{
  "phone": "0935576969"
}

{
  "sales_slack_id": "U0BG7AJDR6E"
}

{
  "car_brand": "Hyundai",
  "car_model": "Accent",
  "name": "Nguy\u1ec5n Th\u00e0nh",
  "sku": "FB-Y9C5HVHW"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0935576969",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Hyundai Accent 2021",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Nguy\u1ec5n Th\u00e0nh"
  }
}

{
  "conversation_id": "conv_6401m0c6qwnhfat86tsd4xrm8nsz"
}

{
  "raw_turns": 71
}

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Th\u00e0nh \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Hyundai Accent 2021 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i. \u1eeam. \u1eeam. \u1eeam.\nAgent: D\u1ea1 xe ...\nClient: \u0110\u00fang r\u1ed3i em, v\u1edbi s\u1ed1 v\u00e0ng.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u r\u1ed3i \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1eeam. Kh\u00f4ng em, c\u00f3 c\u1ea3 b\u1ea1c xe, t\u00e0i \u0111\u1ed9ng h\u1ebft.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh kh\u00f4ng c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai m\u1ed1t ph\u1ea3i kh\u00f4ng anh?\nClient: Alo. \u1eeam. \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u0111\u1eddi hai kh\u00f4ng hai m\u1ed1t \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: S\u00e0i G\u00f2n em \u01a1i.\nAgent: D\u1ea1 \u1edf S\u00e0i G\u00f2n, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: Qu\u1eadn, \u1edd, An Nang C\u1ea5y, qu\u1eadn \u0110\u1ee9c \u0111\u1ea5y.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u1edf qu\u1eadn t\u00e1m \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i...\nClient: S\u00e1u \u0111\u1ebfch, s\u00e1u \u0111\u1ebfch.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: Anh \u0111\u1eb7t \u1ea1.\nAgent: D\u1ea1 em ch\u01b0a nghe \u0111\u01b0\u1ee3c ph\u1ea3n...\nClient: Em, em \u1edf \u0111\u00e2u g\u1ecdi \u0111\u1ebfn m\u00e0 sao, \u1edd, c\u00e1i m\u1ea1ng em\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i \u1ea1, em xin l\u1ed7i anh do t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: Alo. G\u1ea7n 100.000 c\u00e2y r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u0111\u00e3 ch\u1ea1y g\u1ea7n m\u1ed9t tr\u0103m ngh\u00ecn kilomet r\u1ed3i \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nAgent: D\u1ea1 anh c\u00f3 th\u1ec3 chia...\nClient: Xe kh\u00f4ng b\u1ecb th\u1ee7y k\u00edch.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh kh\u00f4ng b\u1ecb th\u1ee7y k\u00edch \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Tr\u1eddi h\u1ebft n\u1ed5i r\u1ed3i b\u00e1n em \u01a1i.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00fd do b\u00e1n xe c\u1ee7a m\u00ecnh \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u00c0, ghi... H\u00f4ng c\u0169ng \u0111\u01b0\u1ee3c. Nh\u01b0ng m\u00e0 v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c gi\u00e1 anh m\u1edbi b\u00e1n. T\u1ea1i xe n\u00e0y anh k\u1ef9 l\u1eafm.