7ce10cce-a17d-42a4-9f4a-0604c82fbde2
SUCCESS
Time
28/07/2026 07:17:28
Duration
4m 11s
Campaign
-
Conversation ID
conv_3401kyk1b0ecfedbw9qerr6p50sn
Recording
AI Extraction
odo
190000
loan
KHÔNG VAY NGÂN HÀNG
year
2020
status
SUCCESS
summary
Agent Mỹ Linh gọi cho anh Phạm Văn Hưởng, chủ xe MG HS 2020 chính chủ, không vay ngân hàng. Xe đã chạy 190.000 km, không va chạm, không ngập nước, đang ở Việt Yên, Hưng Yên. Anh Hưởng muốn bán xe để đổi sang xe 7-8 chỗ hoặc xe điện, giá mong muốn 390 triệu đồng. Agent đã xác nhận Zalo, đọc lại giá, nói phí 1% và hướng dẫn gửi ảnh sau kết bạn. Cuộc gọi thành công với đầy đủ thông tin.
is_owner
CHÍNH CHỦ
location
Việt Yên, Hưng Yên
intention
SLOW
is_silent
-
info_score
9
is_closing
True
car_history
Không va chạm, không ngập nước
sale_reason
Đổi sang xe 7-8 chỗ hoặc xe điện
zalo_status
TRUE
asking_price
390000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
5ms
28/07 07:17
▸ Input
{
"phone": "0983765875"
}
▸ Output
{
"car_brand": "MG",
"car_model": "HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7",
"lead_id": "7ce10cce-a17d-42a4-9f4a-0604c82fbde2",
"name": "Ph\u1ea1m V\u0103n H\u01b0\u1edfng",
"sales": "U0B6K3SKXB7",
"sku": "FB-QSP5P563"
}
✓
PREPARE_CALL
6.0s
28/07 07:17
▸ Input
{
"car_brand": "MG",
"car_model": "HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7",
"name": "Ph\u1ea1m V\u0103n H\u01b0\u1edfng",
"sku": "FB-QSP5P563"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1785197727.837199",
"variables": {
"anh_chi": "anh",
"car_make": "MG HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 2020",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Ph\u1ea1m V\u0103n H\u01b0\u1edfng"
}
}
✓
OUTBOUND_CALL
8.9s
28/07 07:17
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0983765875",
"variables": {
"anh_chi": "anh",
"car_make": "MG HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 2020",
"data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
"user_name": "Ph\u1ea1m V\u0103n H\u01b0\u1edfng"
}
}
▸ Output
{
"conversation_id": "conv_3401kyk1b0ecfedbw9qerr6p50sn",
"raw": {
"conversation_id": "conv_3401kyk1b0ecfedbw9qerr6p50sn",
"message": "Outbound call initiated",
"sip_call_id": "SCL_ZtGNUpetzctu",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 0s
28/07 07:25
▸ Input
{
"conversation_id": "conv_3401kyk1b0ecfedbw9qerr6p50sn"
}
▸ Output
{
"duration_secs": 251,
"status": "done"
}
✓
TRANSCRIPT
28/07 07:25
▸ Input
{
"raw_turns": 52
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Ph\u1ea1m V\u0103n H\u01b0\u1edfng \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe MG HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 2020 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo! \u0110\u00fang r\u1ed3i \u0111\u00f3. \u0110\u00fang r\u1ed3i \u0111\u00f3. \u1eea.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: V\u00e2ng \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 ...\nClient: Kh\u00f4ng, xe \u0111ang ch\u00ednh ch\u1ee7 ti\u1ec1n m\u1eb7t lu\u00f4n.\nAgent: D\u1ea1, xe m\u00ecnh ch\u00ednh ch\u1ee7 ti\u1ec1n m\u1eb7t lu\u00f4n. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai m\u01b0\u01a1i ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, v\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Xe anh \u0111ang \u1edf khu v\u1ef1c l\u00e0 H\u01b0ng Y\u00ean.\nAgent: ...\nClient: Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean. X\u00e3 Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean.