{
  "phone": "0936482933"
}

{
  "car_brand": "Ford",
  "car_model": "Everest",
  "name": "Nguy\u1ec5n Tu\u1ea5n",
  "sku": "FB-GDTNBTJC"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0936482933",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Ford Everest 2016",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin. M\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 Vu-Ca \u0111\u00e3 b\u00e1o kh\u00e1ch tr\u01b0\u1edbc \u0111\u00f3 l\u00e0 1% \u2014 khi n\u00f3i v\u1ec1 ph\u00ed ph\u1ea3i d\u00f9ng \u0110\u00daNG m\u1ee9c n\u00e0y, kh\u00f4ng b\u00e1o m\u1ee9c kh\u00e1c.",
    "user_name": "Nguy\u1ec5n Tu\u1ea5n"
  }
}

{
  "conversation_id": "conv_8301kyvt5z72er4v2vqzkzhw1pda"
}

{
  "raw_turns": 59
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Tu\u1ea5n \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Ford Everest 2016 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1, alo. \u201cCh\u1ecb h\u00e3y ghi l\u1ea1i cho em c\u00e1i, c\u00f3 c\u00e1i g\u00ec anh kh\u00f4ng ghi l\u1ea1i cho em r\u00f5 r\u1ec7t. \u0110\u00f3 l\u00e0 nh\u1eefng th\u00f4ng tin tr\u00ean \u0111\u00e2y, ch\u1ecb hi\u1ec3u \u00fd t\u00f4i ch\u1ee9? H\u01a1i th\u1eadt ra, l\u00e0m sao l\u00e0 con s\u1ed1 th\u1ef1c t\u1ebf m\u00e0 anh, l\u00e0 c\u00f3 l\u00e0, c\u00e1i ph\u1edf \u1ee9c c\u1ee7a h\u1ecdkh\u00f4ng ch\u1ec9 l\u00e0 8 tri\u1ec7u, c\u00f2n m\u1ed9t c\u00e2u chuy\u1ec7n-\u201d Kh\u00f4ng, anh l\u1ea5y l\u1ea1i c\u1ee7a m\u1ed9t anh b\u1ea1n, \u1edd, kh\u00f4ng \u0103n tr\u01b0\u1edbc.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i \u1ea1. V\u1eady l\u00e0 xe n\u00e0y m\u00ecnh mua l\u1ea1i t\u1eeb m\u1ed9t ng\u01b0\u1eddi b\u1ea1n ch\u1ee9 kh\u00f4ng ph\u1ea3i ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. Nh\u01b0ng m\u00e0 xe n\u00f3i chung l\u00e0 xe \u0111\u1eb9p.\nAgent: d\u1ea1, em ...\nClient: Xe c\u0169ng ch\u1ec9 c\u00f3 s\u1eed-s\u1eed d\u1ee5ng c\u00e1 nh\u00e2n \u00edt, n\u00f3i chung l\u00e0 c\u0169ng b\u1ea3o qu\u1ea3n t\u1ed1t v\u00e0 c\u0169ng \u0111\u1ed9 l\u1ea1i x\u1ecbn x\u00e1t t\u1ed1t r\u1ed3i v\u00e0 \u1ea5y h\u1ebft r\u1ed3i. M\u1edf c\u1eeda t\u1ef1 \u0111\u1ed9ng c\u00e1c th\u1ee9 h\u1ebft r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: N\u00f3 v\u1eabn ch\u00ednh ch\u1ee7, \u01a1, anh sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 r\u1ed3i. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Sang c\u00f3, kh\u00f4ng vay m\u01b0\u1ee3n g\u00ec c\u1ea3, v\u1ec1 ch\u00ednh ch\u1ee7 lu\u00f4n.