97caa0ce-526e-4a5a-8123-e8244db13696
SUCCESS
Time
13/08/2026 10:27:39
Duration
3m 50s
Campaign
-
Conversation ID
conv_1401kzwjjmkmefsasc65z5qbwbnv
Recording
AI Extraction
odo
160267
loan
KHÔNG VAY NGÂN HÀNG
year
2010
status
SUCCESS
summary
Cuộc gọi giữa agent Mỹ Linh và chị Khúc Thị Hoa về việc bán xe Kia Sorento 2010. Chị Hoa xác nhận là chính chủ, xe không vay ngân hàng, đã chạy 160,267 km, chưa đâm đụng hay ngập nước. Mức giá mong muốn là 250 triệu đồng, và chị muốn bán trong vòng dưới một tháng. Agent đã xác nhận số Zalo, nói rõ phí dịch vụ 1% và hướng dẫn gửi ảnh xe và giấy đăng kiểm sau khi kết bạn Zalo. Cuộc gọi kết thúc với việc chị Hoa đồng ý và sẽ chờ chuyên viên kết bạn.
is_owner
CHÍNH CHỦ
location
Hà Nội, phường Định Công
intention
SLOW
is_silent
-
info_score
9
is_closing
True
car_history
Chưa đâm đụng, chưa ngập nước
sale_reason
Đổi xe mới
zalo_status
TRUE
asking_price
250000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
251ms
13/08 10:27
▸ Input
{
"phone": "0983760186"
}
▸ Output
{
"car_brand": "kia",
"car_model": "sorento",
"lead_id": "97caa0ce-526e-4a5a-8123-e8244db13696",
"name": "Kh\u00fac th\u1ecb hoa",
"sales": "U0BAZ47QEBE",
"sku": "SKU-MZ2LUC"
}
✓
FILTER_SALES
4ms
13/08 10:27
▸ Input
{
"sales_slack_id": "U0BAZ47QEBE"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
2.5s
13/08 10:27
▸ Input
{
"car_brand": "kia",
"car_model": "sorento",
"name": "Kh\u00fac th\u1ecb hoa",
"sku": "SKU-MZ2LUC"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786591538.358739",
"variables": {
"anh_chi": "ch\u1ecb",
"car_make": "kia sorento 2010",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:D\u01b0\u1edbi 1 th\u00e1ng, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 160267, gi\u00e1 mong mu\u1ed1n: 250000000, v\u1ecb tr\u00ed: HaNoi",
"user_name": "Kh\u00fac th\u1ecb hoa"
}
}
✓
OUTBOUND_CALL
12.5s
13/08 10:27
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0983760186",
"variables": {
"anh_chi": "ch\u1ecb",
"car_make": "kia sorento 2010",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:D\u01b0\u1edbi 1 th\u00e1ng, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 160267, gi\u00e1 mong mu\u1ed1n: 250000000, v\u1ecb tr\u00ed: HaNoi",
"user_name": "Kh\u00fac th\u1ecb hoa"
}
}
▸ Output
{
"conversation_id": "conv_1401kzwjjmkmefsasc65z5qbwbnv",
"raw": {
"conversation_id": "conv_1401kzwjjmkmefsasc65z5qbwbnv",
"message": "Outbound call initiated",
"sip_call_id": "SCL_sr4p3y7TEbxU",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
4m 0s
13/08 10:31
▸ Input
{
"conversation_id": "conv_1401kzwjjmkmefsasc65z5qbwbnv"
}
▸ Output
{
"duration_secs": 230,
"status": "done"
}
✓
TRANSCRIPT
13/08 10:31
▸ Input
{
"raw_turns": 47
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i ch\u1ecb Kh\u00fac th\u1ecb hoa \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe kia sorento 2010 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i \u1ea1. \u1edc, \u1edd. \u1edc. \u1edc, \u1edd. \u1edc. \u1edc, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n ch\u1ecb. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a ch\u1ecb \u1edf H\u00e0 N\u1ed9i, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1eeam. D\u1ea1, \u1eebm, ng\u00e0y x\u01b0a n\u00f3 l\u00e0 qu\u1eadn Ho\u00e0ng Mai nh\u01b0ng b\u00e2y gi\u1edd n\u00f3 l\u00e0 ph\u01b0\u1eddng \u0110\u1ecbnh C\u00f4ng.