\nAgent: D\u1ea1, Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean \u1ea1. Em ghi nh\u1eadn r\u1ed3i. V\u1eady xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u0110\u00e2u? \u1edc, xe anh ch\u1ea1y kho\u1ea3ng, \u00e0, kho\u1ea3ng 19 v\u1ea1n r\u1ed3i \u1ea1.\nAgent: D\u1ea1, m\u01b0\u1eddi ch\u00edn v\u1ea1n. V\u1eady l\u00e0 m\u1ed9t tr\u0103m ch\u00edn m\u01b0\u01a1i ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn. V\u1eady kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Xe anh kh\u00f4ng, kh\u00f4ng va ch\u1ea1m, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc.\nAgent: D\u1ea1, v\u1eady anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Anh, \u01a1, nh\u00e0 anh \u0111\u00f4ng ng\u01b0\u1eddi anh, \u1edd, v\u1edbi xe n\u00e0y n\u0103m ch\u1ed7, anh mu\u1ed1n n\u00e2ng c\u00e1i xe b\u1ea3y ho\u1eb7c t\u00e1m ch\u1ed7 \u00e1.\nAgent: D\u1ea1, v\u1eady l\u00e0 m\u00ecnh b\u00e1n \u0111\u1ec3 \u0111\u1ed5i sang xe b\u1ea3y ho\u1eb7c t\u00e1m ch\u1ed7. Kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc...\nClient: \u0110\u00e2u m\u00e0?\nAgent: D\u1ea1, kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 ...\nClient: Anh ch\u01b0a.\nAgent: D\u1ea1, anh ch\u01b0a t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i, anh, anh ch\u01b0a. \u0110ang, \u1edd, c\u00f3 t\u00ecm hi\u1ec3u th\u00ec \u0111ang t\u00ednh l\u00e0, l\u00e0, \u1edd, thay sang xe \u0111i\u1ec7n.\nAgent: D\u1ea1, m\u00ecnh \u0111ang t\u00ednh thay sang xe \u0111i\u1ec7n. B\u00ean em c\u00f3 li\u00ean k\u1ebft v\u1edbi VinFast v\u00e0 BYD \u0111\u1ec3 \u0111\u1ed5i x\u0103ng sang \u0111i\u1ec7n v\u1edbi gi\u00e1 t\u1ed1t h\u01a1n gi\u00e1 ni\u00eam y\u1ebft t\u1ea1i h\u00e3ng. Anh quan t\u00e2m d\u00f2ng xe n\u00e0o c\u1ee9 nh\u1eafn b\u1ea1n chuy\u00ean vi\u00ean b\u00ean em \u0111\u1ec3 b\u1ea1n t\u01b0 v\u1ea5n chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh qua Zalo \u1ea1.\nClient: \u1eeam.\nClient: \u1eeam, \u1eebm, \u1eebm. Anh th\u00ec \u0111ang quan t\u00e2m \u0111\u1ebfn hai con l\u00e0, m\u1ed9t l\u00e0 Limo Green v\u00e0 hai n\u1eefa l\u00e0 MPV7.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh \u0111ang quan t\u00e2m hai d\u00f2ng xe \u0111\u00f3. V\u1eady hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1eeam. \u1edc, anh, \u01a1, d\u1ef1 ki\u1ebfn l\u00e0 n\u1ebfu, \u1edd, m\u00e0 m\u1ed9t tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c, hai tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1, v\u1eady l\u00e0 kho\u1ea3ng m\u1ed9t \u0111\u1ebfn hai tu\u1ea7n t\u1edbi \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn. V\u1eady anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Anh th\u00ec \u0111ang k\u1ef3 v\u1ecdng l\u00e0 gi\u00e1 kho\u1ea3ng 300 tri\u1ec7u.\nAgent: D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1edc, \u1edd, \u1edd.\nAgent: ...\nClient: Ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u em \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1edc. \u1eeam, \u1eebm. \u1eeam, \u1eebm. \u1eeam, \u1eebm. \u1edc, kh\u00f4ng, anh th\u1ea5y th\u1ebf l\u00e0 b\u00ecnh th\u01b0\u1eddng, th\u1ebf l\u00e0 c\u00f2n r\u1ebb. Ph\u00ed th\u1ebf c\u00f2n r\u1ebb.\nAgent: D\u1ea1, v\u1eady anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm...\nClient: \u1edc, \u0111\u00fang r\u1ed3i em, s\u1ed1 Zalo c\u1ee7a anh.\nAgent: D\u1ea1,...\nClient: Kh\u00f4ng ch\u1eb7n em \u1ea1.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eea. \u1eea.\nClient: \u1edc. \u00c0, \u00e0, \u00e0, ok, ok. \u1eeam, \u1eeb.",
