0890010f-8bfe-435b-bea9-c9c8328397ef
SUCCESS
Time
07/08/2026 10:42:46
Duration
5m 0s
Campaign
-
Conversation ID
conv_1701kzd51zbeekc9xryeqg3ag5g0
Recording
AI Extraction
odo
450000
loan
KHÔNG VAY NGÂN HÀNG
year
2014
status
SUCCESS
summary
Cuộc gọi thành công với anh Nguyễn Huy, chủ xe Hyundai County 2014. Anh xác nhận xe chính chủ, không vay ngân hàng, đã chạy 450.000 km, chưa đâm đụng hay ngập nước. Anh muốn bán nhanh trong 1 tuần với giá 300 triệu đồng. Agent đã xác nhận Zalo, đọc lại giá, nói phí dịch vụ 1% và kết nối hơn 2000 người mua. Cuộc gọi đạt đủ điều kiện để chốt thành công.
is_owner
CHÍNH CHỦ
location
Bình Dương, phường An Phú
intention
FAST
is_silent
-
info_score
9
is_closing
True
car_history
Chưa đâm đụng hay ngập nước, chưa đụng chạm gì tới máy
sale_reason
Đổi xe mới
zalo_status
TRUE
asking_price
300000000
fee_confirmed
TRUE
Execution Steps
✓
FIND_LEAD
23ms
07/08 10:42
▸ Input
{
"phone": "0989598596"
}
▸ Output
{
"car_brand": "hyundai",
"car_model": "county",
"lead_id": "0890010f-8bfe-435b-bea9-c9c8328397ef",
"name": "Nguy\u1ec5n Huy",
"sales": "U0BM7NGTHU4",
"sku": "SKU-6DNP9S"
}
✓
FILTER_SALES
3ms
07/08 10:42
▸ Input
{
"sales_slack_id": "U0BM7NGTHU4"
}
▸ Output
{
"decision": "CALL"
}
✓
PREPARE_CALL
1.9s
07/08 10:42
▸ Input
{
"car_brand": "hyundai",
"car_model": "county",
"name": "Nguy\u1ec5n Huy",
"sku": "SKU-6DNP9S"
}
▸ Output
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"thread_ts": "1786074045.492929",
"variables": {
"anh_chi": "anh",
"car_make": "hyundai county 2014",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Trong 1 tu\u1ea7n, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 450000, gi\u00e1 mong mu\u1ed1n: 300000000, v\u1ecb tr\u00ed: TP.HCM",
"user_name": "Nguy\u1ec5n Huy"
}
}
✓
OUTBOUND_CALL
10.5s
07/08 10:42
▸ Input
{
"agent_id": "agent_2601kwkhdyzhfq4t8yvnr0r5n4bn",
"phone": "0989598596",
"variables": {
"anh_chi": "anh",
"car_make": "hyundai county 2014",
"data": "t\u00f3m t\u1eaft kh\u00e1ch h\u00e0ng: th\u1eddi gian mu\u1ed1n b\u00e1n:Trong 1 tu\u1ea7n, l\u00fd do b\u00e1n: \u0110\u1ed5i xe m\u1edbi, odo: 450000, gi\u00e1 mong mu\u1ed1n: 300000000, v\u1ecb tr\u00ed: TP.HCM",
"user_name": "Nguy\u1ec5n Huy"
}
}
▸ Output
{
"conversation_id": "conv_1701kzd51zbeekc9xryeqg3ag5g0",
"raw": {
"conversation_id": "conv_1701kzd51zbeekc9xryeqg3ag5g0",
"message": "Outbound call initiated",
"sip_call_id": "SCL_iuKVEcW6AJQS",
"success": true
},
"retries": 0
}
✓
WAIT_CONVERSATION
8m 0s
07/08 10:50
▸ Input
{
"conversation_id": "conv_1701kzd51zbeekc9xryeqg3ag5g0"
}
▸ Output
{
"duration_secs": 300,
"status": "done"
}
✓
TRANSCRIPT
07/08 10:50
▸ Input
{
"raw_turns": 51
}
▸ Output
{
"full_chat": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Huy \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe hyundai county 2014 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i. \u00c0, \u00e0, \u00e0. D\u1ea1, d\u1ea1, d\u1ea1. \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [slow] D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Sau kh\u00f4ng \u1ea1. B\u00e2y gi\u1edd, \u01a1, xe, \u01a1, \u01a1, \u01a1...\nAgent: D\u1ea1...\nClient: Th\u00ec, \u1edd, \u1edd, th\u00ec,th\u00ec\nAgent: D\u1ea1 em nghe \u1ea1.\nClient: Alo. \u00c0, tui m\u1edbi g\u1eedi h\u00ecnh \u1ea3nh qua b\u00ean Vuka r\u1ed3i \u0111\u00f3. \u1edc, ch\u1ecb cho tui c\u00e1i-c\u00e1i gi\u00e1 l\u00e0 tui tham kh\u1ea3o l\u00e0 tui \u0111\u01b0a ra c\u00e1i gi\u00e1 r\u1ed3i \u0111\u00f3 th\u00ec sao ch\u1ecb?