{
  "phone": "0908855416"
}

{
  "sales_slack_id": "U05UHD6R10W"
}

{
  "car_brand": "Huyndai",
  "car_model": "i10 HB 1.2",
  "name": "Hai Pham",
  "sku": "FB-2VS9U7SF"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0908855416",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Huyndai i10 HB 1.2 2016",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Hai Pham"
  }
}

{
  "conversation_id": "conv_1901m02s5583fryrdkxj4558aa3w"
}

{
  "raw_turns": 54
}

{
  "model": "deepseek-v4-flash:0731-cloud",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Hai Pham \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Huyndai i10 HB 1.2 2016 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i em. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [happy] D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: \u00c0, kh\u00f4ng em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn. [happy] D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi s\u00e1u ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [happy] D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf ...\nClient: Kh\u00f4ng, kh\u00f4ng. A, anh nh\u1ea5p v\u00f4 c\u00e1i ch\u1eef Bi\u00ean H\u00f2a m\u00e0 c\u1ee7a m\u00ecnh n\u00f3 ra l\u00e0 Bia, Bia H\u00f2a. Anh \u1edf Bi\u00ean H\u00f2a, th\u00e0nh ph\u1ed1 Bi\u00ean H\u00f2a, \u0110\u1ed3ng Nai.\nAgent: D\u1ea1 em xin l\u1ed7i anh, ch\u1eafc l\u00e0 do l\u1ed7i h\u1ec7 th\u1ed1ng \u1ea1. D\u1ea1 v\u1eady l\u00e0 m\u00ecnh \u1edf...\nClient: Ch\u1ed3ng \u1ea1, th\u1ea5y c\u00e1i bia l\u00e0 anh b\u1ea3o l\u00e0 th\u1ea5y Lan Ng\u00e0, Long Th\u00e0nh, Long Kh\u00e1nh th\u00ec th\u1ea5y ch\u1eef bia H\u00f2a l\u00e0 anh t\u01b0\u1edfng l\u00e0 Bi\u00ean H\u00f2a n\u00ean d\u1ea5p cho Bi\u00ean H\u00f2a \u00e1.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. D\u1ea1 v\u1eady l\u00e0 m\u00ecnh \u1edf Bi\u00ean H\u00f2a, \u0110\u1ed3ng Nai ph\u1ea3i kh\u00f4ng anh?\nClient: \u1eeam. \u0110\u00fang, \u0111\u00fang r\u1ed3i em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. [happy] D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: 115.000 c\u00e2y ha.\nAgent: D\u1ea1 m\u1ed9t tr\u0103m m\u01b0\u1eddi l\u0103m ngh\u00ecn c\u00e2y s\u1ed1. [happy] D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: \u0110\u00fang r\u1ed3i em. \u00c0, kh\u00f4ng, kh\u00f4ng c\u00f3 em, b\u00ecnh th\u01b0\u1eddng.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. [happy] D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u1edc, anh d\u01b0 n\u00ean anh kh\u00f4ng \u0111i n\u1eefa em, t\u1ea1i anh c\u00f3 chi\u1ebfc Reta n\u1eefa r\u1ed3i. \u0110\u1ec3 kh\u00f4ng \u00e0, \u1eeb.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. [happy] D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u1eeam, m\u1ed9t tu\u1ea7n, m\u1ed9t th\u00e1ng, m\u1ed9t th\u00e1ng g\u00ec c\u0169ng \u0111\u01b0\u1ee3c. N\u00f3i chung \u0111\u01b0\u1ee3c kh\u00e1ch l\u00e0 \u0111\u01b0\u1ee3c gi\u00e1 l\u00e0 anh b\u00e1n.