\nAgent: D\u1ea1 v\u00e2ng, em ...\nClient: B\u00e2y gi\u1edd kh\u00f4ng c\u00f2n qu\u1eadn n\u1eefa th\u00ec n\u00f3 l\u00e0 ph\u01b0\u1eddng, c\u01a1. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 ph\u01b0\u1eddng \u0110\u1ecbnh C\u00f4ng \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng m\u1ed9t tr\u0103m s\u00e1u m\u01b0\u01a1i ngh\u00ecn hai tr\u0103m s\u00e1u m\u01b0\u01a1i b\u1ea3y kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng ch\u1ecb ha?\nClient: Ch\u01b0a, ch\u01b0a em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. Em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u1ecb ch\u01b0a, ch\u01b0a \u0111\u1eb7t c\u1ecdc, v\u1eabn \u0111ang t\u00ecm hi\u1ec3u th\u00f4i. T\u1ea1i v\u00ec l\u00e0 b\u00e2y gi\u1edd ch\u1ecb \u0111i l\u00e0m nhu c\u1ea7u c\u00f3 m\u1ed9t m\u00ecnh th\u00ec c\u00e1i xe n\u00e0y n\u00f3 h\u01a1i l\u1edbn, m\u00e0 t\u00ecm ch\u1ed7 \u0111\u1ed7 ngo\u00e0i H\u00e0 N\u1ed9i c\u0169ng r\u1ea5t l\u00e0 kh\u00f3.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i ch\u1ecb c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: M\u00ecnh ch\u1ec9 mu\u1ed1n m\u01b0\u1ee3n xe nh\u1ecf m\u1ed9t ch\u00fat.C\u00f2n \u0111\u01b0\u1ee3c m-- xin d\u01b0\u1edbi m\u1ed9t th\u00e1ng c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn...\nClient: Kh\u00f4ng nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i nhanh l\u1eafm, t\u1ee9c l\u00e0 c\u1ee9 g\u1eb7p \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ph\u1ea3i th\u1eadt s\u1ef1 th\u00edch.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 d\u01b0\u1edbi m\u1ed9t th\u00e1ng \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a ch\u1ecb l\u00e0 hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm.\nClient: \u0110\u00fang, \u0111\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u...\nClient: \u1eeam, \u1eeb.\nClient: Ch\u1ecb c\u0169ng c\u1ea7n, c\u1ea7n ph\u1ea3i t\u01b0 v\u1ea5n n\u1eefa t\u1ea1i v\u00ec c\u00e1i xe c\u1ee7a ch\u1ecb t\u00ecnh tr\u1ea1ng nh\u01b0 th\u1ebf th\u00ec theo em, \u1edd, b\u00ean m\u00ecnh c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1 cho n\u00f3 h\u1ee3p l\u00fd kh\u00f4ng? T\u1ea1i v\u00ec ch\u1ecb c\u1ee9 n\u00f3i, n\u00f3i th\u1ebf th\u00f4i ch\u1ee9 th\u00ec c\u0169ng, c\u0169ng ch\u01b0a bi\u1ebft l\u00e0, l\u00e0, l\u00e0 nh\u01b0 th\u1ebf n\u00e0o.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u1ea1. D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh ch\u1ecb c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm,\u1eebm, \u1eebm, \u1eebm, \u1eebm, \u1eebm,\nAgent: D\u1ea1 anh ch\u1ecb cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh ch\u1ecb kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi ...\nClient: Kh\u00f4ng ch\u1ee9 kh\u00f4ng ch\u1eb7n g\u00ec c\u1ea3.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9...\nClient: \u1eeam, r\u1ed3i.\nAgent: \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3...\nClient: \u1edc, \u1edd.\nAgent: chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh...\nClient: \u1eeam, \u1eebm, \u0111\u01b0\u1ee3c \u1ea1. \u1eeam, \u1eebm.\nAgent: nh\u1ea5t \u1ea1.\nClient: OK. \u1eeam, \u1eebm, \u1eebm.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ch\u1ecb \u1ea1.\nClient: Sao n\u00f3 r\u1ed3i ch\u1ecb? Ch\u1eafc.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ch\u1ecb \u1ea1. Ch\u00fac ch\u1ecb m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1.",
