b989a91a-2c6a-4d1e-b24a-8be51f9cca19
SUCCESS
Time
17/08/2026 13:37:32
Duration
4m 9s
Campaign
-
Conversation ID
conv_7901m07739dvfccvsv6rv68yphex
Recording
AI Extraction
odo
60000
loan
KHÔNG VAY NGÂN HÀNG
year
2018
status
SUCCESS
summary
Cuộc gọi giữa agent Mỹ Linh và anh Lê Nguyễn Trung Du về việc bán xe Kia Rondo 2018. Anh Du xác nhận là chính chủ, xe không vay ngân hàng, đã chạy 60,000 km, không đâm đụng hay ngập nước. Anh đã mua xe mới Innova Cross và muốn bán xe cũ ngay lập tức với giá mong muốn 300 triệu đồng. Agent đã xác nhận Zalo, đọc lại giá, nêu phí dịch vụ 1% và kết nối hơn 2000 người mua, đồng thời hướng dẫn gửi ảnh và giấy đăng kiểm sau khi kết bạn Zalo.
is_owner
CHÍNH CHỦ
location
xã Quế Thiện, tỉnh Vĩnh Long
intention
FAST
is_silent
-
info_score
10
is_closing
True
car_history
Xe gia đình, không đâm đụng, không ngập nước
sale_reason
Đã mua xe mới (Toyota Innova Cross) và cần bán xe cũ
zalo_status
TRUE
asking_price
300000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
231ms
17/08 13:37
▸ Input
{
"phone": "0909332889"
}
▸ Output
{
"car_brand": "kia",
"car_model": "rondo",
"lead_id": "b989a91a-2c6a-4d1e-b24a-8be51f9cca19",
"name": "L\u00ea Nguy\u1ec5n Trung Du",
"sales": "U0BLXQCLA3D",
"sku": "SKU-UEX9DC"
}
✓
FILTER_SALES
15ms
17/08 13:37
▸ Input
{
"sales_slack_id": "U0BLXQCLA3D"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
4.6s
17/08 13:37
▸ Input
{
"car_brand": "kia",
"car_model": "rondo",
"name": "L\u00ea Nguy\u1ec5n Trung Du",
"sku": "SKU-UEX9DC"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786948532.476279",
"variables": {
"anh_chi": "anh",
"car_make": "kia rondo 2018",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Ngay l\u1eadp t\u1ee9c, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 60000, gi\u00e1 mong mu\u1ed1n: 300000000, v\u1ecb tr\u00ed: VinhLong. M\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 Vu-Ca \u0111\u00e3 b\u00e1o kh\u00e1ch tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 1% \u2014 khi n\u00f3i v\u1ec1 ph\u00ed ph\u1ea3i d\u00f9ng \u0110\u00daNG m\u1ee9c n\u00e0y, kh\u00f4ng b\u00e1o m\u1ee9c kh\u00e1c.",
"user_name": "L\u00ea Nguy\u1ec5n Trung Du"
}
}
✓
OUTBOUND_CALL
1m 19s
17/08 13:38
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0909332889",
"variables": {
"anh_chi": "anh",
"car_make": "kia rondo 2018",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Ngay l\u1eadp t\u1ee9c, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 60000, gi\u00e1 mong mu\u1ed1n: 300000000, v\u1ecb tr\u00ed: VinhLong. M\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 Vu-Ca \u0111\u00e3 b\u00e1o kh\u00e1ch tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 1% \u2014 khi n\u00f3i v\u1ec1 ph\u00ed ph\u1ea3i d\u00f9ng \u0110\u00daNG m\u1ee9c n\u00e0y, kh\u00f4ng b\u00e1o m\u1ee9c kh\u00e1c.",
"user_name": "L\u00ea Nguy\u1ec5n Trung Du"
}
}
▸ Output
{
"conversation_id": "conv_7901m07739dvfccvsv6rv68yphex",
"raw": {
"conversation_id": "conv_7901m07739dvfccvsv6rv68yphex",
"message": "Outbound call initiated",
"sip_call_id": "SCL_GXdwQLmsgpio",
"success": true
},
"retries": 1
}
✓
WAIT_CONVERSATION
8m 0s
17/08 13:46
▸ Input
{
"conversation_id": "conv_7901m07739dvfccvsv6rv68yphex"
}
▸ Output
{
"duration_secs": 249,
"status": "done"
}
✓
TRANSCRIPT
17/08 13:46
▸ Input
{
"raw_turns": 62
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh L\u00ea Nguy\u1ec5n Trung Du \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe kia rondo 2018 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1 alo. D\u1ea1, d\u1ea1 \u0111\u00fang. D\u1ea1. D\u1ea1, d\u1ea1 \u0111\u00fang r\u1ed3i.\nAgent: ...\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: Em, \u1edd, em mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: D\u1ea1 c\u00f3.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: D\u1ea1 kh\u00f4ng ch\u1ecb.\nAgent: D\u1ea1 v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng, xe em t\u1eeb \u0111\u1ea7u mua ti\u1ec1n m\u1eb7t. Xe em \u0111i gia \u0111\u00ecnh kh\u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 n\u1eafm th\u00f4ng tin r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng anh?\nClient: D\u1ea1, th\u1ee9 m\u01b0\u1eddi hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf V\u0129nh Long, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf \u0111\u00e2u V\u0129nh Long \u1ea1?