\nAgent: D\u1ea1, em ghi nh\u1eadn...\nClient: D\u1ea1.\nAgent: ...l\u00e0 xe m\u00ecnh kh\u00f4ng vay ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0...\nClient: C\u00f3.\nAgent: ...\nClient: C\u00f3 bi\u1ebft l\u00e0 kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, \u01a1, \u0111\u00e2m \u0111\u1ee5ng, ng\u1eadp n\u01b0\u1edbc, tai n\u1ea1n g\u00ec h\u1ebft. Nh\u00e1.\nAgent: D\u1ea1 v\u00e2ng. Em xin ph\u00e9p x\u00e1c nh\u1eadn l\u1ea1i l\u00e0 xe m\u00ecnh s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi s\u00e1u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1...\nClient: M\u00e0u ghi x\u00e1m. N-n\u00f3i chung l\u00e0 m\u00e0u \u0111\u1eb9p, m\u00e0u \u0111\u1ea5y nhi\u1ec1u ng\u01b0\u1eddi th\u00edch. C\u00e1i ki\u1ec3u m\u00e0u ghi \u0111\u00e1 \u0111\u1ea5y, m\u00e0u x\u00e1m x\u00e1m \u0111\u1ea5y.\nAgent: D\u1ea1 v\u00e2ng. Em ghi nh\u1eadn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: D\u1ea1, n\u00f3 \u1edf M\u00ea Linh, D\u1ea1, n\u00f3...\nAgent: D\u1ea1...\nClient: Sao c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec \u1edf ngo\u00e0i kh\u00f4ng?\nAgent: D\u1ea1 kh\u00f4ng \u1ea1. Em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u1edf M\u00ea Linh \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u1eeam, \u0111\u1ea5y l\u00e0 v\u1ec1 th\u00f4ng tin trong \u1ea5y r\u1ed3i \u0111\u1ea5y.\nAgent: D\u1ea1...\nClient: Ch\u01b0a \u0111\u00fang t\u00ed n\u1eefa. \u0110\u00fang kho\u1ea3ng 12 v\u1ea1n, \u1edd, 6 hay 12 v\u1ea1n 8 g\u00ec \u0111\u1ea5y. Kho\u1ea3ng, kho\u1ea3ng \u0111\u1ea5y anh, kh\u00f4ng \u0111\u1ec3 \u00fd l\u1eafm \u0111\u00e2u.\nAgent: D\u1ea1, v\u1eady ...\nClient: Nh\u00ecn v\u00e0o kho\u1ea3ng kia th\u00f4i. \u1eea.\nAgent: em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y kho\u1ea3ng m\u01b0\u1eddi hai v\u1ea1n t\u00e1m \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay...\nClient: R\u1ed3i. Kh\u00f4ng va ch\u1ea1m, kh\u00f4ng \u0111\u00e2m \u0111\u1ee5ng, kh\u00f4ng ng\u1eadp n\u01b0\u1edbc.\nAgent: D\u1ea1 v\u00e2ng...\nClient: N\u00f3i chung l\u00e0 xe \u0111\u1eb9p m\u00e0 b\u1ea3o qu\u1ea3n t\u1ed1t, \u0111i b\u1ea3o qu\u1ea3n t\u1ed1t nha.\nAgent: D\u1ea1 v\u00e2ng. Em ghi nh\u1eadn \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Em th\u00edch b\u00e1n th\u00ec b\u00e1n th\u00f4i.\nAgent: D\u1ea1...\nClient: Ch\u00e0o anh \u1ea1. Th\u00ec b\u00e2y gi\u1edd b\u1ea1n, \u1edd, \u0111\u00e2y l\u00e0 \u0111\u01b0\u1ee3c bao nhi\u00eau?\nAgent: ...