"length": 3539,
"turns": 45
}
✓
AI_EXTRACTION
17.1s
13/08 10:32
▸ Input
{
"model": "deepseek-v4-flash:0731-cloud",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i ch\u1ecb Kh\u00fac th\u1ecb hoa \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe kia sorento 2010 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i \u1ea1. \u1edc, \u1edd. \u1edc. \u1edc, \u1edd. \u1edc. \u1edc, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n ch\u1ecb. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ph\u1ea3i kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a ch\u1ecb \u1edf H\u00e0 N\u1ed9i, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1eeam. D\u1ea1, \u1eebm, ng\u00e0y x\u01b0a n\u00f3 l\u00e0 qu\u1eadn Ho\u00e0ng Mai nh\u01b0ng b\u00e2y gi\u1edd n\u00f3 l\u00e0 ph\u01b0\u1eddng \u0110\u1ecbnh C\u00f4ng.\nAgent: D\u1ea1 v\u00e2ng, em ...\nClient: B\u00e2y gi\u1edd kh\u00f4ng c\u00f2n qu\u1eadn n\u1eefa th\u00ec n\u00f3 l\u00e0 ph\u01b0\u1eddng, c\u01a1. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 ph\u01b0\u1eddng \u0110\u1ecbnh C\u00f4ng \u1ea1. D\u1ea1 em th\u1ea5y xe \u0111\u00e3 ch\u1ea1y kho\u1ea3ng m\u1ed9t tr\u0103m s\u00e1u m\u01b0\u01a1i ngh\u00ecn hai tr\u0103m s\u00e1u m\u01b0\u01a1i b\u1ea3y kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng ch\u1ecb ha?\nClient: Ch\u01b0a, ch\u01b0a em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. Em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u1ecb ch\u01b0a, ch\u01b0a \u0111\u1eb7t c\u1ecdc, v\u1eabn \u0111ang t\u00ecm hi\u1ec3u th\u00f4i. T\u1ea1i v\u00ec l\u00e0 b\u00e2y gi\u1edd ch\u1ecb \u0111i l\u00e0m nhu c\u1ea7u c\u00f3 m\u1ed9t m\u00ecnh th\u00ec c\u00e1i xe n\u00e0y n\u00f3 h\u01a1i l\u1edbn, m\u00e0 t\u00ecm ch\u1ed7 \u0111\u1ed7 ngo\u00e0i H\u00e0 N\u1ed9i c\u0169ng r\u1ea5t l\u00e0 kh\u00f3.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i ch\u1ecb c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: M\u00ecnh ch\u1ec9 mu\u1ed1n m\u01b0\u1ee3n xe nh\u1ecf m\u1ed9t ch\u00fat.C\u00f2n \u0111\u01b0\u1ee3c m-- xin d\u01b0\u1edbi m\u1ed9t th\u00e1ng c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn...\nClient: Kh\u00f4ng nh\u1ea5t \u0111\u1ecbnh ph\u1ea3i nhanh l\u1eafm, t\u1ee9c l\u00e0 c\u1ee9 g\u1eb7p \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ph\u1ea3i th\u1eadt s\u1ef1 th\u00edch.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 d\u01b0\u1edbi m\u1ed9t th\u00e1ng \u1ea1. D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a ch\u1ecb l\u00e0 hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm.\nClient: \u0110\u00fang, \u0111\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u...\nClient: \u1eeam, \u1eeb.\nClient: Ch\u1ecb c\u0169ng c\u1ea7n, c\u1ea7n ph\u1ea3i t\u01b0 v\u1ea5n n\u1eefa t\u1ea1i v\u00ec c\u00e1i xe c\u1ee7a ch\u1ecb t\u00ecnh tr\u1ea1ng nh\u01b0 th\u1ebf th\u00ec theo em, \u1edd, b\u00ean m\u00ecnh c\u00f3 th\u1ec3 t\u01b0 v\u1ea5n \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1 cho n\u00f3 h\u1ee3p l\u00fd kh\u00f4ng? T\u1ea1i v\u00ec ch\u1ecb c\u1ee9 n\u00f3i, n\u00f3i th\u1ebf th\u00f4i ch\u1ee9 th\u00ec c\u0169ng, c\u0169ng ch\u01b0a bi\u1ebft l\u00e0, l\u00e0, l\u00e0 nh\u01b0 th\u1ebf n\u00e0o.