{
  "phone": "0911272798"
}

{
  "car_brand": "Mitsubishi",
  "car_model": "Outlanhder 2.0 CVT",
  "name": "D\u01b0\u01a1ng L\u00e2m",
  "sku": "FB-XBBKE3FZ"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0911272798",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Mitsubishi Outlanhder 2.0 CVT 2019",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "D\u01b0\u01a1ng L\u00e2m"
  }
}

{
  "conversation_id": "conv_2001kz893xqgfg8ab4qw4cytb7ad"
}

{
  "raw_turns": 37
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh D\u01b0\u01a1ng L\u00e2m \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Mitsubishi Outlanhder 2.0 CVT 2019 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Xe n\u00e0y c\u1ee7a c\u00f4ng ty c\u1ea5p ph\u00e1t cho anh Ty t\u1eeb n\u0103m 2019.\nAgent: D\u1ea1 em ghi nh\u1eadn xe n\u00e0y l\u00e0 xe c\u00f4ng ty c\u1ea5p ph\u00e1t \u1ea1. V\u1eady hi\u1ec7n t\u1ea1i xe m\u00ecnh c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u1edc, sau \u0111\u00f3 th\u00ec anh, \u1edd, \u1edd, \u00e0, kh\u00f4ng, \u1edd, anh, \u01a1, chuy\u1ec3n sang th\u00e0nh t\u00ean c\u00e1 nh\u00e2n anh lu\u00f4n r\u1ed3i. Anh chuy\u1ec3n ra-- anh chuy\u1ec3n sang t\u00ean c\u00e1 nh\u00e2n t\u1eeb n\u0103m 2010 \u00e0, 2023 th\u00ec ph\u1ea3i.\nAgent: D\u1ea1 em ghi nh\u1eadn xe \u0111\u00e3 sang t\u00ean c\u00e1 nh\u00e2n c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. V\u1eady xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u00c0, kh\u00f4ng em. T\u1ea1i v\u00ec h\u1ed3i \u0111\u00f3 c\u00f4ng ty ch\u1ea5p x\u00e1c ph\u1ee5c v\u1ee5 c\u00f4ng vi\u1ec7c l\u00e0 ch\u00ednh th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi ch\u00edn ph\u1ea3i kh\u00f4ng anh?\nClient: D\u1ea1 c\u00f3 vay. \u1ede c\u1ed5ng ph\u1ea7n \u00e1p th\u00ec \u0111\u00e3 c\u0169ng l\u00e0 19 v\u1ea1n r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em xin l\u1ed7i anh, t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1. Anh c\u00f3 th\u1ec3 nh\u1eafc l\u1ea1i gi\u00fap em l\u00e0 xe m\u00ecnh c\u00f3 vay ng\u00e2n h\u00e0ng kh\u00f4ng v\u00e0 s\u1ed1 kilomet \u0111\u00e3 ch\u1ea1y l\u00e0 bao nhi\u00eau kh\u00f4ng \u1ea1?\nClient: \u1edcm. \u1edcm, xe anh kh\u00f4ng qua ng\u00e2n h\u00e0ng tr\u01b0\u1edbc, km l\u00e0 m\u01b0\u1eddi ch\u00edn v\u1ea1n.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh kh\u00f4ng vay ng\u00e2n h\u00e0ng v\u00e0 \u0111\u00e3 ch\u1ea1y m\u01b0\u1eddi ch\u00edn v\u1ea1n kilomet r\u1ed3i \u1ea1. V\u1eady trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u1eea.\nClient: \u1eeam, kh\u00f4ng. Th\u00ec ch\u1ec9 c\u00f3 th\u01b0\u1eddng l\u00e0m b\u1ea3o hi\u1ec3m m\u00e1y b\u00edt n\u00e0y, x\u01b0\u1edbc s\u01a1 s\u01a1 th\u00f4i.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn l\u00e0 xe ch\u1ec9 x\u01b0\u1edbc nh\u1eb9 th\u00f4i \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Ch\u00fang t\u00f4i mu\u1ed1n \u0111\u1ed5i v\u00e0 c\u00e1i xe Kia Canigo n\u00f3 l\u1ed9ng l\u1eaby h\u01a1n.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang xe Kia Carnival \u1ea1. Kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0y ch\u01b0a \u1ea1?\nClient: Em \u0111\u00e3 t\u00ecm, \u1edd, em \u0111\u00e3 t\u00ecm em \u0111\u00e3, em, \u1edd, s\u1ebd t\u00ecm, \u1edd, \u0111\u1ec3 mua.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u v\u00e0 s\u1ebd mua xe Kia Carnival \u1ea1. V\u1eady hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: Em th\u1ea5y, em th\u1ea5y, em th\u1ea5y, em th\u1ea5y con n\u00e0y h\u01a1i ch\u1eadt v\u1eadt, h\u01a1i kh\u00f3 ch\u1ea5p. \u1eeam, n\u00ean l\u00e0 ph\u1ea3i l\u00ean d\u1ef1 \u0111\u1ecbnh gi\u00e1 gi\u00fap anh em. \u1edc, n\u1ebfu m\u00e0 b\u00e1n s\u1edbm th\u00ec b\u00e1n gi\u00e1 n\u00e0o t\u1ed1t v\u00e0 kh\u00f4ng g\u1ea5p th\u00ec b\u00e1n gi\u00e1 n\u00e0o th\u00ec t\u1ed1t, ki\u1ec3u nh\u01b0 v\u1eady. Anh ch\u1ec9 h\u00ecnh dung ng\u01b0\u1eddi ta.