\nAgent: D\u1ea1 em ch\u00e0o anh \u1ea1. D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: \u00c0, t\u00f4i c\u00f3 trao \u0111\u1ed5i, \u01a1, l\u00e0, \u1edd, v\u1edbi th\u1eb1ng-- v\u1edbi, \u01a1, b\u00ean Vuka \u0111\u00f3, l\u00e0 \u0111\u01b0a cho ta c\u00e1i gi\u00e1 \u0111\u1ec3 tham kh\u1ea3o, \u0111\u01b0a gi\u00e1 mu\u1ed1n, mu\u1ed1n b\u00e1n v\u00e0 t\u00f4i c\u0169ng c\u00f3 t\u00edch v\u00f4 l\u00e0, l\u00e0 mu\u1ed1n tham kh\u1ea3o b\u00ean Vuka xem \u0111\u1ec3 \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1, \u1edd, kh\u00f4ng, kh\u00f4ng bi\u1ebft, \u01a1, t\u00f4i \u0111\u00e3 \u0111\u01b0a h\u00ecnh \u1ea3nh c\u1ea3 xe, y\u00eau c\u1ea7u \u0111\u01b0a h\u00ecnh \u1ea3nh xe n\u00e0y n\u1ecd c\u0169ng \u0111\u01b0a l\u00ean r\u1ed3i \u0111\u00f3. Th\u00ec ch\u1ecb th\u1ea5y sao \u1ea1?\nAgent: D\u1ea1 em \u0111\u00e3 n\u1eafm th\u00f4ng tin r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi b\u1ed1n ph\u1ea3i kh\u00f4ng anh?\nClient: \u00c0. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. [slow] D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1edc, \u1edf B\u00ecnh D\u01b0\u01a1ng \u00e1, \u1edf, \u01a1, ph\u01b0\u1eddng An Ph\u00fa, B\u00ecnh D\u01b0\u01a1ng \u00e1, \u1edd, \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh b\u00e2y gi\u1edd \u0111\u00f3 l\u00e0 ph\u01b0\u1eddng An Ph\u00fa \u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 \u1edf B\u00ecnh D\u01b0\u01a1ng \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng b\u1ed1n tr\u0103m n\u0103m m\u01b0\u01a1i ngh\u00ecn kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, d\u1ea1. \u0110\u00fang, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Ch\u01b0a, ch\u01b0a, ch\u01b0a \u0111\u1ee5ng ch\u1ea1m g\u00ec t\u1edbi m\u00e1y lu\u00f4n.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u00c0, t\u00f4i, \u1edd, \u0111\u1ed5i qua c\u00e1i, \u1edd, 16 ch\u1ed7 m\u00e0 c\u00f2n \u0111ang t\u00ednh to\u00e1n gi\u1eefa, \u1edd, Ford v\u00e0, v\u00e0 Hyundai Solaris nh\u00e1.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Ch\u1eafc x\u0103m... th\u00e1ng n\u1eefa.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y m\u00ecnh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong m\u1ed9t tu\u1ea7n, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec...\nClient: D\u1ea1 \u0111\u01b0\u1ee3c.\nAgent: ...m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng ...\nClient: D\u1ea1, d\u1ea1, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: \u0111\u00fang kh\u00f4ng \u1ea1? D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong...\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: mong mu\u1ed1n ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5...\nClient: D\u1ea1, d\u1ea1, d\u1ea1.\nAgent: ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi...\nClient: D\u1ea1. \u00c0, \u1edd...\nAgent: mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch...\nClient: D\u1ea1.\nAgent: v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u00c0, ch\u1ecb n\u00f3i n\u00f3 c\u1ee9 b\u1ecb, \u1edd, b\u1ecb, \u1edd, nh\u1eaft qu\u00e1ng \u00e1. \u00c0, b\u00e2y gi\u1edd t\u00f4i x\u00e1c nh\u1eadn l\u1ea1i \u00e1, ch\u1ecb s\u1ebd thu ph\u00ed, \u1edd, n\u1ebfu m\u00e0 mua b\u00e1n th\u00e0nh c\u00f4ng, ch\u1ecb, ch\u1ecb s\u1ebd thu ph\u00ed l\u00e0 1% tr\u00ean c\u00e1i gi\u00e1 tr\u1ecb mua b\u00e1n, \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nClient: \u00c0, r\u1ed3i, \u0111\u1ee3i con \u0111i n\u1eefa \u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ...\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u00c0, \u0111\u01b0\u1ee3c. \u1edc, b\u00ean kh-- b\u00ean-- ch\u1ec9 l\u00e0 b\u00ean V\u0169 Ca n\u00e0y \u0111\u00fang kh\u00f4ng? Th\u00ec, th\u00ec c\u1ee9 k\u00ed nh\u1eafn v\u00f4. T\u00f4i c\u0169ng \u0111\u00e3 k\u1ebft, \u01a1, \u01a1, b\u1ea1n r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1...\nClient: D\u1ea1. D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1 ch\u00e0o ch\u1ecb ha. D\u1ea1.\nAgent: d\u1ea1, em ...",
"length": 3821,
"turns": 51
}
✓
AI_EXTRACTION
13.0s
07/08 10:51
▸ Input
{
"model": "DeepSeek-V4-Flash",
"system_prompt": "B\u1ea1n l\u00e0 m\u1ed9t tr\u1ee3 l\u00fd \u1ea3o chuy\u00ean ph\u00e2n t\u00edch h\u1ed9i tho\u1ea1i cu\u1ed9c g\u1ecdi first-call c\u1ee7a Vu-Ca \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u.\n\nNhi\u1ec7m v\u1ee5: \u0110\u1ecdc transcript v\u00e0 tr\u1ea3 v\u1ec1 JSON theo \u0111\u00fang c\u00e1c ti\u00eau ch\u00ed sau:\n\n1. status: (QUAN TR\u1eccNG - PH\u1ea2I \u0110\u00c1NH GI\u00c1 NGHI\u00caM NG\u1eb6T)\n - \u0027VOICEMAIL\u0027: Cu\u1ed9c g\u1ecdi v\u00e0o tin nh\u1eafn tho\u1ea1i ho\u1eb7c bot t\u1ef1 n\u00f3i m\u1ed9t m\u00ecnh kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i.\n - \u0027WRONG NUMBER\u0027: Agent g\u1ecdi nh\u1ea7m ng\u01b0\u1eddi.\n - \u0027REFUSED\u0027: Kh\u00e1ch t\u1eeb ch\u1ed1i b\u00e1n xe, kh\u00f4ng c\u00f2n nhu c\u1ea7u, ho\u1eb7c y\u00eau c\u1ea7u \u0111\u1eebng li\u00ean h\u1ec7 (v\u00ed d\u1ee5: \"kh\u00f4ng b\u00e1n n\u1eefa\", \"\u0111\u1eebng g\u1ecdi\", \"ch\u01b0a c\u00f3 nhu c\u1ea7u\").\n - \u0027SUCCESS\u0027: CH\u1ec8 \u0111\u01b0\u1ee3c d\u00f9ng khi \u0111\u1ea1t \u00edt nh\u1ea5t 2 trong 4 \u0111i\u1ec1u ki\u1ec7n sau V\u00c0 info_score \u2265 7:\n a. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo \u0111\u00fang s\u1ed1 \u0111ang g\u1ecdi (kh\u00e1ch n\u00f3i \"\u0111\u00fang r\u1ed3i\", \"\u0111\u00fang \u1ea1\" ho\u1eb7c \u0111\u01b0a s\u1ed1 Zalo m\u1edbi).\n b. Agent \u0111\u00e3 x\u00e1c nh\u1eadn gi\u00e1 mong mu\u1ed1n + \u0111\u1ecdc l\u1ea1i gi\u00e1 cho kh\u00e1ch x\u00e1c nh\u1eadn (\"D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1... \u0111\u00fang kh\u00f4ng \u1ea1?\").\n c. Agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (v\u00ed d\u1ee5 \"ph\u00ed d\u1ecbch v\u1ee5 ch\u1ec9 1%\"; m\u1ee9c % c\u00f3 th\u1ec3 kh\u00e1c theo h\u00ecnh th\u1ee9c b\u00e1n \u0111\u00e3 ch\u1ed1t) v\u00e0 \"k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua ti\u1ec1m n\u0103ng\".\n d. Agent \u0111\u00e3 n\u00f3i c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i b\u1eaft bu\u1ed9c: \"Sau khi k\u1ebft b\u1ea1n Zalo anh/ch\u1ecb g\u1eedi gi\u00fap em b\u1ed9 \u1ea3nh n\u1ed9i ngo\u1ea1i th\u1ea5t xe v\u00e0 gi\u1ea5y \u0111\u0103ng ki\u1ec3m...\".\n e. info_score \u2265 7.\n N\u1ebfu kh\u00f4ng \u0111\u1ea1t \u00edt nh\u1ea5t 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d HO\u1eb6C info_score \u003c 7 \u2192 ph\u1ea3i cho CALL BACK.\n - \u0027CALL BACK\u0027:\n \u2022 \u0110\u00fang ng\u01b0\u1eddi nh\u01b0ng ch\u1ec9 \u0111\u1ea1t \u003c 2/4 \u0111i\u1ec1u ki\u1ec7n a\u2013d.\n \u2022 Ho\u1eb7c info_score \u003c 7.\n \u2022 Ho\u1eb7c kh\u00e1ch h\u1eb9n g\u1ecdi l\u1ea1i / c\u1ea7n x\u00e1c nh\u1eadn th\u00eam th\u00f4ng tin.\n\n2. info_score: \u0110\u1ebfm s\u1ed1 m\u1ee5c c\u00f3 th\u00f4ng tin r\u00f5 r\u00e0ng (kh\u00e1c \"CH\u01afA R\u00d5\").