{
  "car_brand": "Chevrolet",
  "car_model": "Lacetti",
  "lead_id": "e9f2b686-288a-425e-84d3-8e13ab747c03",
  "name": "Nguy\u1ec5n Quang Minh",
  "sales": "U0873P7C4H5",
  "sku": "FB-AQMQ9DUL"
}

{
  "decision": "CALL"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "thread_ts": "1789969362.091299",
  "variables": {
    "anh_chi": "anh",
    "car_make": "Chevrolet Lacetti 2005",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Nguy\u1ec5n Quang Minh"
  }
}

{
  "conversation_id": "conv_8701m317zdgmfb68m9pfhd609xtc",
  "raw": {
    "conversation_id": "conv_8701m317zdgmfb68m9pfhd609xtc",
    "message": "Outbound call initiated",
    "sip_call_id": "SCL_yx3uraGBeFGA",
    "success": true
  },
  "retries": 0
}

{
  "duration_secs": 266,
  "status": "done"
}

{
  "full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Quang Minh \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe Chevrolet Lacetti 2005 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n...\nClient: Uhm, kh\u00f4ng em, c\u00e1i n\u00e0y, \u1edd, anh mua, \u1edd, l\u1ea1i \u1ea5y. Anh mua l\u1ea1i \u1ea5y nh\u01b0ng m\u00e0 c\u00e1i, c\u00e1i, c\u00e1i, \u1edd, c\u00e1i gi\u1ea5y \u0111\u0103ng k\u00fd t\u00ean th\u00ec v\u1eabn l\u00e0 ch\u00ednh ch\u1ee7, ch\u01b0a c\u00f3 sang t\u00ean.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111\u00e3 sang t\u00ean ch\u00ednh ch\u1ee7 ch\u01b0a hay c\u00f2n \u0111\u1ee9ng \u1ee7y quy\u1ec1n \u1ea1?\nClient: Con \u0111ang \u0111\u1ee9ng \u1ee7y quy\u1ec1n em.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i gi\u1ea5y \u0111\u0103ng k\u00fd xe \u0111ang \u0111\u1ee9ng t\u00ean m\u00ecnh hay t\u00ean ng\u01b0\u1eddi kh\u00e1c \u1ea1?\nClient: T\u00ean ng\u01b0\u1eddi ch\u1ee7 \u0111\u1ee9ng, \u01a1, l\u00fac m\u1edbi, \u01a1, mua m\u1edbi.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng \u1ea1.\nAgent: D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai ng\u00e0n l\u1ebb n\u0103m ph\u1ea3i kh\u00f4ng anh?\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf H\u00e0 N\u1ed9i, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1eeam, \u1edf H\u00e0 N\u1ed9i nh\u01b0ng m\u00e0 hi\u1ec7n t\u1ea1i xe th\u00ec \u0111ang \u1edf trong ph\u00eda Nam em, trong mi\u1ec1n Nam.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: \u1edc, anh \u0111ang \u0111i c\u00f4ng vi\u1ec7c \u1edf d\u01b0\u1edbi C\u00e0 Mau r\u1ed3i.\nAgent: D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: T-t\u00e2m kho\u1ea3ng 160 \u0111\u1ebfn 170.000 kilomet \u1ea1.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng.\nAgent: D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec...\nClient: Xe kh\u00f4ng c\u00f3 va ch\u1ea1m, kh\u00f4ng c\u00f3 ng\u1eadp n\u01b0\u1edbc. H\u1eed? Sao em?\nAgent: D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: Alo.\nAgent: D\u1ea1 em nghe r\u00f5 \u1ea1. Anh...\nClient: Uhm, t\u1ea1i v\u00ec anh c\u0169ng mu\u1ed1n thay \u0111\u1ed5i. \u1eeam, anh mu\u1ed1n thay \u0111\u1ed5i, mua xe m\u00e0, \u1eebm, nh\u1ecf h\u01a1n, g\u1ecdn h\u01a1n cho n\u00f3 thu\u1eadn l\u1ee3i c\u00e1i, \u01a1, l\u01b0u th\u00f4ng \u00e1.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: C\u00f3, anh c\u0169ng c\u00f3 th\u0103m kh\u1ea3o nh\u01b0ng m\u00e0 anh c\u0169ng ch\u01b0a ch\u1ed1t.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n anh ha?\nClient: Uhm, th\u00ec trong, \u01a1, m\u1ed9t tu\u1ea7n tr\u1edf l\u1ea1i \u1ea5y.\nAgent: D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: Th\u00ec anh \u0111ang nh\u1edd b\u00ean em h\u1ed7 tr\u1ee3 \u0111\u1ecbnh gi\u00e1, \u1edd, xe th\u00ec gi\u1edd anh mong mu\u1ed1n gi\u00e1 ra c\u1ee9 kho\u1ea3ng t\u1ea7m 68 tri\u1ec7u \u1ea1.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 s\u00e1u m\u01b0\u01a1i t\u00e1m tri\u1ec7u \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u1eeam. \u1edc.\nAgent: D\u1ea1 ...\nClient: \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n s\u00e1u m\u01b0\u01a1i t\u00e1m tri\u1ec7u c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u1eea.\nClient: \u1eeam. M\u1ed9t ph\u1ea7n tr\u0103m l\u00e0 t\u01b0\u01a1ng \u1ee9ng v\u1edbi gi\u00e1 tr\u1ecb, \u1edd, xe anh b\u00e1n l\u00e0, l\u00e0, l\u00e0, l\u00e0, l\u00e0 b\u00ean em thu ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m hay sao?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1, m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng c\u1ee7a xe m\u00ecnh \u1ea1.\nClient: \u1eeam, th\u00ec anh th\u1ea5y c\u0169ngmm \u0111\u01b0\u1ee3c, c\u0169ng ch\u1ea5p nh\u1eadn.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec th\u00eam v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Th\u00e0nh t\u00e0i th\u00ec ch\u01b0a.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i ...\nClient: Ch\u01b0a, ch\u01b0a c\u00f3 th\u1eafc m\u1eafc g\u00ec.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay...\nClient: \u1eeam. \u0110\u00fang r\u1ed3i.\nAgent: D\u1ea1 s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 ...\nClient: Ummm, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng c\u00f3 ch\u1eb7n em \u1ea1. C\u00f3, c\u00f3 m\u1ed9t b\u1ea1n m\u1edbi v\u1eeba g\u1eedi l\u1ea1i c\u00e1i b\u1ea3n cho anh \u0111\u00f3. Anh \u0111\u1ed3ng \u00fd r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1. Sau khi k\u1ebft b\u1ea1n Zalo anh g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m \u0111\u1ec3 chuy\u00ean vi\u00ean b\u00ean em h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t \u1ea1.\nClient: \u1eea.\nClient: OK.\nAgent: D\u1ea1 em c\u1ea3m \u01a1n anh \u1ea1. Ch\u00fac anh m\u1ed9t ng\u00e0y t\u1ed1t l\u00e0nh \u1ea1.",
  "length": 3775,
  "turns": 53
}