\nClient: D\u1ea1, em \u1edf, \u1edd, x\u00e3-- \u0111\u1ecba, \u0111\u1ecba ch\u1ec9 sau s\u00e1p nh\u1eadp ha ch\u00fa, s\u00e1p nh\u1eadp.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: L\u00e0, l\u00e0 m\u00ecnh h\u1ecfi \u0111\u1ecba ch\u1ec9 sau s\u00e1p nh\u1eadp hay l\u00e0 tr\u01b0\u1edbc s\u00e1p nh\u1eadp v\u1eady?\nAgent: D\u1ea1 anh c\u1ee9 \u0111\u1ecdc \u0111\u1ecba ch\u1ec9 hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh l\u00e0 \u0111\u01b0\u1ee3c \u1ea1.\nClient: D\u1ea1, \u01a1, em \u1edf l\u00e0 x\u00e3 Qu\u1ebf Thi\u1ec7n, t\u1ec9nh V\u0129nh Long.\nAgent: D\u1ea1 em ghi nh\u1eadn r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng s\u00e1u m\u01b0\u01a1i ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: D\u1ea1 \u0111\u00fang v\u1eady. Xe em xe gia \u0111\u00ecnh, h\u1ed5ng c\u00f3 ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc g\u00ec h\u1ebft.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, em, \u1edd, em, em mua r\u1ed3i lu\u00f4n r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: D\u1ea1 em mua chi\u1ebfc Toyota Innova Cross.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: D\u1ea1.\nAgent: D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: D\u1ea1 em, em l\u1ea5y xe m\u1edbi lu\u00f4n r\u1ed3i v\u1eady, em nh\u1eadn r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Em th\u1ea5y th\u1eddi gian m\u00ecnh mu\u1ed1n b\u00e1n xe l\u00e0 ngay l\u1eadp t\u1ee9c, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1. D\u1ea1 \u0111\u00fang r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n...\nClient: D\u1ea1.\nAgent: ...tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. ...\nClient: D\u1ea1.\nAgent: B\u00ean em k\u1ebft ...\nClient: D\u1ea1, d\u1ea1.\nAgent: n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc...\nClient: D\u1ea1 kh\u00f4ng ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin...\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1, d\u1ea1, s\u1ed1 \u0111\u00f3 l\u00e0 s\u1ed1 Zalo c\u1ee7a em lu\u00f4n.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c...\nClient: D\u1ea1 d\u1ea1.\nAgent: \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo ...\nClient: D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1.\nAgent: anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1, d\u1ea1, r\u1ed3i, r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u0111\u00e3 d\u00e0nh th\u1eddi...\nClient: D\u1ea1 r\u1ed3i.\nAgent: gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh!\nClient: D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1.",
"length": 3538,
"turns": 60
}
✓
AI_EXTRACTION
9.6s
17/08 13:47
▸ Input
{
"model": "deepseek-v4-flash:0731-cloud",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh L\u00ea Nguy\u1ec5n Trung Du \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe kia rondo 2018 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1 alo. D\u1ea1, d\u1ea1 \u0111\u00fang. D\u1ea1. D\u1ea1, d\u1ea1 \u0111\u00fang r\u1ed3i.\nAgent: ...\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: Em, \u1edd, em mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: D\u1ea1 c\u00f3.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: D\u1ea1 kh\u00f4ng ch\u1ecb.\nAgent: D\u1ea1 v\u1eady l\u00e0 xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng n\u1eefa \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 kh\u00f4ng, xe em t\u1eeb \u0111\u1ea7u mua ti\u1ec1n m\u1eb7t. Xe em \u0111i gia \u0111\u00ecnh kh\u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em \u0111\u00e3 n\u1eafm th\u00f4ng tin r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ph\u1ea3i kh\u00f4ng anh?\nClient: D\u1ea1, th\u1ee9 m\u01b0\u1eddi hai kh\u00f4ng m\u01b0\u1eddi t\u00e1m ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf V\u0129nh Long, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf \u0111\u00e2u V\u0129nh Long \u1ea1?\nClient: D\u1ea1, em \u1edf, \u1edd, x\u00e3-- \u0111\u1ecba, \u0111\u1ecba ch\u1ec9 sau s\u00e1p nh\u1eadp ha ch\u00fa, s\u00e1p nh\u1eadp.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: L\u00e0, l\u00e0 m\u00ecnh h\u1ecfi \u0111\u1ecba ch\u1ec9 sau s\u00e1p nh\u1eadp hay l\u00e0 tr\u01b0\u1edbc s\u00e1p nh\u1eadp v\u1eady?