{
  "phone": "0985736661"
}

{
  "car_brand": "M\u00edtubishiAtra",
  "car_model": "MT",
  "name": "Nguy\u1ec5n S\u1ef9",
  "sku": "FB-VQ5LF94A"
}

{
  "agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
  "phone": "0985736661",
  "variables": {
    "anh_chi": "anh",
    "car_make": "M\u00edtubishiAtra MT 2022",
    "data": "Kh\u00f4ng c\u00f3 th\u00f4ng tin",
    "user_name": "Nguy\u1ec5n S\u1ef9"
  }
}

{
  "conversation_id": "conv_6501kz5c4bpafxes8gd68c8ewt6b"
}

{
  "raw_turns": 58
}

{
  "model": "DeepSeek-V4-Flash",
  "system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n   - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n   - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n   - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n   - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n     a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n     b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n     c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n     d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n     e. info_score \u2265 7.\n     N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n   - \u0027CALL BACK\u0027:\n     \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n     \u2022 Ho\u1eb7c info_score \u003c 7.\n     \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
  "transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n S\u1ef9 \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe M\u00edtubishiAtra MT 2022 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: Alo. \u1eea, c\u00f3. \u1eea.\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i...\nClient: \u1edc, anh ch\u1ea1y d\u1ecbch v\u1ee5 m\u00e0.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh ch\u1ea1y d\u1ecbch v\u1ee5 \u1ea1. V\u1eady hi\u1ec7n t\u1ea1i xe...\nClient: Xe bi\u1ec3n v\u00e0ng kh\u00f4ng?\nAgent: D\u1ea1 v\u00e2ng \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, anh th\u1eed h\u1ecfi em xem b\u00e1o gi\u00e1 cho anh \u0111i. Xe n\u00e0y \u1ea3 ng\u00e1ng ch\u1eebng bao ti\u1ec1n \u1ea5y th\u00ec \u0111\u1ec3 anh \u1edd, \u1ea3ng th\u1eed anh bi\u1ebft \u0111\u1ea5y.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 xe m\u00ecnh \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m bao nhi\u00eau \u1ea1?\nClient: ...\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: ...\nAgent: D\u1ea1 em ch\u01b0a nghe \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb m\u00ecnh, em xin ph\u00e9p chuy\u1ec3n sang c\u00e2u ti\u1ebfp theo nh\u00e9 \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i xe m\u00ecnh \u0111ang \u1edf khu v\u1ef1c n\u00e0o \u1ea1?\nClient: ...\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: ...\nAgent: D\u1ea1 em ch\u01b0a nghe \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i t\u1eeb m\u00ecnh, em xin ph\u00e9p chuy\u1ec3n sang c\u00e2u ti\u1ebfp theo nh\u00e9 \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: Alo.\nAgent: D\u1ea1 em nghe r\u1ea5t r\u00f5 r\u1ed3i \u1ea1, em xin l\u1ed7i anh do t\u00edn hi\u1ec7u m\u1ea1ng v\u1eeba r\u1ed3i h\u01a1i ch\u1eadp ch\u1eddn \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng bao nhi\u00eau kilomet r\u1ed3i \u1ea1?\nClient: Alo. \u00c0, xe ch\u1ea1y \u0111\u01b0\u1ee3c 20 v\u1ea1n. V\u1eeba n\u00e3y n\u00f3 c\u00f3 c\u00e1i \u1ea5y c\u1ee7a anh, \u1edd, kh\u00f3 nghe qu\u00e1. \u1eea. Anh b\u1ea3o n\u00e0y, th\u00ec xe anh \u0111\u00e3 \u0111\u01b0\u1ee3c 20 v\u1ea1n.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh \u0111\u00e3 ch\u1ea1y \u0111\u01b0\u1ee3c hai m\u01b0\u01a1i v\u1ea1n \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft xe m\u00ecnh c\u00f3 t\u1eebng va ch\u1ea1m n\u1eb7ng hay b\u1ecb ng\u1eadp n\u01b0\u1edbc g\u00ec kh\u00f4ng \u1ea1?\nClient: Alo. \u1edc, kh\u00f4ng xanh \u00e0, xe, \u1edd, vin lu\u00f4n, s\u01a1n v\u1edbi c\u00f2n vin n\u1eefa.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh c\u00f2n nguy\u00ean b\u1ea3n \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n...\nClient: \u1edc, nguy\u00ean b\u1ea3n. Th\u00ec, th\u00ec x\u01b0\u1edbc s\u00e1t m\u1ed9t t\u00ed th\u00f4i. X\u01b0\u1edbc s\u00e1t \u1edf ph\u1ea7n m\u0169i m\u1ed9t t\u00ed th\u00f4i, c\u00f2n l\u00e0 ok.\nAgent: D\u1ea1 em ghi nh\u1eadn xe m\u00ecnh ch\u1ec9 x\u01b0\u1edbc x\u00e1t nh\u1eb9 ph\u1ea7n m\u0169i \u1ea1. D\u1ea1 anh b\u00e1n xe l\u1ea7n n\u00e0y v\u00ec l\u00fd do g\u00ec \u1ea1?\nClient: \u1edc, \u1ea1.\nAgent: D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i...\nClient: Th\u00ec anh, \u1edd, anh c\u0169ng \u0111ang mu\u1ed1n, \u1edd, \u0111\u1ec3, \u1edd, \u0111\u1ed5i sang xe \u0111i\u1ec7n \u0111\u1ea5y nh\u01b0ng m\u00e0 xem nh\u01b0 th\u1ebf n\u00e0o \u1ea5y, xem gi\u00e1 tr\u1ea3 nh\u01b0 n\u00e0o \u0111\u1ec3 anh ph\u00f9 h\u1ee3p th\u00ec anh \u0111\u1ed5i. Kh\u00f4ng th\u00ec th\u00f4i, v\u00ec c\u0103n b\u1ea3n l\u00e0, \u1edd, c\u00e1i ti\u1ec1n c\u1ee7a m\u00ecnh kh\u00f4ng c\u00f3 th\u00ec m\u00ecnh s\u1ee3 \u0111i vay nhi\u1ec1u \u1ea5y.