\n3. is_owner: \u0027CH\u00cdNH CH\u1ee6\u0027, \u0027KH\u00d4NG CH\u00cdNH CH\u1ee6\u0027, \u0027MUA L\u1ea0I \u0110\u00c3 SANG T\u00caN\u0027, \u0027MUA L\u1ea0I CH\u01afA SANG T\u00caN\u0027, \u0027MUA L\u1ea0I\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n4. Year: S\u1ed1 n\u0103m s\u1ea3n xu\u1ea5t (v\u00ed d\u1ee5: 2022). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n5. loan: \u0027C\u00d2N VAY NG\u00c2N H\u00c0NG\u0027, \u0027KH\u00d4NG VAY NG\u00c2N H\u00c0NG\u0027 ho\u1eb7c \u0027CH\u01afA R\u00d5\u0027.\n6. location: T\u1ec9nh/th\u00e0nh + qu\u1eadn/huy\u1ec7n n\u1ebfu c\u00f3. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n7. odo: S\u1ed1 km \u0111\u00e3 ch\u1ea1y (v\u00ed d\u1ee5: 32000). N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n8. car_history: T\u00f3m t\u1eaft c\u00e2u tr\u1ea3 l\u1eddi c\u1ee7a kh\u00e1ch v\u1ec1 va ch\u1ea1m/ng\u1eadp n\u01b0\u1edbc, xe c\u00e1 nh\u00e2n hay d\u1ecbch v\u1ee5.\n9. intention: \u0027FAST\u0027 n\u1ebfu mu\u1ed1n b\u00e1n d\u01b0\u1edbi 1 tu\u1ea7n ho\u1eb7c c\u1ea7n g\u1ea5p. Ng\u01b0\u1ee3c l\u1ea1i l\u00e0 \u0027SLOW\u0027.\n10. sale_reason: L\u00fd do b\u00e1n xe. N\u1ebfu kh\u00f4ng c\u00f3 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n11. asking_price: Gi\u00e1 mong mu\u1ed1n (s\u1ed1 \u0111\u1ea7y \u0111\u1ee7, v\u00ed d\u1ee5: 340000000). N\u1ebfu kh\u00f4ng r\u00f5 \u2192 \u0027CH\u01afA R\u00d5\u0027.\n12. fee_confirmed: \u0027TRUE\u0027 n\u1ebfu agent \u0111\u00e3 n\u00f3i r\u00f5 m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5 (ph\u00ed X% \u2014 1%, 1.5%, 2%...) sau khi x\u00e1c nh\u1eadn gi\u00e1. Ng\u01b0\u1ee3c l\u1ea1i \u0027FALSE\u0027.\n13. zalo_status: \u0027TRUE\u0027 n\u1ebfu agent x\u00e1c nh\u1eadn \u0111\u00fang s\u1ed1 Zalo \u0111ang g\u1ecdi. \u0027FALSE\u0027 n\u1ebfu kh\u00e1ch t\u1eeb ch\u1ed1i ho\u1eb7c ch\u01b0a x\u00e1c nh\u1eadn.\n14. summary: T\u00f3m t\u1eaft ng\u1eafn g\u1ecdn cu\u1ed9c g\u1ecdi b\u1eb1ng ti\u1ebfng Vi\u1ec7t (4-5 c\u00e2u).\n\nY\u00caU C\u1ea6U QUAN TR\u1eccNG:\n- Ch\u1ec9 tr\u1ea3 v\u1ec1 JSON duy nh\u1ea5t, kh\u00f4ng gi\u1ea3i th\u00edch.\n- Kh\u00f4ng d\u00f9ng gi\u00e1 tr\u1ecb N/A.\n- \u0110\u00e1nh gi\u00e1 status ph\u1ea3i d\u1ef1a tr\u00ean h\u00e0nh vi th\u1ef1c t\u1ebf c\u1ee7a agent theo k\u1ecbch b\u1ea3n first-call (x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i m\u1ee9c ph\u00ed d\u1ecbch v\u1ee5, \u0111\u01b0a c\u00e2u h\u01b0\u1edbng d\u1eabn cu\u1ed1i).\n- N\u1ebfu transcript cho th\u1ea5y agent ch\u01b0a ho\u00e0n th\u00e0nh c\u00e1c b\u01b0\u1edbc closing quan tr\u1ecdng th\u00ec \u01b0u ti\u00ean CALL BACK thay v\u00ec SUCCESS.\nReturn ONLY a valid JSON object.",
"transcript": "Agent: \u201cD\u1ea1 alo, cho em h\u1ecfi c\u00f3 ph\u1ea3i anh Nguy\u1ec5n Huy \u0111ang nghe m\u00e1y kh\u00f4ng \u1ea1? Em l\u00e0 M\u1ef9 Linh b\u00ean Vu-Ca, g\u1ecdi h\u1ed7 tr\u1ee3 m\u00ecnh b\u00e1n xe hyundai county 2014 \u1ea1. Cu\u1ed9c g\u1ecdi c\u00f3 ghi \u00e2m \u0111\u1ec3 ghi nh\u1eadn th\u00f4ng tin \u1ea1. D\u1ea1 xe n\u00e0y m\u00ecnh mua m\u1edbi ch\u00ednh ch\u1ee7 t\u1eeb \u0111\u1ea7u \u0111\u00fang kh\u00f4ng \u1ea1?\u201d\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i. \u00c0, \u00e0, \u00e0. D\u1ea1, d\u1ea1, d\u1ea1. \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng, em c\u1ea3m \u01a1n anh. [slow] D\u1ea1 xe m\u00ecnh hi\u1ec7n c\u00f3 c\u00f2n vay g\u00f3p ng\u00e2n h\u00e0ng kh\u00f4ng \u1ea1?