{
  "phone": "0913686821"
}

{
  "car_brand": "mazda",
  "car_model": "3 .",
  "name": "Van Phan",
  "sku": "FB-TFMAQ6QR"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0913686821",
  "variables": {
    "anh_chi": "anh",
    "car_make": "mazda 3 . 2017",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Van Phan"
  }
}

{
  "conversation_id": "conv_1901kz54p9fmerx9kynd5z2348e3"
}

{
  "raw_turns": 74
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Van Phan \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe mazda 3 . 2017 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i, tui \u0111\u00e2y. R\u1ed3i. \u0110\u00fang r\u1ed3i, ch\u00ednh ch\u1ee7 lu\u00f4n.\nAgent: D\u1ea1...\nClient: Xe g\u00ec l\u00e0 mua, ch\u1ea1y kh\u00f4ng?\nAgent: D\u1ea1,...\nClient: B\u00ed s\u1ed1 10.\nAgent: D\u1ea1 em nghe r\u00f5 r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay ...\nClient: Anh nghe kh\u00f4ng? \u00c0.\nAgent: D\u1ea1...\nClient: C\u1ea3u-- c\u1ea3-c\u1ea3 l\u00e2u r\u1ed3i.\nAgent: D\u1ea1...\nClient: R\u00f5. \u1eeam, \u00e0, h\u1ebft lao c\u00f3 vay.\nAgent: D\u1ea1, v\u1eady l\u00e0 xe m\u00ecnh \u0111\u00e3 tr\u1ea3 g\u00f3p xong r\u1ed3i \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Alo. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi b\u1ea3y ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i. Phi\u00ean b\u1ea3n n\u00f3 l\u00e0 1,5.\nAgent: D\u1ea1, em ghi nh\u1eadn r\u1ed3i \u1ea1. D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh ...\nClient: H\u00e0 N\u1ed9i, H\u00e0 N\u1ed9i.\nAgent: D\u1ea1, em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf H\u00e0 N\u1ed9i, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: H\u00e0 N\u1ed9i, T\u0129nh Ninh m\u00e0.\nAgent: D\u1ea1,...\nClient: \u1ede b\u00ean n\u01b0\u1edbc T\u00e2y Ninh, \u1edf b\u00ean n\u01b0\u1edbc Long An m\u00e0, \u1edf Long An c\u0169 \u00e1. B\u00e2y gi\u1edd T\u00e2y Ninh.\nAgent: D\u1ea1,...\nClient: S\u1ed1 sau hai m\u00e0. S\u1ed1 sau hai.\nAgent: D\u1ea1, em xin l\u1ed7i anh, t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe r\u00f5 \u0111\u01b0\u1ee3c \u1ea1. Anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1.\nClient: \u1edcm, \u1eddm, \u1eddm, b\u00ean \u0110\u1ee9c, b\u00ean \u0110\u1ee9c, \u1eddm, Long An, T\u1ed9-- b\u00e2y gi\u1edd l\u00e0 thu\u1ed9c v\u1ec1, \u1eddm, T\u00e2y Ninh r\u1ed3i \u0111\u00f3. \u1eeam. \u0110i show, show h\u00e0ng.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh hi\u1ec7n \u0111ang \u1edf khu v\u1ef1c T\u00e2y Ninh \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: ... nhi\u00eau ...\nClient: C\u00e1i nhi\u00ean l\u00e0, \u00e0, g\u1ea7n, g\u1ea7n, g\u1ea7n 78, \u00e1, ng\u00e0n kilomet, g\u1ea7n 78, ng\u00e0n kilomet.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh \u0111\u00e3 ch\u1ea1y g\u1ea7n b\u1ea3y m\u01b0\u01a1i t\u00e1m ng\u00e0n kilomet r\u1ed3i \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: ...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng c\u00f3. Kh\u00f4ng c\u00f3 g\u00ec h\u1ebft. \u1edc, xe t\u00f4i ch\u1ea1y k\u1ef9 l\u1eafm. \u1edc... Alo?\nAgent: D\u1ea1, em nghe r\u00f5 \u1ea1. D\u1ea1, em ghi nh\u1eadn l\u00e0 xe m\u00ecnh ch\u01b0a t\u1eebng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec...\nClient: \u00c0, \u0111\u00fang, kh\u00f4ng va ch\u1ea1m. \u00c0, th\u00ec, \u1edd, th\u1ea5y b\u00e2y gi\u1edd c\u0169ng nh\u00e0, c\u0169ng \u00edt ch\u1ea1y, r\u1ed3i, \u1edd, \u1edd, n\u00f3i chung, \u1edd, b\u00e2y gi\u1edd l\u00e0 t\u1ef1 h\u1ecfi, h\u1ecfi gi\u00e1 c\u00f3 bao nhi\u00eau, nh\u00e0 c\u0169ng \u00edt ch\u1ea1y l\u1eafm. \u1eeam.