\nAgent: D\u1ea1 em hi\u1ec3u \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: D\u1ea1 anh \u01a1i, l\u00fac tr\u01b0\u1edbc l\u00e0 anh c\u0169ng c\u00f3 \u0111\u1ed9 gh\u1ebf da l\u00ean, r\u1ed3i xe th\u00ec c\u0169ng kh\u00f4ng b\u1ecb ng\u1eadp n\u01b0\u1edbc, xe c\u0169ng kh\u00f4ng c\u00f3 \u0111\u00e2m \u0111\u1ee5ng nhi\u1ec1u, ch\u1ec9 c\u00f3 thay c\u00e1i \u0111\u00e8n, thay c\u00e1i \u0111\u00e8n th\u00ec n\u00f3i chung l\u00e0 ph\u1ea3i c\u00f3 ng\u01b0\u1eddi xu\u1ed1ng ki\u1ec3m tra xe \u0111\u00fang kh\u00f4ng em?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1, b\u00ean em s\u1ebd c\u00f3 chuy\u00ean vi\u00ean h\u1ed7 tr\u1ee3 ki\u1ec3m tra xe cho m\u00ecnh \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: B\u00e1n h\u1ea3? B\u00e2y gi\u1edd anh ngh\u0129 l\u00e0 gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 anh b\u00e1n c\u00f2n ph\u00e2n n\u1eeda gi\u00e1. T\u1ea1i ng\u00e0y x\u01b0a anh mua 550 tri\u1ec7u m\u00e0 anh l\u00e0m xe n\u00e0y n\u1ecd h\u1ebft g\u1ea7n 600 th\u00ec b\u00e2y gi\u1edd anh b\u00e1n \u0111\u01b0\u1ee3c kho\u1ea3ng, \u01a1, 320.\nAgent: D\u1ea1...\nClient: Th\u00ec h\u00e0ng ph\u00e2n n\u1eeda t\u00ed x\u00edu.\nAgent: D\u1ea1 em ...\nClient: Con nh\u00ecn b\u1ea5t th\u01b0\u1eddng n\u1eefa, n\u00f3 ch\u1ea1y xe \u0111\u00f3. \u1eea.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang...\nClient: R\u1ed3i, ok.\nAgent: D\u1ea1 em...\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: M\u1ed9t ph\u1ea7n tr\u0103m l\u00e0 \u0111\u1ee3-- l\u00e0 b\u1ee1-- m\u1ed9t l\u1ea7n mua \u0111\u01b0\u1ee3c bao nhi\u00eau \u00fd?\nAgent: D\u1ea1 m\u1ed9t ph\u1ea7n tr\u0103m l\u00e0 ph\u00ed d\u1ecbch v\u1ee5 b\u00ean em s\u1ebd thu tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng c\u1ee7a xe m\u00ecnh \u1ea1. V\u00ed d\u1ee5 n\u1ebfu xe m\u00ecnh b\u00e1n \u0111\u01b0\u1ee3c ba tr\u0103m hai m\u01b0\u01a1i tri\u1ec7u \u0111\u1ed3ng th\u00ec ph\u00ed d\u1ecbch v\u1ee5 l\u00e0 ba tri\u1ec7u hai tr\u0103m ngh\u00ecn \u0111\u1ed3ng \u1ea1.\nClient: \u1eeam, OK.\nAgent: D\u1ea1 anh c\u00f3...\nClient: C\u00f3 nh\u01b0ng m\u00e0 c\u00f3-c\u00f3-c\u00f3 ng\u01b0\u1eddi \u0111i th\u1ea9m \u0111\u1ecbnh xe kh\u00f4ng?\nAgent: D\u1ea1 c\u00f3 \u1ea1, b\u00ean em s\u1ebd c\u00f3 chuy\u00ean vi\u00ean h\u1ed7 tr\u1ee3 th\u1ea9m \u0111\u1ecbnh xe cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: Th\u1ebf n\u00e0o qua th\u1ea9m \u0111\u1ecbnh?\nAgent: D\u1ea1 sau khi m\u00ecnh \u0111\u1ed3ng \u00fd b\u00e1n xe qua Vu-Ca, b\u00ean em s\u1ebd s\u1eafp x\u1ebfp chuy\u00ean vi\u00ean \u0111\u1ebfn t\u1eadn n\u01a1i \u0111\u1ec3 ki\u1ec3m tra v\u00e0 th\u1ea9m \u0111\u1ecbnh xe cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: Anh t\u1ed1t. C\u00f3, anh c\u00f3 th\u1eafc m\u1eafc l\u00e0 khi m\u00e0 nh\u00e2n vi\u00ean t\u1edbi ki\u1ec3m \u0111\u1ecbnh n\u00e0y, anh c\u00f3 ph\u1ea3i t\u1ed1n ph\u00ed g\u00ec kh\u00f4ng?\nAgent: D\u1ea1 kh\u00f4ng \u1ea1, vi\u1ec7c ki\u1ec3m \u0111\u1ecbnh xe l\u00e0 ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u00c0, \u1edd, \u01a1, kh\u00f4ng. C\u00f2n khi m\u00e0 ng\u01b0\u1eddi ta ki\u1ec3m \u0111\u1ecbnh xong l\u00e0, l\u00e0, l\u00e0, l\u00e0, c\u00e1i gi\u00e1 l\u00e0, l\u00e0, l\u00e0, l\u00e0, l\u00e0 mong mu\u1ed1n l\u00e0 c\u1ee7a b\u00ean, b\u00ean em hay l\u00e0 c\u1ee7a b\u00ean anh?