\nClient: Sau kh\u00f4ng \u1ea1. B\u00e2y gi\u1edd, \u01a1, xe, \u01a1, \u01a1, \u01a1...\nAgent: D\u1ea1...\nClient: Th\u00ec, \u1edd, \u1edd, th\u00ec,th\u00ec\nAgent: D\u1ea1 em nghe \u1ea1.\nClient: Alo. \u00c0, tui m\u1edbi g\u1eedi h\u00ecnh \u1ea3nh qua b\u00ean Vuka r\u1ed3i \u0111\u00f3. \u1edc, ch\u1ecb cho tui c\u00e1i-c\u00e1i gi\u00e1 l\u00e0 tui tham kh\u1ea3o l\u00e0 tui \u0111\u01b0a ra c\u00e1i gi\u00e1 r\u1ed3i \u0111\u00f3 th\u00ec sao ch\u1ecb?\nAgent: D\u1ea1 em ch\u00e0o anh \u1ea1. D\u1ea1 em xin l\u1ed7i anh, \u0111o\u1ea1n r\u1ed3i t\u00edn hi\u1ec7u h\u01a1i ch\u1eadp ch\u1eddn n\u00ean em ch\u01b0a nghe k\u1ecbp \u1ea1, anh n\u00f3i l\u1ea1i gi\u00fap em v\u1edbi \u1ea1?\nClient: \u00c0, t\u00f4i c\u00f3 trao \u0111\u1ed5i, \u01a1, l\u00e0, \u1edd, v\u1edbi th\u1eb1ng-- v\u1edbi, \u01a1, b\u00ean Vuka \u0111\u00f3, l\u00e0 \u0111\u01b0a cho ta c\u00e1i gi\u00e1 \u0111\u1ec3 tham kh\u1ea3o, \u0111\u01b0a gi\u00e1 mu\u1ed1n, mu\u1ed1n b\u00e1n v\u00e0 t\u00f4i c\u0169ng c\u00f3 t\u00edch v\u00f4 l\u00e0, l\u00e0 mu\u1ed1n tham kh\u1ea3o b\u00ean Vuka xem \u0111\u1ec3 \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1i gi\u00e1, \u1edd, kh\u00f4ng, kh\u00f4ng bi\u1ebft, \u01a1, t\u00f4i \u0111\u00e3 \u0111\u01b0a h\u00ecnh \u1ea3nh c\u1ea3 xe, y\u00eau c\u1ea7u \u0111\u01b0a h\u00ecnh \u1ea3nh xe n\u00e0y n\u1ecd c\u0169ng \u0111\u01b0a l\u00ean r\u1ed3i \u0111\u00f3. Th\u00ec ch\u1ecb th\u1ea5y sao \u1ea1?\nAgent: D\u1ea1 em \u0111\u00e3 n\u1eafm th\u00f4ng tin r\u1ed3i \u1ea1. D\u1ea1 cho em x\u00e1c nh\u1eadn l\u1ea1i xe m\u00ecnh l\u00e0 \u0111\u1eddi s\u1ea3n xu\u1ea5t n\u0103m hai kh\u00f4ng m\u01b0\u1eddi b\u1ed1n ph\u1ea3i kh\u00f4ng anh?\nClient: \u00c0. \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. [slow] D\u1ea1 em th\u1ea5y \u0111\u1ecba ch\u1ec9 c\u1ee7a anh \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh, kh\u00f4ng bi\u1ebft c\u1ee5 th\u1ec3 m\u00ecnh \u1edf qu\u1eadn n\u00e0o \u1ea1?\nClient: \u1edc, \u1edf B\u00ecnh D\u01b0\u01a1ng \u00e1, \u1edf, \u01a1, ph\u01b0\u1eddng An Ph\u00fa, B\u00ecnh D\u01b0\u01a1ng \u00e1, \u1edd, \u1edf Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh b\u00e2y gi\u1edd \u0111\u00f3 l\u00e0 ph\u01b0\u1eddng An Ph\u00fa \u00e1.\nAgent: D\u1ea1 em ghi nh\u1eadn l\u00e0 \u1edf B\u00ecnh D\u01b0\u01a1ng \u1ea1. D\u1ea1 xe m\u00ecnh hi\u1ec7n \u0111\u00e3 ch\u1ea1y kho\u1ea3ng b\u1ed1n tr\u0103m n\u0103m m\u01b0\u01a1i ngh\u00ecn kilomet, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1, d\u1ea1. \u0110\u00fang, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng, xe m\u00ecnh ch\u1eafc ch\u01b0a ph\u00e1t sinh \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc \u0111\u00fang kh\u00f4ng anh ha?\nClient: Ch\u01b0a, ch\u01b0a, ch\u01b0a \u0111\u1ee5ng ch\u1ea1m g\u00ec t\u1edbi m\u00e1y lu\u00f4n.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 em th\u1ea5y m\u00ecnh b\u00e1n xe v\u00ec mu\u1ed1n \u0111\u1ed5i xe m\u1edbi, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 kh\u00f4ng bi\u1ebft m\u00ecnh \u0111\u00e3 t\u00ecm hi\u1ec3u hay \u0111\u1eb7t c\u1ecdc m\u1eabu xe n\u00e0o ch\u01b0a \u1ea1?\nClient: \u00c0, t\u00f4i, \u1edd, \u0111\u1ed5i qua c\u00e1i, \u1edd, 16 ch\u1ed7 m\u00e0 c\u00f2n \u0111ang t\u00ednh to\u00e1n gi\u1eefa, \u1edd, Ford v\u00e0, v\u00e0 Hyundai Solaris nh\u00e1.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 m\u00ecnh d\u1ef1 ki\u1ebfn kho\u1ea3ng bao l\u00e2u n\u1eefa l\u1ea5y xe m\u1edbi \u1ea1?