1ecb.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: D\u1ea1 th\u00ec, \u01a1, \u1edd, d\u1ea1 th\u00ec b\u00e1n c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t ch\u1ecb nh\u00e1.\nAgent: D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: 48 tri\u1ec7u ch\u1ecb \u01a1i.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 48 tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1. \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1...\nClient: 48 tri\u1ec7u.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n...\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m, trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng, \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh \u1ea1. Ph\u00ed ch\u1ec9 t\u00ednh khi b\u00e1n th\u00e0nh c\u00f4ng th\u00f4i \u1ea1, v\u00e0 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n...\nClient: D\u1ea1.\nAgent: ng\u01b0\u1eddi mua...\nClient: D\u1ea1.D\u1ea1, ch\u1ecb cho b\u00e9 \u0111i \u0103n gi\u00fap em 1 c\u00e1i b\u00e1nh nhanh gi\u00fap, gi\u00fap em nha ch\u1ecb.\nAgent: D\u1ea1 anh ch\u1ecdn h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: Ummm, d\u1ea1 c\u00e1i n\u00e0o th\u00ec, th\u00ec hay l\u00e0, \u1edd, th\u00ec, th\u00ec, th\u00ec m\u00e0, \u1edd, th\u00ec hai ph\u1ea7n tr\u0103m l\u00e0 bao nhi\u00eau ti\u1ec1n?\nAgent: D\u1ea1 n\u1ebfu m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c ch\u1ed1t nhanh v\u1edbi ph\u00ed hai ph\u1ea7n tr\u0103m th\u00ec b\u00ean em s\u1ebd \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: Ch\u1ecdn. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 anh m\u1edf t\u1ea1m quy\u1ec1n...\nClient: D\u1ea1 c\u00f3, v\u1eabn nh\u1eadn tin nh\u1eafn t\u1eeb ng\u01b0\u1eddi l\u1ea1 \u0111\u01b0\u1ee3c. D\u1ea1, v\u1eabn c\u00f3 nh\u1eadn, nh\u1eadn tin nh\u1eafn c\u1ee7a ng\u01b0\u1eddi l\u1ea1 anh.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1. D\u1ea1. D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1."
}
▸ Output
{
"asking_price": "48000000",
"car_history": "Xe \u0111\u00e3 t\u1eebng \u0111\u00e2m \u0111\u1ee5ng, kh\u00f4ng r\u00f5 ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 9,
"intention": "FAST",
"is_closing": true,
"is_owner": "MUA L\u1ea0I CH\u01afA SANG T\u00caN",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "x\u00e3 La Ngh\u00e8, th\u00e0nh ph\u1ed1 L\u00f9ng Na",
"odo": "200000",
"sale_reason": "H\u1ebft ti\u1ec1n",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng t\u00ean M\u00f9 L\u1ea1c, xe Honda City 2004 mua l\u1ea1i ch\u01b0a sang t\u00ean, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y tr\u00ean 200.000 km, t\u1eebng \u0111\u00e2m \u0111\u1ee5ng. Kh\u00e1ch mu\u1ed1n b\u00e1n g\u1ea5p v\u00ec h\u1ebft ti\u1ec1n, gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, gi\u1edbi thi\u1ec7u c\u00e1c h\u00ecnh th\u1ee9c b\u00e1n v\u00e0 ph\u00ed d\u1ecbch v\u1ee5, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau khi k\u1ebft b\u1ea1n. Cu\u1ed9c g\u1ecdi \u0111\u1ea1t \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n SUCCESS.",
"year": "2004",
"zalo_status": "TRUE"
}
✓
SLACK_POST
637ms
02/08 11:27
▸ Input
{
"sales_slack_id": "U0873P7C4H5",
"sku": "FB-ZQ7L2LJG",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng t\u00ean M\u00f9 L\u1ea1c, xe Honda City 2004 mua l\u1ea1i ch\u01b0a sang t\u00ean, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y tr\u00ean 200.000 km, t\u1eebng \u0111\u00e2m \u0111\u1ee5ng. Kh\u00e1ch mu\u1ed1n b\u00e1n g\u1ea5p v\u00ec h\u1ebft ti\u1ec1n, gi\u00e1 mong mu\u1ed1n 48 tri\u1ec7u. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, gi\u1edbi thi\u1ec7u c\u00e1c h\u00ecnh th\u1ee9c b\u00e1n v\u00e0 ph\u00ed d\u1ecbch v\u1ee5, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau khi k\u1ebft b\u1ea1n. Cu\u1ed9c g\u1ecdi \u0111\u1ea1t \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n SUCCESS."