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u1ea1. D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n hai tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh ch\u1ecb c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm, \u1eebm,\u1eebm, \u1eebm, \u1eebm, \u1eebm, \u1eebm,\nAgent: D\u1ea1 anh ch\u1ecb cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh ch\u1ecb kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi ...\nClient: Kh\u00f4ng ch\u1ee9 kh\u00f4ng ch\u1eb7n g\u00ec c\u1ea3.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9...\nClient: \u1eeam, r\u1ed3i.\nAgent: \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3...\nClient: \u1edc, \u1edd.\nAgent: chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh...\nClient: \u1eeam, \u1eebm, \u0111\u01b0\u1ee3c \u1ea1. \u1eeam, \u1eebm.\nAgent: nh\u1ea5t \u1ea1.\nClient: OK. \u1eeam, \u1eebm, \u1eebm.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ch\u1ecb \u1ea1.\nClient: Sao n\u00f3 r\u1ed3i ch\u1ecb? Ch\u1eafc.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n ch\u1ecb \u1ea1. Ch\u00fac ch\u1ecb m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1."
}
▸ Output
{
"asking_price": "250000000",
"car_history": "Ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng, ch\u01b0a ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 9,
"intention": "SLOW",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "H\u00e0 N\u1ed9i, ph\u01b0\u1eddng \u0110\u1ecbnh C\u00f4ng",
"odo": "160267",
"sale_reason": "\u0110\u1ed5i xe m\u1edbi",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 ch\u1ecb Kh\u00fac Th\u1ecb Hoa v\u1ec1 vi\u1ec7c b\u00e1n xe Kia Sorento 2010. Ch\u1ecb Hoa x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 160,267 km, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. M\u1ee9c gi\u00e1 mong mu\u1ed1n l\u00e0 250 tri\u1ec7u \u0111\u1ed3ng, v\u00e0 ch\u1ecb mu\u1ed1n b\u00e1n trong v\u00f2ng d\u01b0\u1edbi m\u1ed9t th\u00e1ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn s\u1ed1 Zalo, n\u00f3i r\u00f5 ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo. Cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac v\u1edbi vi\u1ec7c ch\u1ecb Hoa \u0111\u1ed3ng \u00fd v\u00e0 s\u1ebd ch\u1edd chuy\u00ean vi\u00ean k\u1ebft b\u1ea1n.",
"year": "2010",
"zalo_status": "TRUE"
}
✓
SLACK_POST
656ms
13/08 10:32
▸ Input
{
"sales_slack_id": "U0BAZ47QEBE",
"sku": "SKU-MZ2LUC",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 ch\u1ecb Kh\u00fac Th\u1ecb Hoa v\u1ec1 vi\u1ec7c b\u00e1n xe Kia Sorento 2010. Ch\u1ecb Hoa x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 160,267 km, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. M\u1ee9c gi\u00e1 mong mu\u1ed1n l\u00e0 250 tri\u1ec7u \u0111\u1ed3ng, v\u00e0 ch\u1ecb mu\u1ed1n b\u00e1n trong v\u00f2ng d\u01b0\u1edbi m\u1ed9t th\u00e1ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn s\u1ed1 Zalo, n\u00f3i r\u00f5 ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo. Cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac v\u1edbi vi\u1ec7c ch\u1ecb Hoa \u0111\u1ed3ng \u00fd v\u00e0 s\u1ebd ch\u1edd chuy\u00ean vi\u00ean k\u1ebft b\u1ea1n."