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh mu\u1ed1n \u0111\u1ed5i sang xe \u0111i\u1ec7n \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh...\nClient: \u1edc, gi\u1edd anh s\u1ebd xem ra \u1edd, em c\u1ee9 n\u00f3i \u0111i.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe \u0111i\u1ec7n n\u00e0o ch\u01b0a \u1ea1?\nClient: Th\u01b0a anh \u0111ang t\u00ecm, \u1edd, anh \u0111ang xem, \u1edd, xem xe n\u00e0y c\u00f3 b\u00e1n \u0111\u01b0\u1ee3c, \u1edd, gi\u00e1, \u1edd, h\u00e1n \u0111\u01b0\u1ee3c bao nhi\u00eau ti\u1ec1n \u1ea5y th\u00ec anh, \u1edd, m\u00ecnh, th\u00ec anh m\u1edbi c\u00f3 ti\u1ec1n anh mua xe \u0111i\u1ec7n ch\u1ee9. \u1edc. Alo?\nAgent: D\u1ea1 em nghe r\u00f5 \u1ea1. D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y...\nClient: \u1eea, em n\u00f3i \u0111i, em c\u1ee9 n\u00f3i \u0111i.\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf...\nClient: \u1ede sao v\u1eady?\nAgent: D\u1ea1 hi\u1ec7n t\u1ea1i anh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong bao l\u00e2u \u1ea1? T\u1ea7m m\u1ed9t tu\u1ea7n hay h\u01a1n \u1ea1?\nClient: \u00c0, th\u00ec h\u01a1n.\nAgent: ...\nClient: D\u00e0i th\u1eb1ng c\u0169ng \u0111\u01b0\u1ee3c. \u1eea, sa-- anh \u0111ang c\u00e2n nh\u1eafc m\u00e0.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u0111ang c\u00e2n nh\u1eafc...\nClient: 100.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u00ecnh \u0111ang c\u00e2n nh\u1eafc \u1ea1. D\u1ea1 anh mong mu\u1ed1n b\u00e1n xe n\u00e0y v\u1edbi m\u1ee9c gi\u00e1 kho\u1ea3ng bao nhi\u00eau \u1ea1?\nClient: \u1edc, anh mong mu\u1ed1n, \u1edd, c\u00e1i n\u00e0y kho\u1ea3ng 200 \u0111\u01b0\u1ee3c kh\u00f4ng?\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 hai tr\u0103m tri\u1ec7u \u0111\u1ed3ng \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u00c0, \u1edd, \u0111\u00fang r\u1ed3i.\nAgent: D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong mu\u1ed1n hai tr\u0103m tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean Vu-Ca hi\u1ec7n c\u00f3 ba h\u00ecnh th\u1ee9c b\u00e1n t\u00f9y theo nhu c\u1ea7u c\u1ee7a m\u00ecnh \u1ea1. M\u1ed9t l\u00e0 \u0110\u1ea5u gi\u00e1 c\u1ea1nh tranh, ph\u00ed m\u1ed9t ph\u1ea7n tr\u0103m, kho\u1ea3ng ba \u0111\u1ebfn n\u0103m ng\u00e0y, nhi\u1ec1u \u0111\u1ea1i l\u00fd c\u00f9ng tranh gi\u00e1 n\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c gi\u00e1 t\u1ed1t nh\u1ea5t, \u0111\u00e2y l\u00e0 h\u00ecnh th\u1ee9c b\u00ean em \u0111\u1ec1 xu\u1ea5t \u1ea1. Hai l\u00e0 \u0110\u1eb7t gi\u00e1 mong mu\u1ed1n, ph\u00ed m\u1ed9t ph\u1ea9y n\u0103m ph\u1ea7n tr\u0103m, kho\u1ea3ng b\u1ea3y \u0111\u1ebfn m\u01b0\u1eddi b\u1ed1n ng\u00e0y, kh\u00f4ng \u0111\u1ea1t m\u1ee9c m\u00ecnh mong mu\u1ed1n th\u00ec kh\u00f4ng b\u00e1n \u1ea1. Ba l\u00e0 Ch\u1ed1t nhanh, ph\u00ed hai ph\u1ea7n tr\u0103m,...\nClient: \u1eea.\nClient: \u1edc... \u1edc... \u00c0, \u00e0, s\u00e1u tr\u0103m ch\u00edn m\u01b0\u01a1i l\u0103m ph\u1ea7n tr\u0103m. R\u1ed3i, r\u1ed3i, OK em, r\u1ed3i. Th\u00ec, \u1edd, cho anh h\u1ecfi l\u00e0 c\u00e1i gi\u00e1 xe hi\u1ec7n t\u1ea1i b\u00e2y gi\u1edd, c\u00e1i gi\u00e1 xe c\u1ee7a anh th\u00ec l\u00e0 b\u00ean em mua \u0111\u01b0\u1ee3c kho\u1ea3ng bao nhi\u00eau ti\u1ec1n?\nAgent: D\u1ea1 b\u00ean em s\u1ebd k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t cho m\u00ecnh \u1ea1. D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh th\u1ea5y h\u00ecnh th\u1ee9c n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh h\u01a1n \u1ea1?\nClient: \u00c0, th\u1ebf \u00e0? \u1eea, \u00e0, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 em-- b\u00ean em \u0111\u1ecbnh gi\u00e1 lu\u00f4n \u00e0?\nAgent: D\u1ea1 b\u00ean em s\u1ebd h\u1ed7 tr\u1ee3 m\u00ecnh k\u1ebft n\u1ed1i v\u1edbi ng\u01b0\u1eddi mua \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ee9c gi\u00e1 t\u1ed1t nh\u1ea5t \u1ea1. D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed...\nClient: \u00c0, k\u1ebft n\u1ed1i v\u1edbi ng\u01b0\u1eddi mua th\u00ec... \u1edc, kh\u00f4ng, kh\u00f4ng c\u00f3 th\u1eafc m\u1eafc g\u00ec \u0111\u00e2u anh. \u1eea.\nAgent: D\u1ea1 anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: Kh\u00f4ng, kh\u00f4ng, kh\u00f4ng, kh\u00f4ng th\u1eafc m\u1eafc g\u00ec \u0111\u00e2u anh. \u1eeam. R\u1ed3i th\u00ec th\u00f4i, em ch\u00e0o anh nha. C\u00f3 g\u00ec th\u00ec anh, \u1edd, anh \u0111i\u1ec7n l\u1ea1i nha.\nAgent: D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1, s\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i, s\u1ed1 n\u00e0y l\u00e0 s\u1ed1 Zalo c\u1ee7a anh \u0111\u1ea5y.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1..."
}