}
▸ Output
{
"posted": true,
"thread_ts": "1785644215.481449"
}
✓
CRM_APIS
359ms
02/08 11:27
✓
CRM_ACTIVITIES
157ms
02/08 11:27
✓
SLACK_AUDIO
4.6s
02/08 11:27
✓
UPDATE_CLOSING
129ms
02/08 11:27
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Cuong Decal đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe Honda City 2004 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Alo. Đúng rồi. Đúng rồi. Agent: Dạ em cảm... Client: Họ tên là Mù Lạc ạ. Agent: Dạ em xin lỗi anh, đoạn rồi tín hiệu hơi chập chờn nên em chưa nghe kịp ạ, anh nói lại giúp em với ạ? Client: Dạ. À, không xin anh mình mua lại, mày ơi! Agent: Dạ hiện tại xe mình đã sang tên chính chủ chưa hay còn đứng ủy quyền ạ? Client: Dạ chưa, dạ chưa. Còn ủy quyền. Agent: Dạ hiện tại giấy đăng ký xe đang đứng tên mình hay tên người khác ạ? Client: Dạ, đang đứng tên người khác, tên người khác. Agent: Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Xe không. Cả vay, cầm, tay. Agent: Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai ngàn lẻ bốn phải không anh? Client: Đúng rồi, đúng rồi. Xe mình là hai không lẻ tư. Agent: Dạ hiện tại xe mình đang ở khu vực nào ạ? Client: Dạ, ơ, xã La Nghè, T- T- T- xã La Nghè, thành phố Lùng Na, chị ơi. Agent: Dạ xe mình hiện đã chạy khoảng bao nhiêu kilomet rồi ạ? Client: Dạ trên 200.000 chị ơi. Agent: Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha? Client: Dạ đâm đụng là đúng rồi ạ. Agent: Dạ anh bán xe lần này vì lý do gì ạ? Client: Dạ vì hết tiền á chị. Agent: Dạ hiện tại anh có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn anh ha? Client: Dạ thì, ơ, ờ, dạ thì bán càng sớm càng tốt chị nhá. Agent: Dạ anh mong muốn bán xe này với mức giá khoảng bao nhiêu ạ? Client: 48 triệu chị ơi. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ 48 triệu đúng không ạ? Client: Dạ. Dạ. Đúng rồi ạ. Agent: Dạ em ghi nhận mức giá mong muốn 48 triệu của mình rồi ạ. Dạ bên Vu-Ca hiện có ba hình thức bán tùy theo nhu cầu của mình ạ. Một là Đấu giá... Client: 48 triệu. Agent: Dạ em ghi nhận mức giá mong muốn 48 triệu của mình rồi ạ. Dạ bên Vu-Ca hiện... Client: Dạ, dạ. Agent: Dạ bên Vu-Ca hiện có ba hình thức bán tùy theo nhu cầu của mình ạ. Một là Đấu giá cạnh tranh, phí một phần trăm, khoảng ba đến năm ngày, nhiều đại lý cùng tranh giá nên thường được giá tốt nhất, đây là hình thức bên em đề xuất ạ. Hai là Đặt giá mong muốn, phí một phẩy năm phần trăm, khoảng bảy đến mười bốn ngày, không đạt mức mình mong muốn thì không bán ạ. Ba là Chốt nhanh, phí hai phần trăm, trong khoảng hai mươi bốn đến bốn mươi tám tiếng, ưu tiên bán thật nhanh ạ. Phí chỉ tính khi bán thành công thôi ạ, và bên em kết nối hơn hai ngàn... Client: Dạ. Agent: người mua... Client: Dạ.Dạ, chị cho bé đi ăn giúp em 1 cái bánh nhanh giúp, giúp em nha chị. Agent: Dạ anh chọn hình thức nào phù hợp với mình hơn ạ? Client: Ummm, dạ cái nào thì, thì hay là, ờ, thì, thì, thì mà, ờ, thì hai phần trăm là bao nhiêu tiền? Agent: Dạ nếu mình chọn hình thức chốt nhanh với phí hai phần trăm thì bên em sẽ ưu tiên bán thật nhanh trong khoảng hai mươi bốn đến bốn mươi tám tiếng ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Dạ không. Agent: Dạ anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ, số này mình có chặn tìm kiếm hay nhắn tin từ người lạ không ạ? Client: Chọn. Đúng rồi, đúng rồi. Agent: Dạ anh mở tạm quyền... Client: Dạ có, vẫn nhận tin nhắn từ người lạ được. Dạ, vẫn có nhận, nhận tin nhắn của người lạ anh. Agent: Dạ em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ. Sau khi kết bạn Zalo anh gửi giúp em bộ ảnh nội ngoại thất xe và giấy đăng kiểm để chuyên viên bên em hỗ trợ nhanh nhất ạ. Client: Dạ. Dạ. Dạ, dạ, dạ, dạ, dạ.