\nClient: Ch\u1eafc x\u0103m... th\u00e1ng n\u1eefa.\nAgent: D\u1ea1 em ghi nh\u1eadn \u1ea1. D\u1ea1 em th\u1ea5y m\u00ecnh c\u00f3 k\u1ebf ho\u1ea1ch b\u00e1n xe n\u00e0y trong m\u1ed9t tu\u1ea7n, \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em th\u1ea5y m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a anh l\u00e0 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng, c\u00f3 \u0111\u00fang kh\u00f4ng \u1ea1?\nClient: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: D\u1ea1 em xin ph\u00e9p \u0111\u1ecdc l\u1ea1i m\u1ee9c gi\u00e1 mong mu\u1ed1n c\u1ee7a m\u00ecnh nh\u00e9, c\u00f3 th\u1ec3 em nghe sai n\u00ean c\u00f3 g\u00ec...\nClient: D\u1ea1 \u0111\u01b0\u1ee3c.\nAgent: ...m\u00ecnh ch\u1ec9nh gi\u00fap em nha. D\u1ea1 ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng ...\nClient: D\u1ea1, d\u1ea1, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: \u0111\u00fang kh\u00f4ng \u1ea1? D\u1ea1 em ghi nh\u1eadn m\u1ee9c gi\u00e1 mong...\nClient: \u0110\u00fang r\u1ed3i \u1ea1.\nAgent: mong mu\u1ed1n ba tr\u0103m tri\u1ec7u \u0111\u1ed3ng c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1. D\u1ea1 b\u00ean em thu ph\u00ed d\u1ecbch v\u1ee5...\nClient: D\u1ea1, d\u1ea1, d\u1ea1.\nAgent: ch\u1ec9 m\u1ed9t ph\u1ea7n tr\u0103m tr\u00ean gi\u00e1 b\u00e1n cu\u1ed1i c\u00f9ng th\u00f4i \u1ea1. B\u00ean em k\u1ebft n\u1ed1i h\u01a1n hai ngh\u00ecn ng\u01b0\u1eddi...\nClient: D\u1ea1. \u00c0, \u1edd...\nAgent: mua ti\u1ec1m n\u0103ng \u0111\u1ec3 mang l\u1ea1i gi\u00e1 t\u1ed1t nh\u1ea5t v\u00e0 h\u1ed7 tr\u1ee3 h\u1ed3 s\u01a1 mua b\u00e1n xe nhanh nh\u1ea5t cho m\u00ecnh \u1ea1. Anh c\u00f3 th\u1eafc m\u1eafc g\u00ec v\u1ec1 ph\u00ed d\u1ecbch...\nClient: D\u1ea1.\nAgent: v\u1ee5 hay c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a Vu-Ca kh\u00f4ng \u1ea1?\nClient: \u00c0, ch\u1ecb n\u00f3i n\u00f3 c\u1ee9 b\u1ecb, \u1edd, b\u1ecb, \u1edd, nh\u1eaft qu\u00e1ng \u00e1. \u00c0, b\u00e2y gi\u1edd t\u00f4i x\u00e1c nh\u1eadn l\u1ea1i \u00e1, ch\u1ecb s\u1ebd thu ph\u00ed, \u1edd, n\u1ebfu m\u00e0 mua b\u00e1n th\u00e0nh c\u00f4ng, ch\u1ecb, ch\u1ecb s\u1ebd thu ph\u00ed l\u00e0 1% tr\u00ean c\u00e1i gi\u00e1 tr\u1ecb mua b\u00e1n, \u0111\u00fang kh\u00f4ng?\nAgent: D\u1ea1 \u0111\u00fang r\u1ed3i \u1ea1.\nClient: \u00c0, r\u1ed3i, \u0111\u1ee3i con \u0111i n\u1eefa \u00f4ng \u1ea1.\nAgent: D\u1ea1 v\u00e2ng. D\u1ea1 anh cho em x\u00e1c nh\u1eadn s\u1ed1 \u0111i\u1ec7n tho\u1ea1i em \u0111ang g\u1ecdi c\u00f3 ph\u1ea3i l\u00e0 s\u1ed1 Zalo c\u1ee7a anh kh\u00f4ng \u1ea1? S\u1ed1 n\u00e0y m\u00ecnh c\u00f3 ch\u1eb7n t\u00ecm ...\nClient: \u0110\u00fang r\u1ed3i, \u0111\u00fang r\u1ed3i \u1ea1.\nAgent: ki\u1ebfm hay nh\u1eafn tin t\u1eeb ng\u01b0\u1eddi l\u1ea1 kh\u00f4ng \u1ea1?\nClient: \u00c0, \u0111\u01b0\u1ee3c. \u1edc, b\u00ean kh-- b\u00ean-- ch\u1ec9 l\u00e0 b\u00ean V\u0169 Ca n\u00e0y \u0111\u00fang kh\u00f4ng? Th\u00ec, th\u00ec c\u1ee9 k\u00ed nh\u1eafn v\u00f4. T\u00f4i c\u0169ng \u0111\u00e3 k\u1ebft, \u01a1, \u01a1, b\u1ea1n r\u1ed3i \u0111\u00f3.\nAgent: D\u1ea1 em \u0111\u00e3 ghi nh\u1eadn th\u00f4ng tin xe c\u1ee7a m\u00ecnh r\u1ed3i \u1ea1, s\u1ebd c\u00f3 chuy\u00ean vi\u00ean Vu-Ca k\u1ebft b\u1ea1n v\u00e0 h\u1ed7 tr\u1ee3 ti\u1ebfp t\u1ee5c \u1ea1...\nClient: D\u1ea1. D\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1, d\u1ea1 ch\u00e0o ch\u1ecb ha. D\u1ea1.\nAgent: d\u1ea1, em ..."