"length": 3716,
"turns": 50
}
✓
AI_EXTRACTION
1m 24s
28/07 07:27
▸ Input
{
"model": "DeepSeek-V4-Flash",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Ph\u1ea1m V\u0103n H\u01b0\u1edfng \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe MG HS b\u1ea3n 1.5. N\u01b0m s\u1ea3n xu\u1ea5t \u0111\u0103ng k\u00fd n\u0103m . S\u1ed1 \u0111i b\u1ea3o d\u01b0\u1ee1ng \u0111\u1ea7y \u0111\u1ee7 2020 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo! \u0110\u00fang r\u1ed3i \u0111\u00f3. \u0110\u00fang r\u1ed3i \u0111\u00f3. \u1eea.\nAgent: D\u1ea1, v\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: V\u00e2ng \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 ...\nClient: Kh\u00f4ng, xe \u0111ang ch\u00ednh ch\u1ee7 ti\u1ec1n m\u1eb7t lu\u00f4n.\nAgent: D\u1ea1, xe m\u00ecnh ch\u00ednh ch\u1ee7 ti\u1ec1n m\u1eb7t lu\u00f4n. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai m\u01b0\u01a1i ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, v\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: Xe anh \u0111ang \u1edf khu v\u1ef1c l\u00e0 H\u01b0ng Y\u00ean.\nAgent: ...\nClient: Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean. X\u00e3 Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean.\nAgent: D\u1ea1, Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean \u1ea1. Em ghi nh\u1eadn r\u1ed3i. V\u1eady xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u0110\u00e2u? \u1edc, xe anh ch\u1ea1y kho\u1ea3ng, \u00e0, kho\u1ea3ng 19 v\u1ea1n r\u1ed3i \u1ea1.\nAgent: D\u1ea1, m\u01b0\u1eddi ch\u00edn v\u1ea1n. V\u1eady l\u00e0 m\u1ed9t tr\u0103m ch\u00edn m\u01b0\u01a1i ngh\u00ecn kilomet \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn. V\u1eady kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Xe anh kh\u00f4ng, kh\u00f4ng va ch\u1ea1m, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc.\nAgent: D\u1ea1, v\u1eady anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Anh, \u01a1, nh\u00e0 anh \u0111\u00f4ng ng\u01b0\u1eddi anh, \u1edd, v\u1edbi xe n\u00e0y n\u0103m ch\u1ed7, anh mu\u1ed1n n\u00e2ng c\u00e1i xe b\u1ea3y ho\u1eb7c t\u00e1m ch\u1ed7 \u00e1.\nAgent: D\u1ea1, v\u1eady l\u00e0 m\u00ecnh b\u00e1n \u0111\u1ec3 \u0111\u1ed5i sang xe b\u1ea3y ho\u1eb7c t\u00e1m ch\u1ed7. Kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc...\nClient: \u0110\u00e2u m\u00e0?\nAgent: D\u1ea1, kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 ...\nClient: Anh ch\u01b0a.\nAgent: D\u1ea1, anh ch\u01b0a t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u0111\u00fang r\u1ed3i, anh, anh ch\u01b0a. \u0110ang, \u1edd, c\u00f3 t\u00ecm hi\u1ec3u th\u00ec \u0111ang t\u00ednh l\u00e0, l\u00e0, \u1edd, thay sang xe \u0111i\u1ec7n.\nAgent: D\u1ea1, m\u00ecnh \u0111ang t\u00ednh thay sang xe \u0111i\u1ec7n. B\u00ean em c\u00f3 li\u00ean k\u1ebft v\u1edbi VinFast v\u00e0 BYD \u0111\u1ec3 \u0111\u1ed5i x\u0103ng sang \u0111i\u1ec7n v\u1edbi gi\u00e1 t\u1ed1t h\u01a1n gi\u00e1 ni\u00eam y\u1ebft t\u1ea1i h\u00e3ng. Anh quan t\u00e2m d\u00f2ng xe n\u00e0o c\u1ee9 nh\u1eafn b\u1ea1n chuy\u00ean vi\u00ean b\u00ean em \u0111\u1ec3 b\u1ea1n t\u01b0 v\u1ea5n chi ti\u1ebft ch\u01b0\u01a1ng tr\u00ecnh qua Zalo \u1ea1.\nClient: \u1eeam.\nClient: \u1eeam, \u1eebm, \u1eebm. Anh th\u00ec \u0111ang quan t\u00e2m \u0111\u1ebfn hai con l\u00e0, m\u1ed9t l\u00e0 Limo Green v\u00e0 hai n\u1eefa l\u00e0 MPV7.