\nAgent: D\u1ea1 anh c\u1ee9 \u0111\u1ecdc \u0111\u1ecba ch\u1ec9 hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh l\u00e0 \u0111\u01b0\u1ee3c \u1ea1.\nClient: D\u1ea1, \u01a1, em \u1edf l\u00e0 x\u00e3 Qu\u1ebf Thi\u1ec7n, t\u1ec9nh V\u0129nh Long.\nAgent: D\u1ea1 em ghi nh\u1eadn r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng s\u00e1u m\u01b0\u01a1i ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: D\u1ea1 \u0111\u00fang v\u1eady. Xe em xe gia \u0111\u00ecnh, h\u1ed5ng c\u00f3 ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc g\u00ec h\u1ebft.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, em, \u1edd, em, em mua r\u1ed3i lu\u00f4n r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: D\u1ea1 em mua chi\u1ebfc Toyota Innova Cross.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: D\u1ea1.\nAgent: D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: D\u1ea1 em, em l\u1ea5y xe m\u1edbi lu\u00f4n r\u1ed3i v\u1eady, em nh\u1eadn r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] Em th\u1ea5y th\u1eddi gian m\u00ecnh mu\u1ed1n b\u00e1n xe l\u00e0 ngay l\u1eadp t\u1ee9c, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, d\u1ea1.\nAgent: D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1. D\u1ea1 \u0111\u00fang r\u1ed3i ch\u1ecb.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n...\nClient: D\u1ea1.\nAgent: ...tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. ...\nClient: D\u1ea1.\nAgent: B\u00ean em k\u1ebft ...\nClient: D\u1ea1, d\u1ea1.\nAgent: n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: D\u1ea1. D\u1ea1.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc...\nClient: D\u1ea1 kh\u00f4ng ch\u1ecb.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin...\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1. D\u1ea1, d\u1ea1, s\u1ed1 \u0111\u00f3 l\u00e0 s\u1ed1 Zalo c\u1ee7a em lu\u00f4n.\nAgent: D\u1ea1 v\u00e2ng. [Excitedly] D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c...\nClient: D\u1ea1 d\u1ea1.\nAgent: \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo ...\nClient: D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1.\nAgent: anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: D\u1ea1, d\u1ea1, r\u1ed3i, r\u1ed3i.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u0111\u00e3 d\u00e0nh th\u1eddi...\nClient: D\u1ea1 r\u1ed3i.\nAgent: gian trao \u0111\u1ed5i \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh!\nClient: D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1."
}
▸ Output
{
"asking_price": "300000000",
"car_history": "Xe gia \u0111\u00ecnh, kh\u00f4ng \u0111\u00e2m \u0111\u1ee5ng, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 10,
"intention": "FAST",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "x\u00e3 Qu\u1ebf Thi\u1ec7n, t\u1ec9nh V\u0129nh Long",
"odo": "60000",
"sale_reason": "\u0110\u00e3 mua xe m\u1edbi (Toyota Innova Cross) v\u00e0 c\u1ea7n b\u00e1n xe c\u0169",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 anh L\u00ea Nguy\u1ec5n Trung Du v\u1ec1 vi\u1ec7c b\u00e1n xe Kia Rondo 2018. Anh Du x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 60,000 km, kh\u00f4ng \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh \u0111\u00e3 mua xe m\u1edbi Innova Cross v\u00e0 mu\u1ed1n b\u00e1n xe c\u0169 ngay l\u1eadp t\u1ee9c v\u1edbi gi\u00e1 mong mu\u1ed1n 300 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00eau ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo.",
"year": "2018",
"zalo_status": "TRUE"
}
✓
SLACK_POST
686ms
17/08 13:47
▸ Input
{
"sales_slack_id": "U0BLXQCLA3D",
"sku": "SKU-UEX9DC",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 anh L\u00ea Nguy\u1ec5n Trung Du v\u1ec1 vi\u1ec7c b\u00e1n xe Kia Rondo 2018. Anh Du x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 60,000 km, kh\u00f4ng \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh \u0111\u00e3 mua xe m\u1edbi Innova Cross v\u00e0 mu\u1ed1n b\u00e1n xe c\u0169 ngay l\u1eadp t\u1ee9c v\u1edbi gi\u00e1 mong mu\u1ed1n 300 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00eau ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, \u0111\u1ed3ng th\u1eddi h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo."