}
▸ Output
{
"asking_price": "300000000",
"car_history": "Ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc, ch\u01b0a \u0111\u1ee5ng ch\u1ea1m g\u00ec t\u1edbi m\u00e1y",
"fee_confirmed": "TRUE",
"info_score": 9,
"intention": "FAST",
"is_closing": true,
"is_owner": "CH\u00cdNH CH\u1ee6",
"is_silent": false,
"loan": "KH\u00d4NG VAY NG\u00c2N H\u00c0NG",
"location": "B\u00ecnh D\u01b0\u01a1ng, ph\u01b0\u1eddng An Ph\u00fa",
"odo": "450000",
"sale_reason": "\u0110\u1ed5i xe m\u1edbi",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng v\u1edbi anh Nguy\u1ec5n Huy, ch\u1ee7 xe Hyundai County 2014. Anh x\u00e1c nh\u1eadn xe ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 450.000 km, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh mu\u1ed1n b\u00e1n nhanh trong 1 tu\u1ea7n v\u1edbi gi\u00e1 300 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua. Cu\u1ed9c g\u1ecdi \u0111\u1ea1t \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ch\u1ed1t th\u00e0nh c\u00f4ng.",
"year": "2014",
"zalo_status": "TRUE"
}
✓
SLACK_POST
628ms
07/08 10:51
▸ Input
{
"sales_slack_id": "U0BM7NGTHU4",
"sku": "SKU-6DNP9S",
"status": "SUCCESS",
"summary": "Cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng v\u1edbi anh Nguy\u1ec5n Huy, ch\u1ee7 xe Hyundai County 2014. Anh x\u00e1c nh\u1eadn xe ch\u00ednh ch\u1ee7, kh\u00f4ng vay ng\u00e2n h\u00e0ng, \u0111\u00e3 ch\u1ea1y 450.000 km, ch\u01b0a \u0111\u00e2m \u0111\u1ee5ng hay ng\u1eadp n\u01b0\u1edbc. Anh mu\u1ed1n b\u00e1n nhanh trong 1 tu\u1ea7n v\u1edbi gi\u00e1 300 tri\u1ec7u \u0111\u1ed3ng. Agent \u0111\u00e3 x\u00e1c nh\u1eadn Zalo, \u0111\u1ecdc l\u1ea1i gi\u00e1, n\u00f3i ph\u00ed d\u1ecbch v\u1ee5 1% v\u00e0 k\u1ebft n\u1ed1i h\u01a1n 2000 ng\u01b0\u1eddi mua. Cu\u1ed9c g\u1ecdi \u0111\u1ea1t \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ch\u1ed1t th\u00e0nh c\u00f4ng."