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. [happy] D\u1ea1...\nClient: H\u01a1! \u00dd l\u00e0 kh\u00f4ng, \u00fd l\u00e0 kh\u00f4ng, kh\u00f4ng c\u1ea7n g\u1ea5p \u00e1. H\u01a1 h\u01a1! N\u00f3i chung l\u00e0 c\u1ee9 \u0111\u01b0\u1ee3c, \u0111\u01b0\u1ee3c gi\u00e1 l\u00e0 anh b\u00e1n. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u \u00fd anh r\u1ed3i \u1ea1...\nClient: Th\u1ebf d\u00f9 m\u00e0 ng\u00e0y mai c\u00f3 ng\u01b0\u1eddi, ng\u01b0\u1eddi mua \u0111\u01b0\u1ee3c gi\u00e1 n\u00e0o c\u0169ng b\u00e1n lu\u00f4n, v\u00ed d\u1ee5 v\u1eady.\nAgent: D\u1ea1 v\u00e2ng, em hi\u1ec3u r\u1ed3i \u1ea1. [happy] D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: \u1eeam.\nClient: \u1eeam, c\u00e1i n\u00e0y em c\u0169ng c\u00f3 tham kh\u1ea3o tr\u00ean m\u1ea1ng. C\u00e1i n\u00e0y l\u00e0 2016, s\u1ed1 t\u1ef1 \u0111\u1ed9ng, hatchback th\u00ec n\u00f3 dao \u0111\u1ed9ng t\u1eeb kho\u1ea3ng, \u01a1, 215 cho t\u1edbi 225, \u01a1, em. Anh s\u1ebd b\u00e1n trong khung \u0111\u00f3. N\u00f3i chung l\u00e0 gi\u00e1 \u0111\u01b0a ra l\u00e0 \u0111\u1ec3 b\u00e1n ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0, l\u00e0 \u0111\u1ec3 \u1ea5y. \u1eeam.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a...\nClient: 215 cho t\u1edbi, \u1edd, cho kho\u1ea3ng, cho kho\u1ea3ng-- t\u1ee9c l\u00e0 th\u1ea5p nh\u1ea5t l\u00e0 215. \u1eeam.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 hai tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u \u0111\u1ebfn hai tr\u0103m hai m\u01b0\u01a1i l\u0103m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam, \u1eebm.\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i, trong khung \u0111\u00f3, \u1eeb.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n hai tr\u0103m m\u01b0\u1eddi l\u0103m tri\u1ec7u \u0111\u1ebfn hai tr\u0103m hai m\u01b0\u01a1i l\u0103m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eeam, kh\u00f4ng, v\u1ec1 ph\u00ed th\u00ec m\u1ed9t ph\u1ea7n tr\u0103m OK. Nh\u01b0ng anh ch\u1ec9 h\u1ecfi l\u00e0 thanh to\u00e1n nh\u01b0 th\u1ebf n\u00e0o \u00e1? Khi b\u00e1n xe xong hay l\u00e0 c\u00f9ng ba b\u00ean, m\u1ed9t b\u00ean ra ph\u00f2ng b\u1ea3o ch\u1ee9ng v\u1eeba thanh to\u00e1n v\u1eeba tr\u1ea3 ti\u1ec1n hay nh\u01b0 th\u1ebf n\u00e0o \u00e1?\nAgent: D\u1ea1 v\u00e2ng, v\u1ec1 quy tr\u00ecnh thanh to\u00e1n th\u00ec b\u00ean em s\u1ebd h\u1ed7 tr\u1ee3 anh l\u00e0m vi\u1ec7c v\u1edbi b\u00ean mua \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o vi\u1ec7c thanh to\u00e1n di\u1ec5n ra thu\u1eadn l\u1ee3i v\u00e0 an to\u00e0n nh\u1ea5t \u1ea1. Th\u01b0\u1eddng th\u00ec s\u1ebd c\u00f3 c\u00e1c h\u00ecnh th\u1ee9c nh\u01b0 chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng ho\u1eb7c thanh to\u00e1n ti\u1ec1n m\u1eb7t t\u1ea1i ph\u00f2ng c\u00f4ng ch\u1ee9ng khi ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c sang t\u00ean \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam kh\u00f4ng...