{
  "sales_slack_id": "U087LQGNVUL",
  "sku": "FB-VQ5LF94A",
  "status": "CALL BACK",
  "summary": "Cu\u1ed9c g\u1ecdi g\u1eb7p v\u1ea5n \u0111\u1ec1 v\u1ec1 t\u00edn hi\u1ec7u, agent ph\u1ea3i h\u1ecfi l\u1ea1i nhi\u1ec1u l\u1ea7n. Kh\u00e1ch h\u00e0ng l\u00e0 ch\u00ednh ch\u1ee7, xe ch\u1ea1y d\u1ecbch v\u1ee5 bi\u1ec3n v\u00e0ng, \u0111\u00e3 ch\u1ea1y 200.000 km, c\u00f2n nguy\u00ean b\u1ea3n. Kh\u00e1ch mu\u1ed1n b\u00e1n v\u1edbi gi\u00e1 200 tri\u1ec7u \u0111\u1ed3ng \u0111\u1ec3 \u0111\u1ed5i sang xe \u0111i\u1ec7n, kh\u00f4ng c\u00f3 nhu c\u1ea7u g\u1ea5p. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo v\u00e0 gi\u1edbi thi\u1ec7u c\u00e1c h\u00ecnh th\u1ee9c b\u00e1n k\u00e8m ph\u00ed d\u1ecbch v\u1ee5, nh\u01b0ng ch\u01b0a ho\u00e0n th\u00e0nh c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i. Cu\u1ed9c g\u1ecdi k\u1ebft th\u00fac v\u1edbi l\u1eddi h\u1eb9n g\u1ecdi l\u1ea1i t\u1eeb kh\u00e1ch."
}