}
▸ Output
{
"posted": true,
"thread_ts": "1786074045.492929"
}
✓
CRM_APIS
1.1s
07/08 10:51
✓
CRM_ACTIVITIES
135ms
07/08 10:51
✓
SLACK_AUDIO
4.7s
07/08 10:51
✓
UPDATE_CLOSING
159ms
07/08 10:51
{
"is_closing": true,
"is_silent": false
}
Transcript
Agent: “Dạ alo, cho em hỏi có phải anh Nguyễn Huy đang nghe máy không ạ? Em là Mỹ Linh bên Vu-Ca, gọi hỗ trợ mình bán xe hyundai county 2014 ạ. Cuộc gọi có ghi âm để ghi nhận thông tin ạ. Dạ xe này mình mua mới chính chủ từ đầu đúng không ạ?” Client: Dạ đúng rồi. À, à, à. Dạ, dạ, dạ. Đúng rồi ạ. Agent: Dạ vâng, em cảm ơn anh. [slow] Dạ xe mình hiện có còn vay góp ngân hàng không ạ? Client: Sau không ạ. Bây giờ, ơ, xe, ơ, ơ, ơ... Agent: Dạ... Client: Thì, ờ, ờ, thì,thì Agent: Dạ em nghe ạ. Client: Alo. À, tui mới gửi hình ảnh qua bên Vuka rồi đó. Ờ, chị cho tui cái-cái giá là tui tham khảo là tui đưa ra cái giá rồi đó thì sao chị? Agent: Dạ em chào anh ạ. Dạ em xin lỗi anh, đoạn rồi tín hiệu hơi chập chờn nên em chưa nghe kịp ạ, anh nói lại giúp em với ạ? Client: À, tôi có trao đổi, ơ, là, ờ, với thằng-- với, ơ, bên Vuka đó, là đưa cho ta cái giá để tham khảo, đưa giá muốn, muốn bán và tôi cũng có tích vô là, là muốn tham khảo bên Vuka xem để đưa ra được cái giá, ờ, không, không biết, ơ, tôi đã đưa hình ảnh cả xe, yêu cầu đưa hình ảnh xe này nọ cũng đưa lên rồi đó. Thì chị thấy sao ạ? Agent: Dạ em đã nắm thông tin rồi ạ. Dạ cho em xác nhận lại xe mình là đời sản xuất năm hai không mười bốn phải không anh? Client: À. Đúng rồi, đúng rồi ạ. Agent: Dạ vâng. [slow] Dạ em thấy địa chỉ của anh ở Thành phố Hồ Chí Minh, không biết cụ thể mình ở quận nào ạ? Client: Ờ, ở Bình Dương á, ở, ơ, phường An Phú, Bình Dương á, ờ, ở Thành phố Hồ Chí Minh bây giờ đó là phường An Phú á. Agent: Dạ em ghi nhận là ở Bình Dương ạ. Dạ xe mình hiện đã chạy khoảng bốn trăm năm mươi nghìn kilomet, đúng không ạ? Client: Dạ, dạ. Đúng, đúng rồi ạ. Agent: Dạ trong quá trình sử dụng, xe mình chắc chưa phát sinh đâm đụng hay ngập nước đúng không anh ha? Client: Chưa, chưa, chưa đụng chạm gì tới máy luôn. Agent: Dạ vâng. Dạ em thấy mình bán xe vì muốn đổi xe mới, đúng không ạ? Client: Đúng rồi ạ. Agent: Dạ không biết mình đã tìm hiểu hay đặt cọc mẫu xe nào chưa ạ? Client: À, tôi, ờ, đổi qua cái, ờ, 16 chỗ mà còn đang tính toán giữa, ờ, Ford và, và Hyundai Solaris nhá. Agent: Dạ vâng. Dạ mình dự kiến khoảng bao lâu nữa lấy xe mới ạ? Client: Chắc xăm... tháng nữa. Agent: Dạ em ghi nhận ạ. Dạ em thấy mình có kế hoạch bán xe này trong một tuần, đúng không ạ? Client: Đúng rồi ạ. Agent: Dạ em thấy mức giá mong muốn của anh là ba trăm triệu đồng, có đúng không ạ? Client: Dạ đúng rồi ạ. Agent: Dạ em xin phép đọc lại mức giá mong muốn của mình nhé, có thể em nghe sai nên có gì... Client: Dạ được. Agent: ...mình chỉnh giúp em nha. Dạ ba trăm triệu đồng ... Client: Dạ, dạ, đúng rồi ạ. Agent: đúng không ạ? Dạ em ghi nhận mức giá mong... Client: Đúng rồi ạ. Agent: mong muốn ba trăm triệu đồng của mình rồi ạ. Dạ bên em thu phí dịch vụ... Client: Dạ, dạ, dạ. Agent: chỉ một phần trăm trên giá bán cuối cùng thôi ạ. Bên em kết nối hơn hai nghìn người... Client: Dạ. À, ờ... Agent: mua tiềm năng để mang lại giá tốt nhất và hỗ trợ hồ sơ mua bán xe nhanh nhất cho mình ạ. Anh có thắc mắc gì về phí dịch... Client: Dạ. Agent: vụ hay cách hoạt động của Vu-Ca không ạ? Client: À, chị nói nó cứ bị, ờ, bị, ờ, nhắt quáng á. À, bây giờ tôi xác nhận lại á, chị sẽ thu phí, ờ, nếu mà mua bán thành công, chị, chị sẽ thu phí là 1% trên cái giá trị mua bán, đúng không? Agent: Dạ đúng rồi ạ. Client: À, rồi, đợi con đi nữa ông ạ. Agent: Dạ vâng. Dạ anh cho em xác nhận số điện thoại em đang gọi có phải là số Zalo của anh không ạ? Số này mình có chặn tìm ... Client: Đúng rồi, đúng rồi ạ. Agent: kiếm hay nhắn tin từ người lạ không ạ? Client: À, được. Ờ, bên kh-- bên-- chỉ là bên Vũ Ca này đúng không? Thì, thì cứ kí nhắn vô. Tôi cũng đã kết, ơ, ơ, bạn rồi đó. Agent: Dạ em đã ghi nhận thông tin xe của mình rồi ạ, sẽ có chuyên viên Vu-Ca kết bạn và hỗ trợ tiếp tục ạ... Client: Dạ. Dạ, dạ, dạ, dạ, dạ chào chị ha. Dạ. Agent: dạ, em ...