{
  "phone": "0918000612"
}

{
  "sales_slack_id": "U09ECRJ1JJY"
}

{
  "car_brand": "Kia",
  "car_model": "Sportage",
  "name": "Khanh Duong Nguyen",
  "sku": "FB-UYWBB669"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0918000612",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Kia Sportage 2025",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Khanh Duong Nguyen"
  }
}

{
  "conversation_id": "conv_2701m01e7gqsfx7bz0nx2x8tm7yv"
}

{
  "raw_turns": 43
}

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Khanh Duong Nguyen \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Kia Sportage 2025 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo, m\u00ecnh l\u00e0 Khanh. \u0110\u00fang r\u1ed3i, em \u0111ang nghe m\u00e1y. \u1eeam. D\u1ea1.\nAgent: D\u1ea1 xe ...\nClient: \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay...\nClient: Anh c\u00f3 ch\u1ed1t b\u1ea1n Zalo \u00e1, hay Zello \u00e1. Em m\u1edbi k\u1ebft b\u1ea1n Zello v\u1edbi anh ph\u1ea3i kh\u00f4ng?\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: Alo. \u00cay, em m\u1edbi m\u1eddi c\u00e1c b\u1ea1n Zalo, sao anh-- m\u1edbi g\u00ec c\u00e1c b\u1ea1n sao anh \u0111\u1ed3ng \u00fd r\u1ed3i \u0111\u00f3? Em \u0111i\u1ec7n Zalo \u00e1.\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i \u1ea1, em xin l\u1ed7i anh do t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i ...\nClient: D\u1ea1 n\u00f3i \u0111i, n\u00f3i.\nAgent: D\u1ea1 xe m\u00ecnh...\nClient: D\u1ea1 n\u00f3i \u0111i anh, n\u00f3i, n\u00f3i \u0111i anh.\nAgent: D\u1ea1...\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i. Xem ch\u1ed7 anh.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng \u01a1i, mua ti\u1ec1n m\u1eb7t m\u00e0.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng hai l\u0103m ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: B\u00ecnh T\u00e2n em.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u1edf qu\u1eadn B\u00ecnh T\u00e2n. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: \u00c0, 6.000 m\u1ea5y anh.\nAgent: D\u1ea1 s\u00e1u ngh\u00ecn m\u1ea5y. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Ch\u01b0a, ch\u01b0a, ch\u01b0a. \u1ede th\u00e0nh ph\u1ed1 l\u00e0m \u1edf B\u00ecnh T\u00e2n \u0111\u00e2u c\u00f3 ng\u1eadp \u0111\u00e2u, \u0111\u00e2u c\u00f3 va ch\u1ea1m g\u00ec, ch\u01b0a v\u1ee9t ch\u1ea1y n\u1eefa.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: T\u1ea1i v\u00ec, \u1edd, \u1edd, anh \u0111i, \u1edd, th\u1ee3 \u1edf trong S\u00e0i G\u00f2n m\u00ecnh th\u01b0\u1eddng \u0111i \u0103n t\u1ed1i n\u00e0y kia \u0111\u00f3, \u0111i, \u1edd, \u01a1, chi\u1ebfc xe n\u00f3 qu\u00e1-- n\u00f3 to qu\u00e1, n\u00f3, n\u00f3 b\u1ea5t ti\u1ec7n qu\u00e1. H\u1ed3i x\u01b0a anh \u0111i chi\u1ebfc, \u01a1m, \u1edd, Switch \u0111\u1ed3 \u00e1, th\u00ec n\u00f3 g\u1ecdn. C\u00e1i m\u00ecnh, m\u00ecnh \u0111\u1ed5i xe, \u0111\u1ed5i chi\u1ebfc to qu\u00e1 \u0111i \u0103n u\u1ed1ng n\u00e0y kia n\u00f3, n\u00f3, n\u00f3, n\u00f3, \u01a1, quay ch\u1edf \u0111\u1ea7u n\u00e0y kia n\u00f3 c\u1ef1c qu\u00e1. M\u1ea5y, m\u1ea5y l\u1ea7n ra v\u00f4 nh\u00e0 ngay ch\u1ee3 n\u1eefa, kh\u00f3 kh\u0103n n\u1eefa, cho n\u00ean anh m\u1edbi, \u01a1, \u0111\u1ecbnh ki\u1ebfm chi\u1ebfc xe-- mua, mua l\u1ea1i chi\u1ebfc xe nh\u1ecf \u0111i.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 ...\nClient: T\u1ef1 nh\u00e0 m\u00ecnh \u1edf th\u00e0nh ph\u1ed1, kh\u00f4ng c\u00f3 qu\u00ea \u00e1. \u1ede, \u1edf S\u00e0i G\u00f2n \u00e1.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: Ch\u01b0a. T\u1eeb n\u00e0o anh \u0111i nhi\u1ec1u xe r\u1ed3i nh\u01b0ng m\u00e0 to\u00e0n nh\u1ecf nh\u1ecf kh\u00f4ng \u00e0. Gi\u1edd mua chi\u1ebfc xe l\u1edbn to c\u00e1i n\u00f3 b\u00f4 to qu\u00e1, \u0111i ra v\u00f4 nh\u00e0 ngay ch\u1ee3 n\u1eefa, n\u00f3 kh\u00f3 kh\u0103n qu\u00e1. M\u1ed7i l\u1ea7n \u0111i v\u1ec1 ra v\u1ec1 v\u00f4 c\u1ef1c n\u1eefa.\nAgent: D\u1ea1 em ghi ...\nClient: Ch\u00e0o anh, \u1edd, anh \u1edd... \u1eeam. Em \u1edf \u0111\u00e2u? \u1ede, \u1edf, \u1edd, salon em \u1edf \u0111\u00e2u?\nAgent: D\u1ea1 em b\u00ean Vu-Ca \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao...\nClient: Vu-Ca m\u1edf \u1edf \u0111\u00e2u, \u0111\u1ecba ch\u1ec9 \u00e1?\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n...\nClient: \u0110\u1ec3 ch\u1ecb r\u01b0\u1edbc em.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: T\u00ed anh h\u1ecfi em \u0111\u1ecba ch\u1ec9 salon em \u1edf \u0111\u00e2u?\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i \u1ea1, em xin l\u1ed7i anh do t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: Kh\u00f4ng quan tr\u1ecdng. Anh kh\u00f4ng c\u00f3 quan tr\u1ecdng l\u00e0 l\u00e2u, \u1ea5y, c\u00f3 l\u00e0 \u0111\u01b0\u1ee3c, \u1edd, t\u1eeb t\u1eeb, \u1edd, ra coi anh coi gi\u00e1 c\u1ea3 nh\u01b0 th\u1ebf n\u00e0o anh m\u1edbi c\u00e2n nh\u1eafc, bi\u1ebft kh\u00f4ng?\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: ...\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn..."
}

