{
  "phone": "0777909747"
}

{
  "car_brand": "Lexus",
  "car_model": "LS",
  "name": "Duc Nguyen",
  "sku": "FB-HYAYS7DX"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0777909747",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Lexus LS 2008",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Duc Nguyen"
  }
}

{
  "conversation_id": "conv_7001kyp938ynf709t8w4gyksvg2k"
}

{
  "raw_turns": 71
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\" v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i \"ph\u00ed 1%\" sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1%, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Duc Nguyen \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Lexus LS 2008 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u0110\u00fang r\u1ed3i anh. \u00c0. \u0110\u00fang r\u1ed3i. \u1edc. Kh\u00f4ng, \u0111\u00f3 l\u00e0, \u1edd, \u1edd, \u1edd, t\u1eeb \u0111\u1ea7u l\u00e0 c\u1ee7a, \u1edd, \u1edd, \u1edd, m\u1eb9 n\u00f3 mua, \u1edd, \u1edd, \u1edd, n\u00f3, n\u00f3, n\u00f3, n\u00f3, n\u00f3 b\u00e1n l\u1ea1i anh.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1!...\nClient: \u1eeam.\nClient: Ch\u00fang t\u00f4i xem \u0111\u01b0\u1ee3c con \u0111\u1eb9p l\u1eafm, con g\u1ecdi l\u00e0 m\u01a1 lu\u00f4n \u00e1.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: R\u1ed3i. \u1edc, \u1edf tr\u00ean \u0111\u00e2y l\u00e0 c\u1ee7a-c\u1ee7a b\u1ea1n c\u1ee7a anh, n\u00f3, n\u00f3, n\u00f3 \u0111\u1ee1 l\u00e0 do anh \u0111i.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: S\u1ebd g\u1eadt g\u1eadt. Kh\u00f4ng, s\u1ebd g\u1eadt g\u1eadt \u0111\u1ea7u l\u00ean r\u1ed3i \u1ea1.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p...\nClient: D\u1ea1 r\u1ed3i.\nAgent: ...\nClient: Kh\u00f4ng, kh\u00f4ng em. Xe kh\u00f4ng vay kh\u00f4ng vay, h\u1ed3i x\u01b0a em tr\u1ea3 ti\u1ec1n h\u1ebft r\u1ed3i.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb t\u00e1m ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u1ede B\u1eafc B\u00ecnh \u1ea1.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: Th\u00ec gi\u1edd tao t\u1ea9m nh\u01b0, \u1edd, g\u1ea7n 80 r\u1ed3i anh.\nAgent: d\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1! D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng \u1ea1.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Em mu\u1ed1n, \u01a1, \u0111\u1ed5i xe m\u1edbi n\u00e8.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Th\u01b0a anh, th\u00ec, \u1eddm, ph\u1ea3i b\u00e1n xong r\u1ed3i m\u1edbi, \u01a1, \u01a1, \u01a1, coi kh\u1ea3 n\u0103ng c\u1ee7a n\u00f3 m\u1edbi mua \u0111\u01b0\u1ee3c em.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: Em trao \u0111\u1ed5i \u0111\u01b0\u1ee3c kh\u00f4ng? Anh \u0111\u00e2u c\u00f3-c\u00f3, \u01a1, c-\u0111\u01b0\u1ee3c c\u1ea9m l\u1eafp \u0111\u00e2u m\u00e0. T\u1eeb m\u1ed9t tu\u1ea7n, m\u1ed9t th\u00e1ng c\u0169ng \u0111\u01b0\u1ee3c, kh\u00f4ng sao.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Em, anh kh\u00f4ng bi\u1ebft lu\u00f4n \u00e1. Cho n\u00ean m\u1edbi nh\u1edd b\u1ea1n em, \u00e1, ch\u1ed1t gi\u00e1 gi\u00f9m nha. Anh kh\u00f4ng bi\u1ebft lu\u00f4n \u00e1. Anh \u0111\u00e2u ph\u1ea3i d\u00e2n ch\u01a1i xe \u0111\u00e2u m\u00e0. Th\u00edch mua \u0111i th\u00f4i.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, m\u00ecnh c\u00f3 nh\u1eafm ch\u1eebng s\u1ebd b\u00e1n xe n\u00e0y trong kho\u1ea3ng gi\u00e1 bao nhi\u00eau ch\u01b0a \u1ea1 \u0111\u1ec3 b\u00ean em h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i t\u1ed1t h\u01a1n \u1ea1?\nClient: N\u1ebfu m\u00e0, \u1edd, ch\u00fang m\u00ecnh nh\u1eadn-- \u1edd, chia ra nh\u1eadn t\u1ea7m 100-- 150, 160 \u0111\u00e2u.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 m\u00ecnh tham kh\u1ea3o \u0111\u01b0\u1ee3c nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1, m\u1ed9t tr\u0103m n\u0103m m\u01b0\u01a1i \u0111\u1ebfn m\u1ed9t tr\u0103m s\u00e1u m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. OK.