\nClient: Th\u00ec, th\u00ec n\u00f3i sao c\u0169ng th\u00ec-- alo, \u0111\u00e2y, n\u1ebfu nh\u01b0 m\u00e0 gi\u00e1 c\u1ea3 m\u00e0 \u01b0ng, h\u1ee3p l\u00fd th\u00ec, alo, th\u00ec anh, \u01a1, thu\u1ed9c b\u00e1o \u0111\u1ecba ch\u1ec9 r\u1ed3i m\u00e0 \u1ea5y. C\u00f2n b\u00e2y gi\u1edd, \u1edd, \u0111i v\u1ec1 \u0111ang \u0111\u1ec3 \u1edf d\u01b0\u1edbi nh\u00e0 xe nh\u01b0ng m\u00e0 n\u00f3 b\u1ea9n l\u1eafm, ch\u1ee5p \u1ea3nh ch\u1ea3 \u0111\u01b0\u1ee3c \u0111\u00e2u. \u1eeam, n\u1ebfu m\u00e0 ch\u1ee5p \u1ea3nh th\u00ec ph\u1ea3i ch\u1eafc mai, \u01a1, mai kia, b\u1edfi v\u00ec n\u00f3 \u0111ang m\u01b0a th\u1ebf n\u00e0y, mai kia r\u1eeda xong r\u1ed3i ch\u1ee5p \u1ea3nh g\u1eedi cho.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady l\u00e0 m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, th\u1ebf th\u00f4i. C\u00f2n ch\u1eb3ng c\u00f3 l\u00fd do g\u00ec c\u1ea3. N\u00ean l\u00e0 b\u00e2y gi\u1edd b\u00e1n th\u00ec c\u00f3 b\u00e1n th\u00ec, th\u00ec c\u0169ng \u0111\u01b0\u1ee3c, m\u00e0 n\u1ebfu kh\u00f4ng th\u00ec, th\u00ec qua th\u00e1ng 7 th\u00ec c\u0169ng b\u00e1n m\u1edbi mua \u0111\u01b0\u1ee3c xe m\u1edbi th\u00ec, th\u00ec th\u00e1ng 8 m\u1edbi mua ch\u1ee9 th\u00e1ng 7 \u0103-- ch\u1ea3 mua. N\u00ean l\u00fac n\u00e0o b\u00e1n c\u0169ng \u0111\u01b0\u1ee3c. \u0110\u01b0a gi\u00e1 c\u1ea3 h\u1ee3p l\u00fd th\u00ec b\u00e1n th\u00f4i, c\u00f2n sau khi b\u00e1n xong th\u00ec giao d\u1ecbch tr\u1ea3 cho b\u1ecdn em, \u01a1, ph\u1ea7n tr\u0103m.\nAgent: D\u1ea1 v\u00e2ng. Kh\u00f4ng...\nClient: D\u1ea1.\nAgent: bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c...\nClient: Sao?\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u01b0a, ch\u01b0a, kh\u00f4ng. Anh, anh, \u01a1, c\u00e1i \u0111\u1ea5y th\u00ec, \u1edd, kh\u00f4ng lo. Anh mu\u1ed1n mua n\u00e0o th\u00ec anh, anh s\u1ebd bi\u1ebft \u1edf \u0111\u00e2y, anh, anh mua \u0111\u01b0\u1ee3c. T\u00f3m l\u1ea1i l\u00e0 ch\u01b0a \u0111\u1eb7t c\u1ecdc \u0111\u01b0\u1ee3c c\u00e1i g\u00ec c\u1ea3. L\u00fac n\u00e0o th\u00edch th\u00ec mua, th\u00edch th\u00ec b\u00e1n th\u1ebf th\u00f4i. Kh\u00f4ng ph\u1ee5 thu\u1ed9c g\u00ec c\u1ea3. Kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0 c\u0169ng kh\u00f4ng \u0111\u1eb7t c\u1ecdc c\u00e1i g\u00ec. Th\u00edch th\u00ec anh mua lu\u00f4n, xu\u1ed1ng ti\u1ec1n lu\u00f4n v\u00e0 th\u00edch anh b\u00e1n th\u00ec anh b\u00e1n lu\u00f4n, giao gi\u1ea5y t\u1edd lu\u00f4n ch\u1ee9 kh\u00f4ng, kh\u00f4ng c\u00f3 g\u00ec m\u00e0 ph\u1ea3i, \u1ea5, \u1ea5c c\u1ea3, c\u1ecdc nh\u1eefng c\u00e1i g\u00ec h\u1ebft, nh\u00e1.