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh \u0111ang quan t\u00e2m hai d\u00f2ng xe \u0111\u00f3. V\u1eady hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1eeam. \u1edc, anh, \u01a1, d\u1ef1 ki\u1ebfn l\u00e0 n\u1ebfu, \u1edd, m\u00e0 m\u1ed9t tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c, hai tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1, v\u1eady l\u00e0 kho\u1ea3ng m\u1ed9t \u0111\u1ebfn hai tu\u1ea7n t\u1edbi \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn. V\u1eady anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Anh th\u00ec \u0111ang k\u1ef3 v\u1ecdng l\u00e0 gi\u00e1 kho\u1ea3ng 300 tri\u1ec7u.\nAgent: D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1edc, \u1edd, \u1edd.\nAgent: ...\nClient: Ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u em \u1ea1.\nAgent: D\u1ea1, v\u1eady l\u00e0 ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i em. \u1eea.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m ch\u00edn m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1edc. \u1eeam, \u1eebm. \u1eeam, \u1eebm. \u1eeam, \u1eebm. \u1edc, kh\u00f4ng, anh th\u1ea5y th\u1ebf l\u00e0 b\u00ecnh th\u01b0\u1eddng, th\u1ebf l\u00e0 c\u00f2n r\u1ebb. Ph\u00ed th\u1ebf c\u00f2n r\u1ebb.\nAgent: D\u1ea1, v\u1eady anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm...\nClient: \u1edc, \u0111\u00fang r\u1ed3i em, s\u1ed1 Zalo c\u1ee7a anh.\nAgent: D\u1ea1,...\nClient: Kh\u00f4ng ch\u1eb7n em \u1ea1.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eea. \u1eea.\nClient: \u1edc. \u00c0, \u00e0, \u00e0, ok, ok. \u1eeam, \u1eeb."
}
▸ Output
{
"asking_price": "390000000",
"car_history": "Kh\u00f4ng va ch\u1ea1m, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc",
"fee_confirmed": "TRUE",
"info_score": 9,
"intention": "SLOW",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean",
"odo": "190000",
"sale_reason": "\u0110\u1ed5i sang xe 7-8 ch\u1ed7 ho\u1eb7c xe \u0111i\u1ec7n",
"status": "SUCCESS",
"summary": "Agent M\u1ef9 Linh g\u1ecdi cho anh Ph\u1ea1m V\u0103n H\u01b0\u1edfng, ch\u1ee7 xe MG HS 2020 ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y 190.000 km, kh\u00f4ng va ch\u1ea1m, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc, \u0111ang \u1edf Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean. Anh H\u01b0\u1edfng mu\u1ed1n b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang xe 7-8 ch\u1ed7 ho\u1eb7c xe \u0111i\u1ec7n, gi\u00e1 mong mu\u1ed1n 390 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau k\u1ebft b\u1ea1n. Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng v\u1edbi \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin.",
"year": "2020",
"zalo_status": "TRUE"
}
✓
SLACK_POST
650ms
28/07 07:27
▸ Input
{
"sales_slack_id": "U0B6K3SKXB7",
"sku": "FB-QSP5P563",
"status": "SUCCESS",
"summary": "Agent M\u1ef9 Linh g\u1ecdi cho anh Ph\u1ea1m V\u0103n H\u01b0\u1edfng, ch\u1ee7 xe MG HS 2020 ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u0111\u00e3 ch\u1ea1y 190.000 km, kh\u00f4ng va ch\u1ea1m, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc, \u0111ang \u1edf Vi\u1ec7t Y\u00ean, H\u01b0ng Y\u00ean. Anh H\u01b0\u1edfng mu\u1ed1n b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang xe 7-8 ch\u1ed7 ho\u1eb7c xe \u0111i\u1ec7n, gi\u00e1 mong mu\u1ed1n 390 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau k\u1ebft b\u1ea1n. Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng v\u1edbi \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin."