}
▸ Output
{
"posted": true,
"thread_ts": "1786591538.358739"
}
✓
CRM_APIS
1.1s
13/08 10:32
✓
CRM_ACTIVITIES
533ms
13/08 10:32
✓
SLACK_AUDIO
4.1s
13/08 10:32
✓
UPDATE_CLOSING
172ms
13/08 10:32
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải chị Khúc thị hoa đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe kia sorento 2010 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Alo. Đúng rồi ạ. Ờ, ờ. Ờ. Ờ, ờ. Ờ. Ờ, đúng rồi ạ. Agent: Dạ, em cảm ơn chị. Vậy xe mình hiện có còn vay góp ngân hàng không ạ? Client: Không, không em. Agent: Dạ vâng, em ghi nhận ạ. Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai không mười phải không ạ? Client: Đúng rồi. Agent: Dạ vâng, em ghi nhận ạ. Em thấy địa chỉ của chị ở Hà Nội, không biết cụ thể mình ở quận nào ạ? Client: Ừm. Dạ, ừm, ngày xưa nó là quận Hoàng Mai nhưng bây giờ nó là phường Định Công. Agent: Dạ vâng, em ... Client: Bây giờ không còn quận nữa thì nó là phường, cơ. Ừm. Agent: Dạ vâng, em ghi nhận là phường Định Công ạ. Dạ em thấy xe đã chạy khoảng một trăm sáu mươi nghìn hai trăm sáu mươi bảy kilomet, đúng không ạ? Client: Ừm, ừm, ừm, đúng rồi. Agent: Dạ vâng, em ghi nhận ạ. Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không chị ha? Client: Chưa, chưa em. Agent: Dạ vâng, em ghi nhận ạ. Em thấy mình bán xe vì muốn đổi xe mới, đúng không ạ? Client: Đúng rồi, đúng rồi. Agent: Dạ không biết mình đã tìm hiểu hay đặt cọc mẫu xe nào chưa ạ? Client: Chị chưa, chưa đặt cọc, vẫn đang tìm hiểu thôi. Tại vì là bây giờ chị đi làm nhu cầu có một mình thì cái xe này nó hơi lớn, mà tìm chỗ đỗ ngoài Hà Nội cũng rất là khó. Agent: Dạ vâng, em hiểu ạ. Dạ hiện tại chị có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn ạ? Client: Mình chỉ muốn mượn xe nhỏ một chút.Còn được m-- xin dưới một tháng cũng được. Agent: Dạ vâng, em ghi nhận... Client: Không nhất định phải nhanh lắm, tức là cứ gặp được người phải thật sự thích. Agent: dạ, em nắm thông tin của mình ạ! Dạ vâng, em ghi nhận là dưới một tháng ạ. Dạ em thấy mức giá mong muốn của chị là hai trăm năm mươi triệu đồng, có đúng không ạ? Client: Ừm, ừm, ừm. Client: Đúng, đúng rồi em. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ hai trăm năm mươi triệu... Client: Ừm, ừ. Client: Chị cũng cần, cần phải tư vấn nữa tại vì cái xe của chị tình trạng như thế thì theo em, ờ, bên mình có thể tư vấn được cái giá cho nó hợp lý không? Tại vì chị cứ nói, nói thế thôi chứ thì cũng, cũng chưa biết là, là, là như thế nào. Agent: Dạ vâng, em hiểu ạ. Dạ em ghi nhận mức giá mong muốn hai trăm năm mươi triệu của mình rồi ạ. Bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh chị có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Ừm, ừm, ừm,ừm, ừm, ừm, ừm, ừm, Agent: Dạ anh chị cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh chị không ạ? Số này mình có chặn tìm kiếm hay nhắn tin từ người lạ không ạ? Client: Đúng rồi ạ. Agent: Dạ em đã ghi ... Client: Không chứ không chặn gì cả. Agent: Dạ em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ. Sau khi kết bạn Zalo anh chị gửi giúp em bộ... Client: Ừm, rồi. Agent: ảnh nội ngoại thất xe và giấy đăng kiểm để... Client: Ờ, ờ. Agent: chuyên viên bên em hỗ trợ nhanh... Client: Ừm, ừm, được ạ. Ừm, ừm. Agent: nhất ạ. Client: OK. Ừm, ừm, ừm. Agent: Dạ em cảm ơn chị ạ. Client: Sao nó rồi chị? Chắc. Agent: Dạ em cảm ơn chị ạ. Chúc chị một ngày tốt lành ạ.