{
  "phone": "0936760782"
}

{
  "car_brand": "Ford",
  "car_model": "Everest",
  "name": "H\u1ea1nh Chi",
  "sku": "FB-L57YWRTZ"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0936760782",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Ford Everest 2019",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "H\u1ea1nh Chi"
  }
}

{
  "conversation_id": "conv_1701kyve51ybffyacztg1sh71yzr"
}

{
  "raw_turns": 51
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh H\u1ea1nh Chi \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Ford Everest 2019 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. Xe...\nClient: Kh\u00f4ng, m\u00ecnh \u0111\u00e3 mua l\u1ea1i r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: Sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng vay ng\u00e2n h\u00e0ng.\nAgent: D\u1ea1 v\u00e2ng. Xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m 2019 \u0111\u00fang kh\u00f4ng anh?\nClient: \u1edc, \u0111\u00fang r\u1ed3i, 2019.\nAgent: D\u1ea1 em ghi nh\u1eadn. Hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Xe \u0111ang \u1edf t\u1ec9nh Ph\u00fa Th\u1ecd hay kh\u00f4ng?\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn xe m\u00ecnh \u1edf Ph\u00fa Th\u1ecd. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng t\u00e1m m\u01b0\u01a1i ngh\u00ecn ki-l\u00f4-m\u00e9t, \u0111\u00fang ...\nClient: Kh\u00f4ng, xe b\u1ecb \u1edf th\u00e0nh ph\u1ed1 H\u1ea3i Ph\u00f2ng. Xe \u1edf th\u00e0nh ph\u1ed1 H\u1ea3i Ph\u00f2ng.\nAgent: D\u1ea1 v\u00e2ng, em xin l\u1ed7i. Em ghi nh\u1eadn l\u1ea1i l\u00e0 xe m\u00ecnh \u1edf th\u00e0nh ph\u1ed1 H\u1ea3i Ph\u00f2ng \u1ea1. V\u1eady xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau ki-l\u00f4-m\u00e9t r\u1ed3i \u1ea1?\nClient: 54.000.\nAgent: D\u1ea1 v\u00e2ng, n\u0103m m\u01b0\u01a1i t\u01b0 ngh\u00ecn ki-l\u00f4-m\u00e9t. Em ghi nh\u1eadn r\u1ed3i \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: \u1edc, xe m\u00ecnh kh\u00f4ng c\u00f3.\nAgent: D\u1ea1 v\u00e2ng. Anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u00c0, m\u00ecnh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u1edcm, m\u00ecnh, \u1edd, quan t\u00e2m xe-- c\u1ee7a-- d\u00f2ng xe VinFast th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng. B\u00ean em c\u00f3 li\u00ean k\u1ebft v\u1edbi VinFast v\u00e0 BYD \u0111\u1ec3 \u0111\u1ed5i x\u0103ng sang \u0111i\u1ec7n v\u1edbi gi\u00e1 t\u1ed1t h\u01a1n gi\u00e1 ni\u00eam y\u1ebft t\u1ea1i h\u00e3ng. Anh quan t\u00e2m d\u00f2ng xe n\u00e0o c\u1ee9 nh\u1eafn b\u1ea1n chuy\u00ean vi\u00ean b\u00ean em \u0111\u1ec3 b\u1ea1n t\u01b0 v\u1ea5n chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh qua Zalo \u1ea1. D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: \u1edc, m\u00ecnh quan t\u00e2m \u0111\u1ebfn c\u00e1i vi\u1ec7c b\u00e1n xe c\u0169 h\u01a1n.