\nAgent: D\u1ea1 gi\u00e1 mong mu\u1ed1n l\u00e0 c\u1ee7a m\u00ecnh \u0111\u01b0a ra \u1ea1. B\u00ean em s\u1ebd d\u1ef1a tr\u00ean m\u1ee9c gi\u00e1 \u0111\u00f3 \u0111\u1ec3 k\u1ebft n\u1ed1i v\u1edbi ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: Th\u00ec n\u00e0o qu\u00e1 ch\u1ea5n \u0111\u1ecbnh.\nAgent: D\u1ea1 sau khi chuy\u00ean vi\u00ean th\u1ea9m \u0111\u1ecbnh xe xong, b\u00ean em s\u1ebd b\u1eaft \u0111\u1ea7u k\u1ebft n\u1ed1i anh v\u1edbi nh\u1eefng ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: Em l\u00e0 c\u00e1i m\u00e1y hay l\u00e0 em \u0111ang l\u00e0-l\u00e0 con ng\u01b0\u1eddi, \u1edd, ng\u01b0\u1eddi \u1ea3i v\u1eady ta?\nAgent: D\u1ea1 em b\u00ean...\nClient: N\u00f3i em kh\u00f4ng hi\u1ec3u hay sao \u00e1?\nAgent: D\u1ea1 em b\u00ean Vu-Ca \u1ea1. D\u1ea1...\nClient: Em, em l\u00e0 Airi \u1ea1. Em mu\u1ed1n ra ngo\u00e0i sau n\u00f3i chuy\u1ec7n xong v\u1ec1 c\u00f3 m\u1ea5y m\u1ed1t c\u00e1i gi\u1edd. \u00dd anh h\u1ecfi l\u00e0, \u1edd, b\u00ean em, \u00e1, c\u00e1i ng\u01b0\u1eddi qua ki\u1ec3m \u0111\u1ecbnh, \u00e1, l\u00e0 kho\u1ea3ng, kho\u1ea3ng, kho\u1ea3ng bao l\u00e2u qua ki\u1ec3m \u0111\u1ecbnh, r\u1ed3i c\u00f3 c\u1ea7n bi\u1ebft c\u00e1i \u0111\u1ecba ch\u1ec9 c\u1ee7a anh kh\u00f4ng?\nAgent: D\u1ea1 em ghi nh\u1eadn c\u00e2u h\u1ecfi c\u1ee7a anh \u1ea1. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng...\nClient: \u0110\u00fang l\u00e0 s\u1ed1.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a...\nClient: S\u1ed1 n\u00e0y, \u1edd, s\u1ed1 n\u00e0y th\u00ec n\u00f3...\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a...\nClient: \u1edcmmm.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean...\nClient: Ch\u1eafc m\u1ea1ng k\u00eca ch\u1eafc.\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i \u1ea1, em xin l\u1ed7i anh do t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn \u1ea1. D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: R\u1ed3i, r\u1ed3i, ok em. R\u1ed3i, c\u1ea3m \u01a1n em.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u0111\u00e3 quan t\u00e2m \u0111\u1ebfn..."
}

{
  "sales_slack_id": "U0BG7AJDR6E",
  "sku": "FB-Y9C5HVHW",
  "status": "SUCCESS",
  "summary": "Anh Nguy\u1ec5n Th\u00e0nh x\u00e1c nh\u1eadn l\u00e0 ch\u1ee7 xe Hyundai Accent 2021, mua m\u1edbi ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng. Xe \u1edf Qu\u1eadn 8, TP.HCM, \u0111\u00e3 ch\u1ea1y g\u1ea7n 100.000 km, kh\u00f4ng b\u1ecb th\u1ee7y k\u00edch, kh\u00f4ng \u0111\u00e2m \u0111\u1ee5ng nhi\u1ec1u, ch\u1ec9 thay \u0111\u00e8n. Anh b\u00e1n v\u00ec h\u1ebft ch\u1ecbu n\u1ed5i, kh\u00f4ng g\u1ea5p, mu\u1ed1n b\u00e1n \u0111\u01b0\u1ee3c gi\u00e1. Gi\u00e1 mong mu\u1ed1n l\u00e0 320 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua, h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m sau khi k\u1ebft b\u1ea1n Zalo."
}