\nAgent: D\u1ea1 em hi\u1ec3u r\u1ed3i \u1ea1. V\u1eady anh c\u00f3 nh\u1eafm ch\u1eebng s\u1ebd b\u00e1n xe n\u00e0y trong kho\u1ea3ng gi\u00e1 bao nhi\u00eau ch\u01b0a \u1ea1 \u0111\u1ec3 b\u00ean em h\u1ed7 tr\u1ee3 k\u1ebft n\u1ed1i t\u1ed1t h\u01a1n \u1ea1?\nClient: M\u1ed7i xe anh mong mu\u1ed1n th\u00ec t\u1ea7m, \u1edd, 400-500.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i kho\u1ea3ng gi\u00e1 m\u00ecnh mong mu\u1ed1n nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 b\u1ed1n tr\u0103m \u0111\u1ebfn n\u0103m tr\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: Kho\u1ea3ng b\u1ed1n tr\u0103m \u0111\u1ebfn b\u1ed1n tr\u0103m r\u01b0\u1ee1i th\u00f4i. Anh mu\u1ed1n b\u00e1n nh\u01b0 v\u1eady cho n\u00f3, gi\u00e1 n\u00f3 t\u1ed1t, gi\u00e1 \u0111\u00f3 n\u00f3 so v\u1edbi th\u1ecb tr\u01b0\u1eddng l\u00e0 c\u0169ng l\u00e0 th\u1ea5p r\u1ed3i \u0111\u1ea5y.\nAgent: D\u1ea1 v\u1eady l\u00e0 kho\u1ea3ng b\u1ed1n tr\u0103m \u0111\u1ebfn b\u1ed1n tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 m\u00ecnh \u0111ang tham kh\u1ea3o l\u00e0 kho\u1ea3ng b\u1ed1n tr\u0103m \u0111\u1ebfn b\u1ed1n tr\u0103m n\u0103m m\u01b0\u01a1i tri\u1ec7u r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m, trong kho\u1ea3ng hai m\u01b0\u01a1i b\u1ed1n \u0111\u1ebfn b\u1ed1n m\u01b0\u01a1i t\u00e1m ti\u1ebfng, \u01b0u ti\u00ean b\u00e1n th\u1eadt nhanh \u1ea1. Ph\u00ed ch\u1ec9 t\u00ednh khi b\u00e1n th\u00e0nh c\u00f4ng th\u00f4i \u1ea1, v\u00e0 b\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh th\u1ea5y h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: \u1eeam.\nClient: Em th\u1eed cho anh h\u00ecnh th\u00edch \u0111\u1ea5u gi\u00e1 xem sao.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c \u0110\u1ea5u gi\u00e1 c\u1ea1nh ...\nClient: \u0110\u01b0\u1ee3c r\u1ed3i, xin.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh ch\u1ecdn h\u00ecnh th\u1ee9c \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh v\u1edbi m\u1ee9c ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Em l\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean b\u00e1n xe c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c xin s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 n\u00ean anh mu\u1ed1n tr\u1ea3i nghi\u1ec7m n\u00f3 nh\u01b0 th\u1ebf n\u00e0o?\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u1ea1. B\u00ean em s\u1ebd h\u1ed7 tr\u1ee3 anh k\u1ebft n\u1ed1i v\u1edbi h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o xe c\u1ee7a m\u00ecnh \u0111\u01b0\u1ee3c b\u00e1n v\u1edbi gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 nhanh nh\u1ea5t \u1ea1. Ngo\u00e0i ra, b\u00ean em c\u0169ng h\u1ed7 tr\u1ee3 to\u00e0n b\u1ed9 h\u1ed3 s\u01a1 mua b\u00e1n xe \u0111\u1ec3 anh kh\u00f4ng ph\u1ea3i lo l\u1eafng v\u1ec1 th\u1ee7 t\u1ee5c \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng \u1ea1?\nClient: \u00c0, kh\u00f4ng \u0111\u01b0\u1ee3c r\u1ed3i, anh c\u1ea3m \u01a1n nh\u00e9.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh \u0111\u00e3 tin t\u01b0\u1edfng Vu-Ca \u1ea1. Em s\u1ebd chuy\u1ec3n th\u00f4ng tin c\u1ee7a m\u00ecnh cho chuy\u00ean vi\u00ean t\u01b0 v\u1ea5n \u0111\u1ec3 h\u1ed7 tr\u1ee3 anh t\u1ed1t nh\u1ea5t \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1!"
}

{
  "sales_slack_id": "U0873P7C4H5",
  "sku": "FB-XBBKE3FZ",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi v\u1edbi anh D\u01b0\u01a1ng L\u00e2m, ch\u1ee7 xe Mitsubishi Outlander 2019. Xe l\u00e0 xe c\u00f4ng ty c\u1ea5p ph\u00e1t, \u0111\u00e3 sang t\u00ean c\u00e1 nh\u00e2n, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 190.000 km. Anh mu\u1ed1n b\u00e1n xe \u0111\u1ec3 \u0111\u1ed5i sang Kia Carnival, gi\u00e1 mong mu\u1ed1n 400-450 tri\u1ec7u. Agent \u0111\u00e3 t\u01b0 v\u1ea5n c\u00e1c h\u00ecnh th\u1ee9c b\u00e1n v\u00e0 kh\u00e1ch ch\u1ecdn \u0111\u1ea5u gi\u00e1 c\u1ea1nh tranh ph\u00ed 1%. Tuy nhi\u00ean, agent ch\u01b0a x\u00e1c nh\u1eadn Zalo v\u00e0 ch\u01b0a \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i, n\u00ean cu\u1ed9c g\u1ecdi c\u1ea7n callback."
}