}
▸ Output
{
"posted": true,
"thread_ts": "1785197727.837199"
}
✓
CRM_APIS
189ms
28/07 07:27
✓
CRM_ACTIVITIES
127ms
28/07 07:27
✓
SLACK_AUDIO
4.1s
28/07 07:27
✓
UPDATE_CLOSING
341ms
28/07 07:27
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Phạm Văn Hưởng đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe MG HS bản 1.5. Nưm sản xuất đăng ký năm . Số đi bảo dưỡng đầy đủ 2020 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Alo! Đúng rồi đó. Đúng rồi đó. Ừ. Agent: Dạ, vậy xe mình hiện có còn vay góp ngân hàng không ạ? Client: Vâng ạ. Agent: Dạ, vậy là ... Client: Không, xe đang chính chủ tiền mặt luôn. Agent: Dạ, xe mình chính chủ tiền mặt luôn. Vậy cho em xác nhận lại xe mình là đời sản xuất năm hai không hai mươi phải không anh? Client: Đúng rồi ạ. Ừ. Agent: Dạ, vậy hiện tại xe mình đang ở khu vực nào ạ? Client: Xe anh đang ở khu vực là Hưng Yên. Agent: ... Client: Việt Yên, Hưng Yên. Xã Việt Yên, Hưng Yên. Agent: Dạ, Việt Yên, Hưng Yên ạ. Em ghi nhận rồi. Vậy xe mình hiện đã chạy khoảng bao nhiêu kilomet rồi ạ? Client: Đâu? Ờ, xe anh chạy khoảng, à, khoảng 19 vạn rồi ạ. Agent: Dạ, mười chín vạn. Vậy là một trăm chín mươi nghìn kilomet đúng không ạ? Client: Đúng rồi ạ. Ừ. Agent: Dạ, em ghi nhận. Vậy không biết xe mình có từng va chạm nặng hay bị ngập nước gì không ạ? Client: Xe anh không, không va chạm, không ngập nước. Agent: Dạ, vậy anh bán xe lần này vì lý do gì ạ? Client: Anh, ơ, nhà anh đông người anh, ờ, với xe này năm chỗ, anh muốn nâng cái xe bảy hoặc tám chỗ á. Agent: Dạ, vậy là mình bán để đổi sang xe bảy hoặc tám chỗ. Không biết mình đã tìm hiểu hay đặt cọc... Client: Đâu mà? Agent: Dạ, không biết mình đã ... Client: Anh chưa. Agent: Dạ, anh chưa tìm hiểu hay đặt cọc mẫu xe nào đúng không ạ? Client: Ừm, đúng rồi, anh, anh chưa. Đang, ờ, có tìm hiểu thì đang tính là, là, ờ, thay sang xe điện. Agent: Dạ, mình đang tính thay sang xe điện. Bên em có liên kết với VinFast và BYD để đổi xăng sang điện với giá tốt hơn giá niêm yết tại hãng. Anh quan tâm dòng xe nào cứ nhắn bạn chuyên viên bên em để bạn tư vấn chi tiết chương trình qua Zalo ạ. Client: Ừm. Client: Ừm, ừm, ừm. Anh thì đang quan tâm đến hai con là, một là Limo Green và hai nữa là MPV7. Agent: Dạ, em ghi nhận là mình đang quan tâm hai dòng xe đó. Vậy hiện tại anh có kế hoạch bán xe này trong bao lâu ạ? Tầm một tuần hay hơn ạ? Client: Ừm. Ờ, anh, ơ, dự kiến là nếu, ờ, mà một tuần cũng được, hai tuần cũng được. Agent: Dạ, vậy là khoảng một đến hai tuần tới đúng không ạ? Client: Đúng rồi ạ. Ừ. Agent: Dạ, em ghi nhận. Vậy anh mong muốn bán xe này với mức giá khoảng bao nhiêu ạ? Client: Anh thì đang kỳ vọng là giá khoảng 300 triệu. Agent: Dạ, em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì mình chỉnh giúp em nha. Dạ ba trăm triệu đúng không ạ? Client: Ờ, ờ, ờ. Agent: ... Client: Ba trăm chín mươi triệu em ạ. Agent: Dạ, vậy là ba trăm chín mươi triệu đúng không ạ? Client: Đúng rồi em. Ừ. Agent: Dạ, em ghi nhận mức giá mong muốn ba trăm chín mươi triệu của mình rồi ạ. Bên em thu phí dịch vụ chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người mua tiềm năng để mang lại giá tốt nhất cho mình ạ. Anh có thắc mắc gì về phí dịch vụ hay cách hoạt động của Vu-Ca không ạ? Client: Ờ. Ừm, ừm. Ừm, ừm. Ừm, ừm. Ờ, không, anh thấy thế là bình thường, thế là còn rẻ. Phí thế còn rẻ. Agent: Dạ, vậy anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ? Số này mình có chặn tìm kiếm... Client: Ờ, đúng rồi em, số Zalo của anh. Agent: Dạ,... Client: Không chặn em ạ. Agent: Dạ, em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ. Sau khi kết bạn Zalo anh gửi giúp em bộ ảnh nội ngoại thất xe và giấy đăng kiểm để chuyên viên bên em hỗ trợ nhanh nhất ạ. Client: Ừ. Ừ. Client: Ờ. À, à, à, ok, ok. Ừm, ừ.