}
▸ Output
{
"posted": true,
"thread_ts": "1786948532.476279"
}
✓
CRM_APIS
215ms
17/08 13:47
✓
CRM_ACTIVITIES
154ms
17/08 13:47
✓
SLACK_AUDIO
3.5s
17/08 13:47
✓
UPDATE_CLOSING
128ms
17/08 13:47
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Lê Nguyễn Trung Du đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe kia rondo 2018 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Dạ alo. Dạ, dạ đúng. Dạ. Dạ, dạ đúng rồi. Agent: ... Client: Dạ đúng rồi. Agent: Dạ vâng. ... Client: Em, ờ, em mua mới chính chủ từ đầu. Agent: Dạ em cảm ơn anh. Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Dạ có. Agent: Dạ vâng. ... Client: Dạ không chị. Agent: Dạ vậy là xe mình không còn vay góp ngân hàng nữa đúng không ạ? Client: Dạ không, xe em từ đầu mua tiền mặt. Xe em đi gia đình không ạ. Agent: Dạ vâng, em đã nắm thông tin rồi ạ. Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai không mười tám phải không anh? Client: Dạ, thứ mười hai không mười tám chị. Agent: Dạ vâng. [Excitedly] Em thấy địa chỉ của anh ở Vĩnh Long, không biết cụ thể mình ở đâu Vĩnh Long ạ? Client: Dạ, em ở, ờ, xã-- địa, địa chỉ sau sáp nhập ha chú, sáp nhập. Agent: Dạ vâng. ... Client: Là, là mình hỏi địa chỉ sau sáp nhập hay là trước sáp nhập vậy? Agent: Dạ anh cứ đọc địa chỉ hiện tại của mình là được ạ. Client: Dạ, ơ, em ở là xã Quế Thiện, tỉnh Vĩnh Long. Agent: Dạ em ghi nhận rồi ạ. Dạ xe mình hiện đã chạy khoảng sáu mươi nghìn kilomet đúng không ạ? Client: Dạ đúng rồi ạ. Agent: Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha? Client: Dạ đúng vậy. Xe em xe gia đình, hổng có phát sinh đâm đụng, ngập nước gì hết. Agent: Dạ em cảm ơn anh. Dạ em thấy mình bán xe vì muốn đổi xe mới, đúng không ạ? Client: Dạ, em, ờ, em, em mua rồi luôn rồi chị. Agent: Dạ vâng. [Excitedly] Không biết mình đã tìm hiểu hay đặt cọc mẫu xe nào chưa ạ? Client: Dạ em mua chiếc Toyota Innova Cross. Agent: dạ, em nắm thông tin của mình ạ!... Client: Dạ. Agent: Dạ mình dự kiến khoảng bao lâu nữa lấy xe mới ạ? Client: Dạ em, em lấy xe mới luôn rồi vậy, em nhận rồi ạ. Agent: Dạ vâng. [Excitedly] Em thấy thời gian mình muốn bán xe là ngay lập tức, đúng không ạ? Client: Dạ, dạ. Agent: Dạ em thấy mức giá mong muốn của anh là ba trăm triệu đồng, có đúng không ạ? Client: Dạ đúng rồi chị. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ ba trăm triệu đồng đúng không ạ? Client: Dạ. Dạ. Dạ đúng rồi chị. Agent: Dạ em ghi nhận mức giá mong muốn ba trăm triệu đồng của mình rồi ạ. Dạ bên em thu phí dịch vụ chỉ một phần... Client: Dạ. Agent: ...trăm trên giá bán cuối cùng thôi ạ. ... Client: Dạ. Agent: Bên em kết ... Client: Dạ, dạ. Agent: nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Dạ. Dạ. Agent: Dạ anh có thắc mắc... Client: Dạ không chị. Agent: Dạ vâng. Dạ anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ, số này mình có chặn tìm kiếm hay nhắn tin... Client: Dạ đúng rồi ạ. Dạ, dạ, số đó là số Zalo của em luôn. Agent: Dạ vâng. [Excitedly] Dạ em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục... Client: Dạ dạ. Agent: ạ. Sau khi kết bạn Zalo ... Client: Dạ, dạ, dạ, dạ, dạ, dạ. Agent: anh gửi giúp em bộ ảnh nội ngoại thất xe và giấy đăng kiểm để chuyên viên bên em hỗ trợ nhanh nhất ạ. Client: Dạ, dạ, rồi, rồi. Agent: Dạ em cảm ơn anh đã dành thời... Client: Dạ rồi. Agent: gian trao đổi ạ. Chúc anh một ngày tốt lành! Client: Dạ, dạ, dạ, dạ.