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1edc, trong v\u00f2ng m\u1ed9t tu\u1ea7n.\nAgent: D\u1ea1 em ghi nh\u1eadn. Anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: M\u00ecnh, \u1edd, mu\u1ed1n b\u00e1n v\u1edbi m\u1ee9c gi\u00e1 660 tri\u1ec7u.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 s\u00e1u tr\u0103m s\u00e1u m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i b\u1ea1n \u1ea1.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m s\u00e1u m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1edc, m\u00ecnh kh\u00f4ng, \u01a1, th\u1eafc m\u1eafc v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 nh\u01b0ng m\u00ecnh th\u1eafc m\u1eafc v\u1ec1 c\u00e1i quy tr\u00ecnh b\u00e1n xe.\nAgent: D\u1ea1 v\u00e2ng. Quy tr\u00ecnh b\u00e1n xe b\u00ean em l\u00e0 sau khi m\u00ecnh cung c\u1ea5p th\u00f4ng tin xe, b\u00ean em s\u1ebd k\u1ebft n\u1ed1i v\u1edbi h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u00ecm \u0111\u01b0\u1ee3c ng\u01b0\u1eddi tr\u1ea3 gi\u00e1 t\u1ed1t nh\u1ea5t cho xe c\u1ee7a m\u00ecnh. B\u00ean em c\u0169ng s\u1ebd h\u1ed7 tr\u1ee3 m\u00ecnh l\u00e0m h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh ch\u00f3ng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u1edc, m\u00ecnh th\u1eafc m\u1eafc l\u00e0 c\u00e1i c\u00e1ch m\u00e0 b\u00ean b\u1ea1n k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?\nAgent: D\u1ea1 b\u00ean em c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ed1i t\u00e1c r\u1ed9ng l\u1edbn g\u1ed3m c\u00e1c \u0111\u1ea1i l\u00fd, showroom v\u00e0 ng\u01b0\u1eddi mua c\u00e1 nh\u00e2n tr\u00ean to\u00e0n qu\u1ed1c \u1ea1. Khi c\u00f3 th\u00f4ng tin xe c\u1ee7a m\u00ecnh, b\u00ean em s\u1ebd g\u1eedi th\u00f4ng tin \u0111\u1ebfn c\u00e1c \u0111\u1ed1i t\u00e1c n\u00e0y \u0111\u1ec3 h\u1ecd \u0111\u01b0a ra m\u1ee9c gi\u00e1 c\u1ea1nh tranh nh\u1ea5t \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u1edc, m\u00ecnh th\u1eafc m\u1eafc l\u00e0 b\u1edfi v\u00ec m\u00ecnh s\u1ee3 n\u00f3 b\u1ecb, \u1edd, c\u00f3 ngh\u0129a l\u00e0 c\u00e1i xe m\u00e0, \u1edd, nh\u01b0 th\u1ebf n\u00e0o nh\u1edf? R\u1ea5t l\u00e0 nhi\u1ec1u ng\u01b0\u1eddi, ng\u01b0\u1eddi ta, \u1edd, s\u1ebd bi\u1ebft \u0111\u1ebfn r\u1ed3i ng\u01b0\u1eddi ta tr\u1ea3 gi\u00e1, r\u1ed3i m\u00ecnh s\u1ee3 r\u1eb1ng l\u00e0 c\u00e1i xe c\u1ee7a m\u00ecnh \u00fd, n\u00f3 s\u1ebd b\u1ecb th\u1ea5p h\u01a1n c\u00e1i gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf c\u1ee7a th\u1ecb tr\u01b0\u1eddng.