\nAgent: D\u1ea1, em ghi ...\nClient: M\u00e0u \u0111\u1ecf \u0111\u00e2u em?\nAgent: D\u1ea1, em ghi nh\u1eadn...\nClient: S\u00e1u tr\u0103m.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 m\u00ecnh \u0111ang tham kh\u1ea3o ...\nClient: Sao \u0111\u01b0\u1ee3c gi\u1eadt th\u1ebf v\u1eady?\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 m\u00ecnh \u0111ang tham kh\u1ea3o l\u00e0 m\u1ed9t tr\u0103m n\u0103m m\u01b0\u01a1i \u0111\u1ebfn m\u1ed9t tr\u0103m s\u00e1u m\u01b0\u01a1i tri\u1ec7u r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n...\nClient: S\u00e1u tr\u0103m tri\u1ec7u. S\u00e1u tr\u0103m tri\u1ec7u em \u01a1i. Ch\u1ee9 \u0111\u00e2u c\u00f3 tr\u0103m n\u0103m m\u01b0\u01a1i, tr\u0103m s\u00e1u ch\u1ee5c tri\u1ec7u.\nAgent: D\u1ea1, v\u1eady l\u00e0 s\u00e1u tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u00c0, \u0111\u00fang r\u1ed3i anh. Ch\u1ee9 \u0111\u00e2u khi n\u00e0o m\u1ed9t tr\u0103m, \u01a1, th\u1eadt, khi m\u1ed9t tr\u0103m c\u00e1i \u0111\u1ea5y m\u1ea5y \u0111\u1ec3 trong kere ch\u01a1i \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i...\nClient: \u1eeam.\nClient: R\u1ed3i.\nAgent: ... c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i...\nClient: T\u1ee9c th\u00ec c\u00f3 g\u00ec \u0111\u00e2u m\u00e0 m\u1ec7t thi\u1ec7t.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1...\nClient: \u1eeam. R\u1ed3i, r\u1ed3i.\nAgent: b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1...\nClient: OK.\nClient: D\u1ea1. R\u1ed3i, r\u1ed3i. \u1edd, m\u00ecnh \u0111\u00e3, \u0111\u00e3, \u0111\u00e3 d\u1ea5n d\u1edf m\u1ea5y t\u1ea5m h\u00ecnh c\u1ee7a ng\u01b0\u1eddi ta, b\u00ean em g\u1ed1i l\u00e0 gi\u1eadt, gi\u1eadt. Sao kh\u00f4ng bi\u1ebft n\u1eefa.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u tr\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. B\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng...\nClient: R\u1ed3i, r\u1ed3i.\nAgent: \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a...\nClient: OK.\nClient: Kh\u00f4ng.\nAgent: ...\nClient: \u1eeam.\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng. Ok \u0111\u01b0\u1ee3c r\u1ed3i. Qu\u00e1 t\u1ed1t r\u1ed3i. R\u1ed3i, r\u1ed3i, r\u1ed3i. H\u1eb9n h\u00f2 anh v\u1ec1 cho nha.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1, anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1, em n\u1eafm th\u00f4ng tin c\u1ee7a m\u00ecnh \u1ea1. ...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng ch\u1eb7n ai h\u1ebft.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn...\nClient: \u1edc, n\u00f3-- b\u00e2y gi\u1edd c\u00f3 g\u1ecdi l\u00e0 c\u00f3-c\u00f3-c\u00f3 ch\u1eb7n s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1eebng c\u00f3 g\u1ecdi qua Zalo n\u1eefa, n\u00f3-n\u00f3 kh\u00f3 nghe qu\u00e1, kh\u00f4ng nghe \u0111\u01b0\u1ee3c.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t...\nClient: \u1edc, \u1edd. \u1eeam.\nAgent: xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: R\u1ed3i, r\u1ed3i, r\u1ed3i, r\u1ed3i, r\u1ed3i, r\u1ed3i."
}

{
  "sales_slack_id": "U06LV03KKFE",
  "sku": "FB-HYAYS7DX",
  "status": "SUCCESS",
  "summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 anh Duc Nguyen v\u1ec1 vi\u1ec7c b\u00e1n xe Lexus LS 2008. Xe \u0111\u01b0\u1ee3c mua l\u1ea1i t\u1eeb m\u1eb9 v\u00e0 \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7, kh\u00f4ng c\u00f2n vay ng\u00e2n h\u00e0ng. Xe \u0111ang \u1edf B\u1eafc B\u00ecnh, \u0111\u00e3 ch\u1ea1y g\u1ea7n 80.000 km, ch\u01b0a t\u1eebng va ch\u1ea1m n\u1eb7ng hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i xe m\u1edbi, kh\u00f4ng g\u1ea5p, gi\u00e1 mong mu\u1ed1n 600 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh sau khi k\u1ebft b\u1ea1n."
}