\nAgent: D\u1ea1, em...\nClient: V\u00e2ng, \u0111\u1ebfn v\u1edbi xe \u0111\u1ec3 th\u1ef1c hi\u1ec7n ti\u00eau hao. \u1eeam.\nAgent: D\u1ea1, em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady l\u00e0...\nClient: B\u00ean t\u00f4i ghi gi\u00e1 \u0111\u01b0\u1ee3c bao nhi\u00eau? B\u00ean t\u00f4i gi\u00e1...\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh mu\u1ed1n b\u00e1n xe v\u00ec \u00edt s\u1eed d\u1ee5ng \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1?...\nClient: Hello? \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn l\u00e0 m\u00ecnh mu\u1ed1n b\u00e1n xe v\u00ec ...\nClient: B\u00e2y gi\u1edd... \u1eebm, mu\u1ed1n m\u00e0 mu\u1ed1n b\u00e1n xe nh\u01b0ng m\u00e0 coi gi\u00e1 c\u1ea3 bao nhi\u00eau. N\u1ebfu m\u00e0 gi\u00e1 c\u1ea3 \u0111\u01b0\u1ee3c th\u00ec tui, tui b\u00e1n g\u1ed1c.\nAgent: D\u1ea1, em hi\u1ec3u \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Th\u00ec, \u1edd, th\u00ec c\u00f3 bu\u00f4n c\u00e1i th\u00ec tr\u1ea3 gi\u00e1 \u0111\u01b0\u1ee3c bao nhi\u00eau ch\u1ee9 t\u00f4i th\u00ec t\u00ednh b\u00e1n 380 \u00e1.\nAgent: D\u1ea1, em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1. R\u1ed3i. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m t\u00e1m m\u01b0\u01a1i tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ng\u00e0n ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: R\u1ed3i. \u1eeam.\nAgent: D\u1ea1, anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a...\nClient: \u00c0, th\u00ec \u0111\u01a1n ch\u1ec9 m\u1ed9t \u0111\u1ee9a.\nAgent: ...\nClient: V\u00e0 b\u1ed9t ph\u1ee5 cam h\u1ea3? Th\u00ec ph\u00ed giao \u0111\u00f3 sao c\u00f3, c\u00f3?\nAgent: D\u1ea1, ph\u00ed d\u1ecbch v\u1ee5 m\u1ed9t ph\u1ea7n tr\u0103m n\u00e0y ch\u1ec9 t\u00ednh khi m\u00ecnh b\u00e1n xe th\u00e0nh c\u00f4ng th\u00f4i \u1ea1.\nClient: Alo. \u1eea.\nAgent: D\u1ea1, anh c\u00f3 th\u1eafc m\u1eafc...\nClient: \u1edc, ok, c\u00f3, \u0111\u01b0\u1ee3c r\u1ed3i.\nAgent: D\u1ea1, em ghi nh\u1eadn r\u1ed3i \u1ea1...\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng th\u1eafc m\u1eafc n\u1eefa.\nAgent: D\u1ea1, v\u1eady anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a m\u00ecnh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 ...\nClient: \u1edc, c\u00f3, c\u00f3, c\u00f3, c\u00f3.\nAgent: D\u1ea1, em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i ...\nClient: R\u1ed3i, ok, em g\u1ecdi.\nAgent: \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0...\nClient: R\u1ed3i, r\u1ed3i. OK, c\u00f4.\nAgent: gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: R\u1ed3i, ok, c\u1ea3m \u01a1n.\nAgent: D\u1ea1, em c\u1ea3m \u01a1n anh \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t...\nClient: R\u1ed3i, nhi\u1ec1u c\u00e2u chuy\u1ec7n l\u1eafm c\u00f4."
}

{
  "sales_slack_id": "U04QK6ZJTHN",
  "sku": "FB-TFMAQ6QR",
  "status": "SUCCESS",
  "summary": "Kh\u00e1ch l\u00e0 ch\u00ednh ch\u1ee7 xe Mazda 3 2017, \u0111\u00e3 tr\u1ea3 h\u1ebft vay ng\u00e2n h\u00e0ng. Xe ch\u1ea1y g\u1ea7n 78.000 km, ch\u01b0a va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 380 tri\u1ec7u v\u00ec \u00edt s\u1eed d\u1ee5ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh qua Zalo. Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng, \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n SUCCESS."
}