\nAgent: D\u1ea1 em hi\u1ec3u lo l\u1eafng c\u1ee7a anh \u1ea1. B\u00ean em cam k\u1ebft s\u1ebd gi\u00fap m\u00ecnh b\u00e1n \u0111\u01b0\u1ee3c xe v\u1edbi gi\u00e1 t\u1ed1t nh\u1ea5t th\u1ecb tr\u01b0\u1eddng. C\u00e1c \u0111\u1ed1i t\u00e1c c\u1ee7a Vu-Ca \u0111\u1ec1u l\u00e0 nh\u1eefng \u0111\u01a1n v\u1ecb uy t\u00edn v\u00e0 c\u00f3 kinh nghi\u1ec7m \u0111\u1ecbnh gi\u00e1 xe chuy\u00ean nghi\u1ec7p. Ngo\u00e0i ra, m\u00ecnh ho\u00e0n to\u00e0n c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i n\u1ebfu m\u1ee9c gi\u00e1 \u0111\u01b0a ra kh\u00f4ng \u0111\u1ea1t k\u1ef3 v\u1ecdng c\u1ee7a m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u1edc, m\u00ecnh ch\u1ec9 th\u1eafc m\u1eafc l\u00e0, v\u00ed d\u1ee5 nh\u01b0 l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c, c\u00e1c, \u1edd, \u1eddm, c\u00e1c b\u00ean m\u00e0 h\u1ecd tr\u1ea3 gi\u00e1 \u0111\u1ea5y, h\u1ecd \u0111\u1ec1u tr\u1ea3 th\u1ea5p h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi k\u1ef3 v\u1ecdng c\u1ee7a m\u00ecnh v\u00e0 cu\u1ed1i c\u00f9ng n\u00f3 x\u00e1c l\u1eadp m\u1ed9t c\u00e1i m\u1ee9c gi\u00e1 cho c\u00e1i xe c\u1ee7a m\u00ecnh \u00fd, th\u00ec m\u00ecnh sau n\u00e0y m\u00ecnh r\u1ea5t kh\u00f3 b\u00e1n ra b\u00ean ngo\u00e0i. Th\u1ebf th\u00ec m\u00ecnh c\u00f3 th\u1eafc m\u1eafc nh\u01b0 v\u1eady.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. B\u00ean em s\u1ebd kh\u00f4ng \u00e9p m\u00ecnh b\u00e1n xe n\u1ebfu m\u1ee9c gi\u00e1 kh\u00f4ng \u0111\u1ea1t k\u1ef3 v\u1ecdng. M\u00ecnh ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i t\u1ea5t c\u1ea3 c\u00e1c \u0111\u1ec1 ngh\u1ecb n\u1ebfu c\u1ea3m th\u1ea5y ch\u01b0a ph\u00f9 h\u1ee3p. Vu-Ca ch\u1ec9 l\u00e0 c\u1ea7u n\u1ed1i gi\u00fap m\u00ecnh ti\u1ebfp c\u1eadn \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng h\u01a1n th\u00f4i \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nClient: OK.\nClient: R\u1ed3i, t\u1ea1m th\u1eddi m\u00ecnh ghi nh\u1eadn c\u00e1c th\u00f4ng tin m\u00e0 b\u1ea1n cung c\u1ea5p nh\u00e9.\nAgent: D\u1ea1 v\u00e2ng. Anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ...\nClient: Ch\u00fang ta s\u1ed1 Zalo c\u1ee7a m\u00ecnh.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em...\nClient: \u1eeam. \u1eeam.\nClient: \u1eeam.\nClient: C\u1ea3m \u01a1n!\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh!"
}

{
  "sales_slack_id": "U0AL29YAFGE",
  "sku": "FB-L57YWRTZ",
  "status": "SUCCESS",
  "summary": "Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng v\u1edbi kh\u00e1ch h\u00e0ng t\u00ean H\u1ea1nh Chi, ch\u1ee7 xe Ford Everest 2019 \u0111\u00e3 mua l\u1ea1i v\u00e0 sang t\u00ean ch\u00ednh ch\u1ee7. Xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u1edf H\u1ea3i Ph\u00f2ng, \u0111\u00e3 ch\u1ea1y 54.000 km, kh\u00f4ng va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n nhanh trong v\u00f2ng m\u1ed9t tu\u1ea7n v\u1edbi gi\u00e1 660 tri\u1ec7u \u0111\u1ec3 \u0111\u1ed5i sang xe \u0111i\u1ec7n. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i r\u00f5 ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y t\u1edd qua Zalo."
}