{
  "sales_slack_id": "U09ECRJ1JJY",
  "sku": "FB-UYWBB669",
  "status": "CALL BACK",
  "summary": "Agent g\u1ecdi cho anh Khanh, x\u00e1c nh\u1eadn \u0111\u00fang ng\u01b0\u1eddi v\u00e0 xe Kia Sportage 2025 ch\u00ednh ch\u1ee7. Kh\u00e1ch cho bi\u1ebft xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y kho\u1ea3ng 6000 km, kh\u00f4ng va ch\u1ea1m hay ng\u1eadp n\u01b0\u1edbc. L\u00fd do b\u00e1n l\u00e0 xe qu\u00e1 to, b\u1ea5t ti\u1ec7n khi \u0111i trong th\u00e0nh ph\u1ed1, mu\u1ed1n \u0111\u1ed5i xe nh\u1ecf. Kh\u00e1ch ch\u01b0a \u0111\u01b0a gi\u00e1 b\u00e1n mong mu\u1ed1n v\u00e0 ch\u01b0a c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n g\u1ea5p. Agent ch\u01b0a th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc x\u00e1c nh\u1eadn gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 v\u00e0 h\u01b0\u1edbng d\u1eabn cu\u1ed1i, n\u00ean c\u1ea7n g\u1ecdi l\u1ea1i."
}