\nClient: \u1eeam. D\u1ea1. OK, n\u1ebfu v\u1eady th\u00ec \u0111\u01b0\u1ee3c. N\u1ebfu nh\u01b0 l\u00e0 t\u00ecm ch\u00e1u, ch\u00e1u mu\u1ed1n \u00e1, khi n\u00e0o ra ph\u00f2ng c\u00f4ng ch\u1ee9ng b\u00ean n\u00e0y tr\u1ea3 ti\u1ec1n l\u00e0 anh \u0111\u01b0a ph\u00ed cho b\u00ean m\u00ecnh lu\u00f4n, ngay t\u1ea1i l\u00fac \u0111\u00f3 th\u1eddi \u0111i\u1ec3m \u0111\u00f3 lu\u00f4n. \u1eeam.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u00fd ki\u1ebfn c\u1ee7a anh \u1ea1. [happy] D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm...\nClient: \u0110\u00fang r\u1ed3i em.\nAgent: D\u1ea1 v\u00e2ng, em ghi nh\u1eadn \u1ea1. [happy] D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn...\nClient: Kh\u00f4ng, \u1edd, h-h\u00ecnh nh\u01b0 l\u00e0 anh kh\u00f4ng bi\u1ebft. H\u00ecnh nh\u01b0 c\u00f3 ai ph\u1ea3i b\u00e1o anh, anh m\u1edbi \u0111\u1ed3ng \u00fd \u0111\u01b0\u1ee3c \u00e1. \u1eeam, h\u00ecnh nh\u01b0 anh c\u00f3 ch\u1eb7n.\nAgent: D\u1ea1 v\u1eady anh c\u00f3 th\u1ec3 m\u1edf t\u1ea1m quy\u1ec1n nh\u1eadn l\u1eddi m\u1eddi k\u1ebft b\u1ea1n trong m\u1ed9t \u0111\u1ebfn hai ng\u00e0y \u0111\u01b0\u1ee3c kh\u00f4ng \u1ea1? Ho\u1eb7c anh c\u00f3 s\u1ed1 Zalo n\u00e0o...\nClient: \u00c0, anh, \u0111\u01b0\u1eddng \u0111\u01b0\u1eddng anh b\u1ecf r\u1ed3i.\nAgent: D\u1ea1 v\u00e2ng, ...\nClient: \u00c0, anh th\u1ea5y anh Phi Tr\u01b0\u1eddng g\u00ec \u0111\u1ea5y k\u1ebft b\u1ea1n v\u1edbi anh r\u1ed3i m\u00e0. Phi Tr\u01b0\u1eddng Vuka \u0111\u00f3.\nAgent: D\u1ea1 v\u00e2ng, v\u1eady l\u00e0 anh \u0111\u00e3 k\u1ebft b\u1ea1n v\u1edbi chuy\u00ean vi\u00ean b\u00ean em r\u1ed3i \u1ea1. [happy] D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh...\nClient: R\u1ed3i em.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: V\u1eady em xin c\u1ea3m \u01a1n v\u00e0 h\u1eb9n g\u1eb7p l\u1ea1i.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh, ch\u00fac anh m\u1ed9t ng\u00e0y ...\nClient: OK, em g\u1edfi l\u1ea1i \u0111\u00e2y.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh, ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1!\nClient: M\u1eb9 AI n\u00f3i: \"OK, OK, c\u1ea3m \u01a1n"
}

{
  "sales_slack_id": "U05UHD6R10W",
  "sku": "FB-2VS9U7SF",
  "status": "SUCCESS",
  "summary": "Cu\u1ed9c g\u1ecdi gi\u1eefa agent M\u1ef9 Linh v\u00e0 kh\u00e1ch h\u00e0ng anh Hai Pham v\u1ec1 vi\u1ec7c b\u00e1n xe Hyundai i10 2016. Kh\u00e1ch x\u00e1c nh\u1eadn l\u00e0 ch\u00ednh ch\u1ee7, xe kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 115.000 km, kh\u00f4ng va ch\u1ea1m ng\u1eadp n\u01b0\u1edbc. Kh\u00e1ch mu\u1ed1n b\u00e1n trong kho\u1ea3ng 215-225 tri\u1ec7u, kh\u00f4ng c\u1ea7n g\u1ea5p. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi \u1ea3nh. Kh\u00e1ch \u0111\u1ed3ng \u00fd v\u00e0 \u0111\u00e3 c\u00f3 k\u1ebft b\u1ea1n v\u1edbi chuy\u00ean vi\u00ean Vu-Ca."
}