\nAgent: D\u1ea1 v\u00e2ng. V\u1eady hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: M\u1ed9t tu\u1ea7n c\u0169ng \u0111\u01b0\u1ee3c, ho\u1eb7c l\u00e0 h\u00f4m n\u00e0o c\u00f3 kh\u00e1ch c\u0169ng \u0111\u01b0\u1ee3c. B\u1edfi v\u00ec anh ch\u1ea3 n\u00f3i v\u1edbi ai c\u1ea3 m\u00e0 anh ch\u1ec9 n\u00f3i v\u1edbi, v\u1edbi b\u1ecdn em anh ch\u1ec9-- b\u1edfi v\u00ec anh c\u0169ng kh\u00f4ng th\u00edch l\u00e0 \u1ea5y nhi\u1ec1u ng\u01b0\u1eddi. Ch\u1ea3 n\u00f3i b\u00ean b\u1ecdn em th\u00ec anh s\u1ebd th\u00f4ng b\u00e1o b\u1ecdn em v\u1eady th\u00f4i. Nghe ch\u01b0a? B\u1edfi v\u00ec n\u00f3 c\u0169ng c\u00f3, \u01a1, ti\u1ec1n r\u1ed3i n\u00f3 c\u0169ng-- b\u00e2y gi\u1edd xe n\u00e0y th\u00ec c\u00f3 ph\u1ea3i nhi\u1ec1u ti\u1ec1n l\u1eafm \u0111\u00e2u. B\u1edfi ti\u1ec1n nh\u01b0 m\u1edbi th\u00ec n\u00f3 c\u00f2n ti\u1ec1n th\u00ec b\u00e2y gi\u1edd n\u00f3 c\u0169ng b\u00ecnh th\u01b0\u1eddng n\u00ean l\u00e0, l\u00e0, l\u00e0 kh\u00f4ng c\u00f3 \u0111\u1eb7t ra \u0111i\u1ec1u ki\u1ec7n l\u00e0 b\u00e1n bao l\u00e2u c\u1ea3, l\u00fac n\u00e0o c\u00f3 kh\u00e1ch th\u00ec b\u1ecdn em k\u1ebft n\u1ed1i cho anh l\u00e0 \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1 v\u00e2ng. ...\nClient: \u1eea.\nClient: M\u1ed9t tu\u1ea7n.\nAgent: Em ghi nh\u1eadn \u1ea1...\nClient: \u1eeam.\nClient: Th\u1ebf cho m\u00e3i kh\u00f4ng c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec. D\u1ea1.\nAgent: D\u1ea1 anh ...\nClient: R\u1ed3i, OK nh\u00e1.\nAgent: D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?"
}

{
  "sales_slack_id": "U0B3527USKY",
  "sku": "FB-GDTNBTJC",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng Nguy\u1ec5n Tu\u1ea5n, ch\u1ee7 xe Ford Everest 2016 mua l\u1ea1i t\u1eeb b\u1ea1n v\u00e0 \u0111\u00e3 sang t\u00ean. Xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, ch\u1ea1y kho\u1ea3ng 128.000 km, kh\u00f4ng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n \u0111\u1ec3 \u0111\u1ed5i xe m\u1edbi nh\u01b0ng kh\u00f4ng g\u1ea5p, c\u00f3 th\u1ec3 b\u00e1n trong v\u00f2ng 1 tu\u1ea7n ho\u1eb7c l\u00e2u h\u01a1n. Agent ch\u01b0a x\u00e1c nh\u1eadn Zalo, ch\u01b0a \u0111\u1ecdc l\u1ea1i gi\u00e1, ch\u01b0a n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 v\u00e0 ch\u01b0a \u0111\u01b0a h\u01b0\u1edbng d\u1eabn cu\u1ed1i. C\u1ea7n g\u1ecdi l\u1ea1i \u0111\u1ec3 ho\u00e0n thi\u1ec7n th\u00f4ng tin v\u00e0 ch\u1ed1t giao d\u1ecbch."
}